DoD Awards $114M Janitorial Services Contract to Support Services of America, Inc
Contract Overview
Contract Amount: $11,409,937 ($11.4M)
Contractor: Support Services of America, Inc.
Awarding Agency: Department of Defense
Start Date: 2005-08-31
End Date: 2010-09-30
Contract Duration: 1,856 days
Daily Burn Rate: $6.1K/day
Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Number of Offers Received: 23
Pricing Type: FIRM FIXED PRICE
Sector: Other
Official Description: 200512!505251!2100!W25G1V!USA COMMUNICATIONS-ELECTRONICS !W25G1V05C0010 !A!N! !Y! ! !20050831!20060930!006689256!006689256!006689256!N!SUPPORT SERVICES OF AMERICA IN!12440 FIRESTONE BLVD !NORWALK !CA!90650!76968!089!42!TOBYHANNA ARMY DEPOT!MONROE !PENN !+000002207285!N!N!000000000000!S201!CUSTODIAL - JANITORIAL SERVICES !S1 !SERVICES !000 !* !561720!A!A!3! ! ! ! ! !20200930!B! ! !A! !A!U!J!2!023!K! !C!N!Z! ! !N!A!N!N!D! ! ! !D!A!000!A!B!N! ! ! ! ! ! !0001! !
Place of Performance
Location: TOBYHANNA, MONROE County, PENNSYLVANIA, 18466
Plain-Language Summary
Department of Defense obligated $11.4 million to SUPPORT SERVICES OF AMERICA, INC. for work described as: 200512!505251!2100!W25G1V!USA COMMUNICATIONS-ELECTRONICS !W25G1V05C0010 !A!N! !Y! ! !20050831!20060930!006689256!006689256!006689256!N!SUPPORT SERVICES OF AMERICA IN!12440 FIRESTONE BLVD !NORWALK !CA!90650!76968!089!42!TOBYHANNA ARMY DEPOT!MONR… Key points: 1. Contract awarded for janitorial services to Support Services of America, Inc. 2. The contract value is $114,099,371.80 over 1856 days. 3. Competition was full and open after exclusion of sources. 4. The sector is Services, specifically Janitorial Services (NAICS 561720).
Value Assessment
Rating: good
The contract value of $114M for janitorial services over approximately 5 years appears reasonable given the duration and scope. Benchmarking against similar large-scale government cleaning contracts would provide a more precise assessment.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded under full and open competition after exclusion of sources, indicating a competitive bidding process. This method generally promotes price discovery and ensures fair market value.
Taxpayer Impact: The competitive nature of the award suggests taxpayers are likely receiving a fair price for the janitorial services provided.
Public Impact
Ensures cleanliness and sanitation at Tobyhanna Army Depot. Supports military readiness by maintaining facilities. Provides employment opportunities through the contractor.
Waste & Efficiency Indicators
Waste Risk Score: 60 / 10
Warning Flags
- Potential for price creep over the contract duration.
- Dependence on a single contractor for essential services.
Positive Signals
- Competitive award process.
- Long-term contract provides stability.
Sector Analysis
This contract falls within the broader Services sector, specifically janitorial and custodial services. Government spending in this area is consistent across various agencies to maintain facilities.
Small Business Impact
The data indicates this contract was not awarded to small businesses (sb: false). Further analysis would be needed to determine if small business set-asides were considered or if larger contracts are typically awarded to larger entities in this service area.
Oversight & Accountability
The contract was awarded by the Department of the Army, suggesting oversight by military procurement officials. The contract type (Firm Fixed Price) implies clear cost expectations.
Related Government Programs
- Janitorial Services
- Department of Defense Contracting
- Department of the Army Programs
Risk Flags
- Contract duration is substantial, increasing risk of unforeseen cost increases.
- Lack of explicit small business participation.
- Potential for service degradation over a long contract term.
- Firm Fixed Price contract may not account for significant inflation.
Tags
janitorial-services, department-of-defense, pa, dca, 10m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Defense awarded $11.4 million to SUPPORT SERVICES OF AMERICA, INC.. 200512!505251!2100!W25G1V!USA COMMUNICATIONS-ELECTRONICS !W25G1V05C0010 !A!N! !Y! ! !20050831!20060930!006689256!006689256!006689256!N!SUPPORT SERVICES OF AMERICA IN!12440 FIRESTONE BLVD !NORWALK !CA!90650!76968!089!42!TOBYHANNA ARMY DEPOT!MONROE !PENN !+000002207285!N!N!000000000000!S201!CUSTODIAL - JANITORIAL SERVICES !S1 !SERVICES !000 !* !561720!A!A!3! ! ! ! ! !202
Who is the contractor on this award?
The obligated recipient is SUPPORT SERVICES OF AMERICA, INC..
Which agency awarded this contract?
Awarding agency: Department of Defense (Department of the Army).
What is the total obligated amount?
The obligated amount is $11.4 million.
What is the period of performance?
Start: 2005-08-31. End: 2010-09-30.
What is the specific scope of janitorial services required under this contract?
The contract specifies 'CUSTODIAL - JANITORIAL SERVICES' under NAICS code 561720. While the exact deliverables are not detailed in this summary, typical services would include cleaning, sanitation, waste removal, and maintenance of building interiors to ensure a safe and healthy environment for personnel at Tobyhanna Army Depot.
What are the key performance indicators (KPIs) for this contract?
Key performance indicators are not explicitly detailed in the provided data. However, for janitorial services, common KPIs would likely include cleanliness standards, response times for service requests, adherence to safety protocols, and overall customer satisfaction from the depot's facility management.
How does the awarded price compare to industry benchmarks for similar government contracts?
Without specific details on the service level and geographic location, a precise benchmark is difficult. However, $114M over nearly 5 years for a large military depot suggests a significant scale of operations. Further research into per-square-foot cleaning costs or per-employee costs for comparable government facilities would be necessary for a robust comparison.
Industry Classification
NAICS: Administrative and Support and Waste Management and Remediation Services › Services to Buildings and Dwellings › Janitorial Services
Product/Service Code: UTILITIES AND HOUSEKEEPING › HOUSEKEEPING SERVICES
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Solicitation Procedures: NEGOTIATED PROPOSAL/QUOTE
Offers Received: 23
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Address: 12440 FIRESTONE BLVD, NORWALK, CA, 38
Business Categories: 8(a) Program Participant, Category Business, Hispanic American Owned Business, Minority Owned Business, Self-Certified Small Disadvantaged Business, Small Business, Small Disadvantaged Business, Special Designations
Financial Breakdown
Contract Ceiling: $49,659
Exercised Options: $49,659
Current Obligation: $11,409,937
Contract Characteristics
Cost or Pricing Data: NO
Timeline
Start Date: 2005-08-31
Current End Date: 2010-09-30
Potential End Date: 2010-09-30 00:00:00
Last Modified: 2010-02-19
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