DOI's $10M Help Desk Services Contract Awarded to Engenius Consulting Group Inc

Contract Overview

Contract Amount: $10,041,298 ($10.0M)

Contractor: Engenius Consulting Group Inc

Awarding Agency: Department of the Interior

Start Date: 2006-01-12

End Date: 2011-06-30

Contract Duration: 1,995 days

Daily Burn Rate: $5.0K/day

Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Number of Offers Received: 20

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: HELP DESK SERVICES

Place of Performance

Location: DENVER, DENVER County, COLORADO, 80201

State: Colorado Government Spending

Plain-Language Summary

Department of the Interior obligated $10.0 million to ENGENIUS CONSULTING GROUP INC for work described as: HELP DESK SERVICES Key points: 1. Contract value of $10,041,297.94 for IT support services. 2. Engenius Consulting Group Inc. secured the contract. 3. The contract was awarded under full and open competition. 4. Services provided fall under 'Other Computer Related Services' (NAICS 541519).

Value Assessment

Rating: fair

The contract value of $10M over 5 years suggests a moderate annual spend. Without specific performance metrics or comparable contract data, assessing value for money is challenging. Pricing appears within a reasonable range for IT support services of this scope.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded through full and open competition after exclusion of sources, indicating a robust price discovery process. This method generally leads to competitive pricing.

Taxpayer Impact: Taxpayers benefit from a competitive bidding process that aims to secure services at the best possible price.

Public Impact

Ensures continued IT support for the U.S. Geological Survey. Supports agency operations through essential help desk functions. Provides employment opportunities within the IT services sector.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

  • Lack of detailed performance metrics for value assessment.
  • Limited insight into specific service level agreements.

Positive Signals

  • Awarded via full and open competition.
  • Clear contract duration and award date.

Sector Analysis

This contract falls within the Information Technology sector, specifically IT support services. IT services represent a significant portion of federal spending, with help desk functions being critical for agency operations. Benchmarks for similar contracts would provide better context for cost-effectiveness.

Small Business Impact

The data does not indicate if small businesses were involved as subcontractors or prime contractors. Further analysis would be needed to determine the extent of small business participation.

Oversight & Accountability

The contract was awarded in 2006 and ended in 2011. Oversight would have involved monitoring service delivery and adherence to contract terms by the Department of the Interior's U.S. Geological Survey.

Related Government Programs

  • Other Computer Related Services
  • Department of the Interior Contracting
  • U.S. Geological Survey Programs

Risk Flags

  • Limited transparency on specific service deliverables.
  • No data on performance metrics or quality assurance.
  • Potential for uncaptured costs if scope expanded without modification.
  • Lack of small business participation data.

Tags

other-computer-related-services, department-of-the-interior, co, dca, 10m-plus

Frequently Asked Questions

What is this federal contract paying for?

Department of the Interior awarded $10.0 million to ENGENIUS CONSULTING GROUP INC. HELP DESK SERVICES

Who is the contractor on this award?

The obligated recipient is ENGENIUS CONSULTING GROUP INC.

Which agency awarded this contract?

Awarding agency: Department of the Interior (U.S. Geological Survey).

What is the total obligated amount?

The obligated amount is $10.0 million.

What is the period of performance?

Start: 2006-01-12. End: 2011-06-30.

What specific IT services were included in the 'Help Desk Services' and how did their scope compare to industry standards?

The contract details are limited, but 'Help Desk Services' typically encompass technical support, troubleshooting, user assistance, and incident management for IT systems. Without the full contract statement of work, a precise comparison to industry standards is difficult. However, the NAICS code 541519 ('Other Computer Related Services') suggests a broad range of potential IT support activities beyond basic help desk functions.

Were there any performance issues or contract modifications during the contract's five-year duration that impacted cost or service delivery?

The provided data does not include information on performance issues or contract modifications. A comprehensive review would require access to contract performance reports, modification history, and any associated documentation. Such information is crucial for a complete understanding of the contract's effectiveness and value realization over its lifecycle.

How did the final cost compare to the initial estimated value, and what factors influenced any variance?

The data shows an awarded amount of $10,041,297.94. Without an initial estimated value or details on contract modifications, it's impossible to determine if the final cost varied from estimates or the reasons behind any such variance. Understanding the pricing structure (e.g., fixed price with potential for adjustments) and any changes in scope would be necessary for this analysis.

Industry Classification

NAICS: Professional, Scientific, and Technical ServicesComputer Systems Design and Related ServicesOther Computer Related Services

Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONSADP AND TELECOMMUNICATIONS

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Solicitation Procedures: NEGOTIATED PROPOSAL/QUOTE

Offers Received: 20

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 3100 BRECKINRIDGE BLVD STE 100, DULUTH, GA, 90

Business Categories: 8(a) Program Participant, Category Business, Minority Owned Business, Self-Certified Small Disadvantaged Business, Small Business, Small Disadvantaged Business, Special Designations, Indian (Subcontinent) American Owned Business, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $40,001,219

Exercised Options: $27,140,870

Current Obligation: $10,041,298

Timeline

Start Date: 2006-01-12

Current End Date: 2011-06-30

Potential End Date: 2011-06-30 00:00:00

Last Modified: 2014-09-19

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