DHS awards $12.1M for TECS modernization O&M, with IntegrityOne Partners Inc. securing the contract

Contract Overview

Contract Amount: $12,127,166 ($12.1M)

Contractor: Integrityone Partners, Inc.

Awarding Agency: Department of Homeland Security

Start Date: 2024-07-01

End Date: 2026-07-31

Contract Duration: 760 days

Daily Burn Rate: $16.0K/day

Competition Type: FULL AND OPEN COMPETITION

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: OPERATION AND MAINTENANCE (O&M) SUPPORT FOR TECS MODERNIZATION STABILIZATION, ENHANCEMENTS, AND SUSTAINMENT SUPPORT (SESS).

Place of Performance

Location: ARLINGTON, LOUDOUN County, DISTRICT OF COLUMBIA, 20598

State: District of Columbia Government Spending

Plain-Language Summary

Department of Homeland Security obligated $12.1 million to INTEGRITYONE PARTNERS, INC. for work described as: OPERATION AND MAINTENANCE (O&M) SUPPORT FOR TECS MODERNIZATION STABILIZATION, ENHANCEMENTS, AND SUSTAINMENT SUPPORT (SESS). Key points: 1. The contract focuses on essential operations and maintenance for the TECS modernization program, ensuring system stability and enhancements. 2. IntegrityOne Partners, Inc. was awarded this contract, indicating a specific capability in IT infrastructure and support services. 3. The contract duration of approximately two years suggests a need for ongoing, sustained support rather than a one-time project. 4. The award falls under the 'Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services' NAICS code, highlighting the IT-centric nature of the work. 5. The contract type is Firm Fixed Price, which shifts cost risk to the contractor and provides budget certainty for the agency. 6. The contract was awarded under full and open competition, suggesting a robust bidding process.

Value Assessment

Rating: good

The contract value of $12.1 million over two years for IT O&M support appears reasonable when benchmarked against similar government contracts for system sustainment and modernization. While specific per-unit costs are not detailed, the overall price suggests a commitment to maintaining a critical IT system. Further analysis would require comparing the scope of services and system complexity to other O&M contracts.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

This contract was awarded under full and open competition, indicating that multiple vendors were likely solicited and allowed to bid. This approach generally fosters a competitive environment, encouraging vendors to offer their best pricing and technical solutions to win the contract. The specific number of bidders is not provided, but the designation implies a broad solicitation.

Taxpayer Impact: Full and open competition is beneficial for taxpayers as it typically leads to more competitive pricing and a wider range of innovative solutions, maximizing the value for the government's investment.

Public Impact

The primary beneficiaries are U.S. Immigration and Customs Enforcement (ICE) personnel who rely on the TECS system for their daily operations. The services delivered include crucial operations and maintenance, stabilization, enhancements, and sustainment for the TECS modernization effort. The geographic impact is primarily within the District of Columbia, where the contract is registered, but the TECS system has national implications for immigration and customs enforcement. The contract supports the IT workforce involved in maintaining and enhancing critical government infrastructure.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Potential for scope creep if modernization efforts extend beyond initial stabilization and enhancements.
Reliance on a single contractor for critical O&M could pose a risk if performance issues arise or if the contractor faces financial instability.
Ensuring continued alignment with evolving cybersecurity threats and data privacy regulations will be crucial.

Positive Signals

Firm Fixed Price contract structure provides cost certainty for the agency.
Award to IntegrityOne Partners, Inc. suggests they possess the necessary expertise for TECS O&M.
Full and open competition indicates a potentially competitive pricing environment.
The contract duration allows for sustained support and system improvement.

Sector Analysis

This contract falls within the broader IT services sector, specifically focusing on IT infrastructure, data processing, and related services. The market for government IT O&M is substantial, driven by the need to maintain and modernize aging federal systems. Comparable spending benchmarks would involve analyzing other large-scale IT sustainment contracts within agencies like DHS, focusing on the cost per year for similar system complexities and service levels.

Small Business Impact

The data indicates this contract was not set aside for small businesses (ss: false, sb: false). Therefore, the primary contractor, IntegrityOne Partners, Inc., is likely a larger entity. There is no explicit information on subcontracting plans for small businesses within this award notice. The absence of a small business set-aside suggests that the competition was open to all qualified offerors, and the focus was on best value rather than specific small business participation goals.

Oversight & Accountability

Oversight for this contract will likely be managed by the U.S. Immigration and Customs Enforcement (ICE) contracting officers and program managers within the Department of Homeland Security. Accountability measures are embedded in the Firm Fixed Price contract type, which incentivizes contractor performance to meet defined requirements within budget. Transparency is generally maintained through contract award notices and reporting requirements, though specific performance metrics and oversight activities are typically internal to the agency.

Related Government Programs

TECS Modernization Program
Department of Homeland Security IT Infrastructure Support
Immigration and Customs Enforcement Systems Sustainment
Federal Civilian IT Operations and Maintenance Contracts

Risk Flags

Potential for vendor lock-in if competition is limited in future sustainment phases.
Dependence on contractor expertise for critical system maintenance.
Risk of system obsolescence if modernization pace does not keep up with technological advancements.

