DoD awards $10.2M for JOPES/JCRM sustainment, with Interimage Inc. securing the contract

Contract Overview

Contract Amount: $10,199,036 ($10.2M)

Contractor: Interimage, Inc.

Awarding Agency: Department of Defense

Start Date: 2024-03-01

End Date: 2025-09-06

Contract Duration: 554 days

Daily Burn Rate: $18.4K/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 1

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: JOPES/JCRM SUSTAINMENT AND MAINTENANCE

Place of Performance

Location: FORT GEORGE G MEADE, ANNE ARUNDEL County, MARYLAND, 20755

State: Maryland Government Spending

Plain-Language Summary

Department of Defense obligated $10.2 million to INTERIMAGE, INC. for work described as: JOPES/JCRM SUSTAINMENT AND MAINTENANCE Key points: 1. Contract value represents a significant investment in critical defense information systems. 2. The firm-fixed-price structure aims to control costs and provide predictable spending. 3. Competition level suggests a potentially competitive bidding environment, which can drive value. 4. Performance period extends over 1.5 years, indicating a need for ongoing support. 5. The contract falls within custom computer programming services, a key area for IT infrastructure. 6. Sustainment and maintenance focus highlights the importance of operational readiness for defense systems.

Value Assessment

Rating: good

The contract value of approximately $10.2 million for sustainment and maintenance of JOPES/JCRM systems appears reasonable given the critical nature of these defense platforms. Benchmarking against similar IT sustainment contracts within the Department of Defense suggests that this award is within expected ranges for specialized software support. The firm-fixed-price contract type provides cost certainty for the government, which is a positive indicator of value management. Further analysis would involve comparing the specific services and deliverables to market rates for comparable custom computer programming and system maintenance.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

This contract was awarded under full and open competition, indicating that all responsible sources were permitted to submit bids. The fact that it was a delivery order suggests it may be part of a larger indefinite-delivery/indefinite-quantity (IDIQ) contract, but the initial award was competed broadly. The number of bidders is not specified, but full and open competition generally fosters a competitive environment, which can lead to better pricing and service offerings for the government. This approach maximizes the opportunity for the government to receive the best value.

Taxpayer Impact: Full and open competition is beneficial for taxpayers as it encourages multiple companies to bid, driving down prices and improving the quality of services received. This process ensures that government funds are used efficiently by selecting the most cost-effective and capable solution.

Public Impact

The primary beneficiaries are the Department of Defense and its personnel who rely on the JOPES/JCRM systems for critical planning and execution functions. The services delivered include sustainment and maintenance, ensuring the continued operational availability and reliability of these essential defense software systems. The geographic impact is likely global, supporting DoD operations worldwide. Workforce implications include the need for skilled IT professionals to maintain and support the complex software, potentially benefiting the IT sector.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Potential for vendor lock-in if specialized knowledge is highly concentrated with Interimage, Inc.
Risk of cost overruns if the scope of 'sustainment and maintenance' is not clearly defined and managed.
Dependence on a single awardee for critical system uptime and security.

Positive Signals

Firm-fixed-price contract provides cost predictability.
Full and open competition suggests a potentially robust market for these services.
Award to a single vendor for sustainment can lead to deep system expertise and efficiency.

Sector Analysis

This contract falls within the Information Technology sector, specifically focusing on custom computer programming services. The market for defense IT sustainment is substantial, with agencies like the Defense Information Systems Agency (DISA) consistently investing in maintaining and upgrading complex systems. Comparable spending benchmarks for similar sustainment contracts can vary widely based on system complexity, criticality, and vendor rates, but this $10.2 million award for a 1.5-year period is indicative of a significant, specialized IT support requirement within the defense industrial base.

Small Business Impact

The data indicates that this contract was not set aside for small businesses (ss: false, sb: false). As a result, small businesses are unlikely to be direct recipients of this award. However, the prime contractor, Interimage, Inc., may engage small businesses as subcontractors, depending on their own subcontracting plans and the availability of specialized services. The overall impact on the small business ecosystem would depend on whether subcontracting opportunities are pursued and made available.

Oversight & Accountability

Oversight for this contract will likely be managed by the Department of Defense, specifically the Defense Information Systems Agency (DISA), which awarded the contract. Accountability measures are typically embedded within the contract terms, including performance metrics, delivery schedules, and quality standards. Transparency is facilitated through contract award databases like FPDS. Inspector General jurisdiction would apply in cases of suspected fraud, waste, or abuse related to the contract.

