DoD's $12.1M Janitorial Services Contract Awarded to Support Services of America, Inc

Contract Overview

Contract Amount: $12,111,067 ($12.1M)

Contractor: Support Services of America, Inc.

Awarding Agency: Department of Defense

Start Date: 2005-08-05

End Date: 2011-03-31

Contract Duration: 2,064 days

Daily Burn Rate: $5.9K/day

Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Number of Offers Received: 53

Pricing Type: FIRM FIXED PRICE

Sector: Other

Place of Performance

Location: EGLIN AFB, OKALOOSA County, FLORIDA, 32542

State: Florida Government Spending

Plain-Language Summary

Department of Defense obligated $12.1 million to SUPPORT SERVICES OF AMERICA, INC. for work described as: Key points: 1. Contract awarded for janitorial services, a common government need. 2. The awardee, Support Services of America, Inc., is a known entity in the sector. 3. Full and open competition was utilized, suggesting a competitive bidding process. 4. The contract duration is significant, spanning over 2000 days. 5. The contract value is substantial for the service type.

Value Assessment

Rating: fair

The contract value of $12.1M over approximately 5.6 years suggests an average annual spend of around $2.16M. Benchmarking this against similar large-scale janitorial contracts would be necessary to fully assess value, but it appears within a reasonable range for extensive facility maintenance.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under full and open competition after exclusion of sources, indicating a robust process to solicit bids from all qualified vendors. This method generally promotes price discovery and competitive pricing.

Taxpayer Impact: The use of full and open competition aims to ensure taxpayer funds are used efficiently by securing the best possible price for the required services.

Public Impact

Ensures cleanliness and maintenance of facilities for Air Force personnel. Supports a private sector company through a significant government contract. Potential for job creation within the awarded company. Service continuity for essential facility operations.

Waste & Efficiency Indicators

Waste Risk Score: 58 / 10

Warning Flags

Long contract duration could lead to price escalation or service degradation if not managed.
Lack of small business participation noted.
Specific performance metrics and quality control details are not provided.

Positive Signals

Utilized full and open competition, maximizing potential for competitive pricing.
Awarded to a single entity for service continuity.
Contract covers essential facility support services.

Sector Analysis

Janitorial services fall under the broader Facilities Support Services sector. Government spending in this area is consistent and driven by the need to maintain a vast inventory of federal buildings and installations. Benchmarks for janitorial services vary widely based on facility size, type, and location.

Small Business Impact

The data indicates that small business participation was not a factor in this contract award (sb: false). This suggests the prime contractor is likely a larger entity, and there's no explicit indication of subcontracting opportunities for small businesses.

Oversight & Accountability

The contract's long duration necessitates robust oversight from the Department of the Air Force to ensure service quality, adherence to terms, and fair pricing throughout its life cycle. Performance reviews and contract modifications would be key oversight mechanisms.

Related Government Programs

Janitorial Services
Department of Defense Contracting
Department of the Air Force Programs

Risk Flags

Long contract duration increases risk of price creep and service stagnation.
No explicit mention of small business subcontracting goals.
Potential for vendor lock-in if competition was narrowly defined.
Performance metrics and quality assurance details are not readily available.

Frequently Asked Questions

What is this federal contract paying for?

Department of Defense awarded $12.1 million to SUPPORT SERVICES OF AMERICA, INC.. See the official description on USAspending.

Who is the contractor on this award?

The obligated recipient is SUPPORT SERVICES OF AMERICA, INC..

Which agency awarded this contract?

Awarding agency: Department of Defense (Department of the Air Force).

What is the total obligated amount?

The obligated amount is $12.1 million.

What is the period of performance?

Start: 2005-08-05. End: 2011-03-31.

What was the specific scope of janitorial services required, and how did it justify the $12.1M price tag over nearly six years?

The scope likely encompassed comprehensive cleaning and maintenance for significant Air Force facilities, including daily, weekly, and periodic services. This could involve large square footage, specialized cleaning needs (e.g., sensitive areas, high-traffic zones), and potentially extended hours or specialized equipment. The $12.1M value suggests a substantial operational requirement, and a detailed statement of work would clarify the specific tasks and frequency justifying the cost.

Given the 'full and open competition after exclusion of sources' clause, were there any specific reasons for excluding certain sources initially, and did this impact the final price?

The 'exclusion of sources' clause typically implies that while the competition was open, certain pre-qualification criteria or specific requirements might have narrowed the initial pool of potential bidders. This is often done to ensure vendors have the necessary specialized capabilities or security clearances. If the exclusion criteria were narrowly defined, it could potentially limit competition, though the 'full and open' aspect suggests multiple bids were still received and evaluated.

How effectively were the janitorial services monitored for quality and performance throughout the contract's 2064-day duration to ensure optimal value?

Effective monitoring would involve regular site inspections, performance metrics tracking against the contract's Service Level Agreements (SLAs), and feedback mechanisms from facility users. The Department of the Air Force would likely have designated contract officers and quality assurance personnel. Consistent positive performance reports and timely resolution of any deficiencies would indicate effective oversight and value realization.

Industry Classification

NAICS: Administrative and Support and Waste Management and Remediation Services › Services to Buildings and Dwellings › Janitorial Services

Product/Service Code: UTILITIES AND HOUSEKEEPING › HOUSEKEEPING SERVICES

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Solicitation Procedures: NEGOTIATED PROPOSAL/QUOTE

Offers Received: 53

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 12440 FIRESTONE BLVD, NORWALK, CA, 38

Business Categories: Category Business, Small Business, Special Designations, U.S.-Owned Business

Contract Characteristics

Cost or Pricing Data: NO

Timeline