SSA's $5.5M E-Gov Travel Services Contract with CW Government Travel Inc. Faces Scrutiny

Contract Overview

Contract Amount: $5,529,048 ($5.5M)

Contractor: CW Government Travel Inc

Awarding Agency: Social Security Administration

Start Date: 2014-08-28

End Date: 2027-06-03

Contract Duration: 4,662 days

Daily Burn Rate: $1.2K/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 2

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: IGF::CT::IGF E-GOV TRAVEL SERVICES 2 (ETS2) IMPLEMENTATION AND OPTIONS FOR TRANSACTIONS

Place of Performance

Location: ARLINGTON, ARLINGTON County, VIRGINIA, 22203

State: Virginia Government Spending

Plain-Language Summary

Social Security Administration obligated $5.5 million to CW GOVERNMENT TRAVEL INC for work described as: IGF::CT::IGF E-GOV TRAVEL SERVICES 2 (ETS2) IMPLEMENTATION AND OPTIONS FOR TRANSACTIONS Key points: 1. The contract is for travel services, a common government function. 2. CW Government Travel Inc. is the incumbent, suggesting potential for vendor lock-in. 3. The fixed-price contract type offers some cost predictability. 4. The sector is IT/Services, with significant government spending.

Value Assessment

Rating: fair

The contract's value of $5.5M over its period of performance appears reasonable for e-government travel services. Benchmarking against similar government travel contracts would provide a clearer picture of its pricing competitiveness.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under full and open competition, which generally promotes competitive pricing. However, the specific details of the bidding process and the number of bidders are not provided, impacting a full assessment of price discovery.

Taxpayer Impact: The use of a competitive process aims to ensure taxpayer funds are used efficiently for travel services.

Public Impact

Federal employees rely on these services for official travel arrangements. Efficient travel management can lead to cost savings for the government. The contract's performance impacts employee travel experience and agency budgets.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Positive Signals

Sector Analysis

This contract falls within the IT and Services sector, specifically e-government solutions for travel. Government spending in this area is substantial, with agencies seeking efficient and cost-effective ways to manage employee travel.

Small Business Impact

The provided data does not indicate any specific set-asides for small businesses. Further analysis would be needed to determine if small businesses had an opportunity to participate in this procurement.

Oversight & Accountability

The contract's duration and value suggest it would be subject to standard federal procurement oversight. However, specific oversight activities or findings are not detailed in the provided data.

Related Government Programs

Risk Flags

Tags

scheduled-passenger-air-transportation, social-security-administration, va, delivery-order, 1m-plus

Frequently Asked Questions

What is this federal contract paying for?

Social Security Administration awarded $5.5 million to CW GOVERNMENT TRAVEL INC. IGF::CT::IGF E-GOV TRAVEL SERVICES 2 (ETS2) IMPLEMENTATION AND OPTIONS FOR TRANSACTIONS

Who is the contractor on this award?

The obligated recipient is CW GOVERNMENT TRAVEL INC.

Which agency awarded this contract?

Awarding agency: Social Security Administration (Social Security Administration).

What is the total obligated amount?

The obligated amount is $5.5 million.

What is the period of performance?

Start: 2014-08-28. End: 2027-06-03.

What is the specific scope of services provided under this contract, and how does it compare to industry standards for e-travel platforms?

The contract covers e-Gov Travel Services 2 (ETS2) implementation and transactions. This typically includes booking flights, hotels, and rental cars, along with expense management features. Benchmarking against industry standards would require detailed service level agreements and feature comparisons, which are not fully available in the provided data. However, ETS2 aims to consolidate and modernize federal travel systems.

Are there any identified risks associated with the incumbent contractor's performance or the technology platform used for ETS2?

The provided data does not explicitly detail performance risks with the incumbent, CW Government Travel Inc., or the ETS2 platform. However, any long-term contract with an incumbent carries inherent risks of complacency or vendor lock-in. A review of past performance evaluations and any reported issues with the ETS2 system would be necessary to fully assess these risks.

How effectively does this contract contribute to overall government travel cost savings and efficiency compared to alternative solutions?

The effectiveness in contributing to cost savings and efficiency is difficult to ascertain without detailed performance metrics and comparative data. While ETS2 aims to standardize and streamline travel, the actual savings depend on user adoption, negotiated rates, and the efficiency of the platform's transaction processing. A thorough analysis would require comparing travel spend and administrative costs before and after ETS2 implementation.

Industry Classification

NAICS: Transportation and WarehousingScheduled Air TransportationScheduled Passenger Air Transportation

Product/Service Code: TRANSPORT, TRAVEL, RELOCATIONTRAVEL, LODGING, RECRUITMENT SVCS

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Offers Received: 2

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 4300 WILSON BLVD STE 230, ARLINGTON, VA, 22203

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Not Designated a Small Business, Special Designations, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $8,405,180

Exercised Options: $5,529,048

Current Obligation: $5,529,048

Actual Outlays: $1,098,444

Contract Characteristics

Multi-Year Contract: Yes

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Cost or Pricing Data: NO

Parent Contract

Parent Award PIID: GS33FAA009

IDV Type: IDC

Timeline

Start Date: 2014-08-28

Current End Date: 2027-06-03

Potential End Date: 2027-06-03 00:00:00

Last Modified: 2026-01-22

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