NASA's $769M ACES Contract for IT Services Awarded to Peraton Enterprise Solutions
Contract Overview
Contract Amount: $769,166,010 ($769.2M)
Contractor: Peraton Enterprise Solutions LLC
Awarding Agency: National Aeronautics and Space Administration
Start Date: 2011-01-03
End Date: 2018-10-31
Contract Duration: 2,858 days
Daily Burn Rate: $269.1K/day
Competition Type: FULL AND OPEN COMPETITION
Number of Offers Received: 2
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: THE AGENCY CONSOLIDATED END-USER SERVICES (ACES)CONTRACT WILL PROVIDE AND MANAGE NASA'S PERSONAL COMPUTING HARDWARE, AGENCY STANDARD SOFTWARE, MOBILE IT SERVICES, PERIPHERALS AND ACCESSORIES, ASSOCIATED END-USER SERVICES, AND SUPPORTING INFRASTRUCTURE.
Place of Performance
Location: STENNIS SPACE CENTER, HANCOCK County, MISSISSIPPI, 39529
Plain-Language Summary
National Aeronautics and Space Administration obligated $769.2 million to PERATON ENTERPRISE SOLUTIONS LLC for work described as: THE AGENCY CONSOLIDATED END-USER SERVICES (ACES)CONTRACT WILL PROVIDE AND MANAGE NASA'S PERSONAL COMPUTING HARDWARE, AGENCY STANDARD SOFTWARE, MOBILE IT SERVICES, PERIPHERALS AND ACCESSORIES, ASSOCIATED END-USER SERVICES, AND SUPPORTING INFRASTRUCTURE. Key points: 1. The ACES contract covers a broad range of end-user IT services for NASA, including hardware, software, and support. 2. Awarded via full and open competition, the contract aims to standardize and manage NASA's personal computing environment. 3. The contract's fixed-price nature provides cost certainty, but potential risks include vendor lock-in and evolving technology needs. 4. The sector is IT services, specifically computer systems design, a critical area for government operations.
Value Assessment
Rating: fair
The contract value of $769 million over its period of performance appears substantial for end-user IT services. Benchmarking against similar large-scale government IT support contracts would be necessary to definitively assess its pricing.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded through full and open competition, suggesting a robust process for selecting the best value. This method generally promotes competitive pricing and innovation.
Taxpayer Impact: The fixed-price contract structure provides predictability for taxpayers, limiting the risk of cost overruns on the base contract.
Public Impact
Ensures NASA employees have access to necessary computing hardware, software, and mobile services. Aims to streamline IT support and management across the agency, potentially improving efficiency. Provides a standardized computing environment, which can enhance security and reduce compatibility issues.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Potential for technology obsolescence over the contract term.
- Dependence on a single vendor for critical end-user IT services.
- Scope creep could increase costs beyond initial projections.
Positive Signals
- Full and open competition likely secured competitive pricing.
- Fixed-price contract offers cost certainty.
- Standardization of IT services can lead to operational efficiencies.
Sector Analysis
The IT services sector, particularly end-user computing and support, is vital for government agencies. Spending benchmarks vary widely based on scope, but large-scale consolidation contracts like ACES aim for economies of scale.
Small Business Impact
The data indicates this contract was not awarded to small businesses, as the 'sb' field is false. Larger prime contractors may subcontract to small businesses, but direct award analysis shows no small business participation.
Oversight & Accountability
The contract's duration and significant value warrant ongoing oversight to ensure performance standards are met and costs remain controlled. Regular reviews of vendor performance and adherence to contract terms are crucial.
Related Government Programs
- Computer Systems Design Services
- National Aeronautics and Space Administration Contracting
- National Aeronautics and Space Administration Programs
Risk Flags
- Potential for vendor lock-in.
- Risk of technology becoming outdated.
- Complexity of managing diverse end-user needs.
- Dependence on a single provider for critical IT functions.
Tags
computer-systems-design-services, national-aeronautics-and-space-administr, ms, definitive-contract, 100m-plus
Frequently Asked Questions
What is this federal contract paying for?
National Aeronautics and Space Administration awarded $769.2 million to PERATON ENTERPRISE SOLUTIONS LLC. THE AGENCY CONSOLIDATED END-USER SERVICES (ACES)CONTRACT WILL PROVIDE AND MANAGE NASA'S PERSONAL COMPUTING HARDWARE, AGENCY STANDARD SOFTWARE, MOBILE IT SERVICES, PERIPHERALS AND ACCESSORIES, ASSOCIATED END-USER SERVICES, AND SUPPORTING INFRASTRUCTURE.
Who is the contractor on this award?
The obligated recipient is PERATON ENTERPRISE SOLUTIONS LLC.
Which agency awarded this contract?
Awarding agency: National Aeronautics and Space Administration (National Aeronautics and Space Administration).
What is the total obligated amount?
The obligated amount is $769.2 million.
What is the period of performance?
Start: 2011-01-03. End: 2018-10-31.
What is the total cost per user over the life of the contract, and how does this compare to industry benchmarks for similar services?
Calculating the precise cost per user requires knowing the average number of users supported throughout the contract's duration. Without that specific user count, a direct per-user cost benchmark is difficult. However, the total contract value of $769 million spread over approximately 8 years suggests a significant investment in end-user IT infrastructure and support for NASA's workforce.
What are the key performance indicators (KPIs) for this contract, and how is vendor performance measured against them?
Key performance indicators for the ACES contract likely focus on service availability, response times for support tickets, hardware deployment timelines, and user satisfaction. NASA would typically have defined metrics and service level agreements (SLAs) within the contract to measure Peraton's performance. Regular performance reviews and reporting would be conducted to ensure adherence to these KPIs.
How does the ACES contract address the rapid evolution of technology in the end-user computing space to avoid obsolescence?
Contracts of this nature often include provisions for technology refresh and adaptation. This could involve scheduled hardware upgrades, software updates, and flexibility to incorporate new technologies as they emerge. NASA likely has mechanisms within the ACES contract to manage the lifecycle of IT assets and ensure that the technology remains current and effective.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Computer Systems Design Services
Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › ADP AND TELECOMMUNICATIONS
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: NEGOTIATED PROPOSAL/QUOTE
Solicitation ID: NNX10272008R
Offers Received: 2
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Parent Company: Peraton Solutions Inc. (UEI: 081218565)
Address: 13600 EDS DR A3S, HERNDON, VA, 20171
Business Categories: Category Business, Limited Liability Corporation, Not Designated a Small Business, Special Designations, U.S.-Owned Business
Financial Breakdown
Contract Ceiling: $2,500,000,000
Exercised Options: $769,166,010
Current Obligation: $769,166,010
Subaward Activity
Number of Subawards: 2550
Total Subaward Amount: $707,844,712
Contract Characteristics
Multi-Year Contract: Yes
Commercial Item: COMMERCIAL ITEM PROCEDURES NOT USED
Cost or Pricing Data: NO
Timeline
Start Date: 2011-01-03
Current End Date: 2018-10-31
Potential End Date: 2018-10-31 00:00:00
Last Modified: 2020-06-04
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