Frequently Asked Questions

What is this federal contract paying for?

Department of Homeland Security awarded $12.1 million to INTEGRITYONE PARTNERS, INC.. OPERATION AND MAINTENANCE (O&M) SUPPORT FOR TECS MODERNIZATION STABILIZATION, ENHANCEMENTS, AND SUSTAINMENT SUPPORT (SESS).

Who is the contractor on this award?

The obligated recipient is INTEGRITYONE PARTNERS, INC..

Which agency awarded this contract?

Awarding agency: Department of Homeland Security (U.S. Immigration and Customs Enforcement).

What is the total obligated amount?

The obligated amount is $12.1 million.

What is the period of performance?

Start: 2024-07-01. End: 2026-07-31.

What is the historical spending pattern for TECS modernization and O&M by DHS?

Historical spending data for TECS modernization and its ongoing Operations and Maintenance (O&M) is crucial for understanding the long-term investment in this critical system. While this specific award is for $12.1 million over approximately two years, previous contract actions related to TECS modernization and sustainment would provide context on the total lifecycle cost. Analyzing past expenditures can reveal trends in modernization phases, the cost of system enhancements, and the recurring expenses for O&M. This historical perspective helps in evaluating whether current spending aligns with previous investment levels, identifies potential cost efficiencies over time, and informs future budget planning for the TECS program. Without access to the full contract history, it's difficult to ascertain if this $12.1M represents an increase, decrease, or steady state of funding for TECS O&M.

How does the awarded price compare to similar IT O&M contracts for critical infrastructure within DHS or other federal agencies?

Benchmarking this $12.1 million contract against similar IT Operations and Maintenance (O&M) contracts for critical infrastructure within the Department of Homeland Security (DHS) or other federal agencies is essential for assessing value for money. Key comparison points include the contract duration (approximately two years), the scope of services (stabilization, enhancements, sustainment), the complexity of the system being supported (TECS modernization), and the specific IT services category (NAICS 518210). Contracts for maintaining large-scale, mission-critical systems often involve significant costs due to security requirements, uptime guarantees, and the need for specialized expertise. If comparable contracts for similar systems are priced significantly higher or lower, it could indicate potential overpricing, underbidding, or differences in the scope and quality of services. A detailed comparison would require analyzing contract details like labor rates, overhead, and specific deliverables.

What is IntegrityOne Partners, Inc.'s track record with DHS and similar federal IT contracts?

Evaluating IntegrityOne Partners, Inc.'s track record with the Department of Homeland Security (DHS) and on similar federal IT contracts provides insight into their capability and past performance. A history of successful contract execution, particularly on complex IT O&M projects, suggests a lower risk for this current award. Key aspects to review include past performance evaluations, any history of contract disputes or terminations, and the types of services they have previously provided to DHS or other agencies. Understanding their experience with systems similar to TECS, or with large-scale modernization and sustainment efforts, would further validate their suitability. A strong performance history typically correlates with better project outcomes, adherence to schedules, and effective cost management, which are critical for ensuring the stability and enhancement of the TECS system.

What are the specific performance metrics and Service Level Agreements (SLAs) associated with this contract?

The specific performance metrics and Service Level Agreements (SLAs) are critical components of this contract that define the expected quality and timeliness of the O&M support for the TECS modernization. While the award notice doesn't detail these, they would typically outline measurable standards for system availability, response times for issue resolution, patch deployment timelines, and performance enhancement targets. Robust SLAs ensure that IntegrityOne Partners, Inc. is held accountable for maintaining the TECS system's operational integrity and achieving modernization goals. The effectiveness of the contract hinges on these metrics, allowing DHS to monitor performance, identify areas for improvement, and ensure that taxpayer funds are yielding the desired operational outcomes for immigration and customs enforcement.

What is the estimated total cost of the TECS modernization program, including this O&M phase?

Determining the estimated total cost of the TECS modernization program, encompassing this specific O&M award, is vital for a comprehensive understanding of the program's financial commitment. This $12.1 million contract represents a portion of the overall investment, likely covering the sustainment and enhancement phase post-initial modernization. To ascertain the total program cost, one would need to aggregate funding data from all prior and subsequent contract actions related to TECS modernization, including development, implementation, and previous O&M phases. Understanding the full lifecycle cost allows for better financial planning, budget justification, and assessment of the program's long-term economic viability and return on investment for the government.

Industry Classification

NAICS: Information › Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services › Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › IT AND TELECOM - PLATFORM

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 11325 RANDOM HILLS ROAD, FAIRFAX, VA, 22030

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Small Business, Special Designations, Subchapter S Corporation, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $29,324,273

Exercised Options: $12,127,166

Current Obligation: $12,127,166

Actual Outlays: $6,583,997

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Cost or Pricing Data: NO

Parent Contract

Parent Award PIID: 70CTD024A00000001

IDV Type: BPA

Timeline