VA awards $20.2M for medical record scanning to Doma Technologies, LLC under full and open competition

Contract Overview

Contract Amount: $20,205,188 ($20.2M)

Contractor: Doma Technologies, LLC

Awarding Agency: Department of Veterans Affairs

Start Date: 2014-08-18

End Date: 2019-03-11

Contract Duration: 1,666 days

Daily Burn Rate: $12.1K/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 2

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: IGF::OT::IGF RETREIVAL AND SCANNING OF PRIVATE MEDICAL RECORDS (PMR)NATIONAL FOR VBA COMPENSATION SERVICE (CS).

Place of Performance

Location: VIRGINIA BEACH, VIRGINIA BEACH CITY County, VIRGINIA, 23452

State: Virginia Government Spending

Plain-Language Summary

Department of Veterans Affairs obligated $20.2 million to DOMA TECHNOLOGIES, LLC for work described as: IGF::OT::IGF RETREIVAL AND SCANNING OF PRIVATE MEDICAL RECORDS (PMR)NATIONAL FOR VBA COMPENSATION SERVICE (CS). Key points: 1. The contract value of $20.2M for medical record scanning is significant. 2. Doma Technologies, LLC secured this contract through full and open competition. 3. The contract duration of 1666 days (approx. 4.5 years) indicates a substantial, long-term need. 4. The sector is IT services, specifically data management and scanning for healthcare records.

Value Assessment

Rating: good

The contract value of $20.2M for scanning medical records appears reasonable given the scope and duration. Benchmarking against similar large-scale document digitization contracts would provide further context.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under full and open competition, suggesting a competitive bidding process that likely led to fair pricing. The use of a delivery order indicates a specific task order under a broader contract vehicle.

Taxpayer Impact: The use of full and open competition aims to ensure taxpayer funds are used efficiently by fostering a competitive environment for service providers.

Public Impact

Improved access to veteran medical records for compensation claims. Potential for enhanced efficiency in processing veteran benefits. Modernization of record-keeping systems within the VA. Support for the IT services sector, specifically in data management and digitization. Ensuring the secure and accurate handling of sensitive personal health information.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Potential for scope creep in scanning requirements.
Data security and privacy risks associated with medical records.
Vendor lock-in if not managed carefully.
Dependence on a single vendor for a critical function.

Positive Signals

Awarded through full and open competition.
Addresses a clear need for modernization of record systems.
Long-term contract provides stability for service delivery.

Sector Analysis

This contract falls within the IT services sector, specifically focusing on data digitization and management for healthcare records. Spending benchmarks for similar large-scale scanning and digitization projects can vary widely based on volume, complexity, and security requirements.

Small Business Impact

While this specific award went to Doma Technologies, LLC, the use of full and open competition theoretically allows small businesses to compete if they possess the necessary capabilities and are part of a larger bid or subcontracting effort.

Oversight & Accountability

The Department of Veterans Affairs is responsible for overseeing this contract. Accountability would involve monitoring performance, ensuring compliance with terms, and managing the delivery order effectively to meet the needs of the Compensation Service.

Related Government Programs

Plastics and Rubber Industry Machinery Manufacturing
Department of Veterans Affairs Contracting
Department of Veterans Affairs Programs

Risk Flags

Data security and privacy risks.
Potential for vendor performance issues.
Accuracy and completeness of scanned records.
Long-term reliance on a single vendor.
Integration challenges with existing VA systems.

Frequently Asked Questions

What is this federal contract paying for?

Department of Veterans Affairs awarded $20.2 million to DOMA TECHNOLOGIES, LLC. IGF::OT::IGF RETREIVAL AND SCANNING OF PRIVATE MEDICAL RECORDS (PMR)NATIONAL FOR VBA COMPENSATION SERVICE (CS).

Who is the contractor on this award?

The obligated recipient is DOMA TECHNOLOGIES, LLC.

Which agency awarded this contract?

Awarding agency: Department of Veterans Affairs (Department of Veterans Affairs).

What is the total obligated amount?

The obligated amount is $20.2 million.

What is the period of performance?

Start: 2014-08-18. End: 2019-03-11.

What is the estimated volume of medical records to be scanned, and how does the contract value align with industry standards for such digitization projects?

The provided data does not specify the volume of records. The contract value of $20.2M suggests a substantial undertaking. To assess value, one would need to compare this cost against per-page or per-record scanning costs for similar government or private sector projects, considering factors like record complexity, required indexing, and security protocols.

What are the specific data security and privacy measures mandated in the contract to protect sensitive veteran medical information during the scanning and retrieval process?

The contract details likely include specific clauses related to HIPAA compliance and VA data security standards. These would typically cover data encryption, access controls, audit trails, secure data transmission, and breach notification protocols. A thorough review of the contract's security addenda is necessary to confirm the adequacy of these measures.

How will the effectiveness of the scanned records in improving the efficiency and accuracy of VBA compensation claim processing be measured and evaluated?

Effectiveness would likely be measured through key performance indicators (KPIs) defined in the contract. These could include metrics such as turnaround time for record retrieval, reduction in claim processing errors attributed to record access, user satisfaction surveys from claims processors, and the successful integration of digitized records into existing VA systems.

Industry Classification

NAICS: Manufacturing › Industrial Machinery Manufacturing › Plastics and Rubber Industry Machinery Manufacturing

Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › MANAGEMENT SUPPORT SERVICES

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Offers Received: 2

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 2875 SABRE ST STE 500, VIRGINIA BEACH, VA, 23452

Business Categories: 8(a) Program Participant, Category Business, Hispanic American Owned Business, Limited Liability Corporation, Minority Owned Business, Self-Certified Small Disadvantaged Business, Small Business, Small Disadvantaged Business, Special Designations, U.S.-Owned Business, Veteran Owned Business, Woman Owned Business

Financial Breakdown

Contract Ceiling: $25,725,156

Exercised Options: $20,205,188

Current Obligation: $20,205,188

Contract Characteristics

Commercial Item: COMMERCIAL ITEM

Cost or Pricing Data: NO

Parent Contract

Parent Award PIID: GS00F0005W

IDV Type: FSS

Timeline