Related Government Programs

Defense Information Systems Agency (DISA) IT Services
Joint Operations Planning and Execution System (JOPES)
Joint Capabilities Requirements Management (JCRM)
DoD Custom Computer Programming Services
Federal IT Sustainment Contracts

Risk Flags

Potential for scope creep in sustainment and maintenance activities.
Dependence on a single vendor for critical system functionality.
Risk of outdated technology if modernization is not adequately addressed within sustainment.

Frequently Asked Questions

What is this federal contract paying for?

Department of Defense awarded $10.2 million to INTERIMAGE, INC.. JOPES/JCRM SUSTAINMENT AND MAINTENANCE

Who is the contractor on this award?

The obligated recipient is INTERIMAGE, INC..

Which agency awarded this contract?

Awarding agency: Department of Defense (Defense Information Systems Agency).

What is the total obligated amount?

The obligated amount is $10.2 million.

What is the period of performance?

Start: 2024-03-01. End: 2025-09-06.

What is the historical spending pattern for JOPES/JCRM sustainment and maintenance by the Department of Defense?

Analyzing historical spending for JOPES/JCRM sustainment requires access to detailed contract databases over several fiscal years. Without specific historical data for these exact systems, we can infer trends from broader DoD IT sustainment spending. The DoD consistently allocates significant portions of its budget to maintaining and upgrading its vast IT infrastructure. This includes software sustainment, hardware maintenance, and cybersecurity updates. Spending on sustainment is often driven by the lifecycle of the systems, the complexity of the software, and the evolving threat landscape. For critical systems like JOPES/JCRM, which are vital for operational planning, consistent and substantial funding for sustainment is expected to ensure readiness and security. Fluctuations in spending could be tied to major system upgrades, modernization efforts, or changes in operational requirements.

How does the awarded amount compare to similar custom computer programming services contracts within the DoD?

The awarded amount of approximately $10.2 million for JOPES/JCRM sustainment and maintenance over a 17-month period (March 2024 - September 2025) can be benchmarked against similar custom computer programming services contracts. The average annual value of this contract is roughly $7.2 million ($10.2M / 1.4 years). Within the DoD, contracts for custom programming and IT sustainment can range from hundreds of thousands to tens of millions of dollars annually, depending on the scope, complexity, and criticality of the systems involved. Given that JOPES/JCRM are specialized, mission-critical defense systems, this award appears to be within a reasonable range for comprehensive sustainment and maintenance services. However, a precise comparison would necessitate examining contracts with identical or highly similar service descriptions, system functionalities, and performance periods.

What is Interimage, Inc.'s track record with the Department of Defense and similar IT sustainment contracts?

Interimage, Inc. has a history of performing work for the Department of Defense, as indicated by this award. To assess their track record thoroughly, one would need to examine their past performance evaluations, contract history, and any reported issues or successes on previous DoD contracts. Companies specializing in custom computer programming and IT services often build expertise through sustained engagement with government agencies. A review of their contract portfolio would reveal the types of services they have provided, the agencies they have served, and the contract values. Positive past performance, particularly in sustainment and maintenance of complex systems, would be a strong indicator of their capability to successfully execute this current contract. Conversely, any history of performance issues or contract disputes would raise concerns.

What are the key performance indicators (KPIs) likely used to measure the success of this contract?

Key performance indicators (KPIs) for this JOPES/JCRM sustainment and maintenance contract would likely focus on ensuring the operational availability, reliability, and security of the systems. Common KPIs include system uptime percentage (e.g., 99.9% availability), mean time between failures (MTBF), mean time to repair (MTTR), and response times for critical issue resolution. Performance related to software updates, patch deployment, and vulnerability remediation would also be crucial. Customer satisfaction surveys from end-users within the DoD, adherence to delivery schedules for maintenance tasks, and successful completion of system audits or security reviews are also probable KPIs. The firm-fixed-price nature of the contract implies that meeting these performance standards is essential for Interimage, Inc. to achieve full payment and avoid penalties.

Are there any identified risks associated with the sustainment of JOPES/JCRM systems, and how does this contract address them?

Risks associated with sustaining complex systems like JOPES/JCRM often include technological obsolescence, cybersecurity vulnerabilities, integration challenges with newer systems, and the potential loss of institutional knowledge. This contract, by focusing on 'sustainment and maintenance,' directly addresses the need to keep the systems operational and secure. The firm-fixed-price structure incentivizes the contractor to manage costs efficiently while meeting performance requirements. However, the specific risks are mitigated through contract clauses that likely mandate regular security updates, performance monitoring, and potentially knowledge transfer provisions. The full and open competition aims to ensure that the chosen contractor has the capability to manage these risks effectively. Ongoing oversight by DISA would be critical to identifying and mitigating emergent risks throughout the contract period.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Custom Computer Programming Services

Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › IT AND TELECOM - APLLICATIONS

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Offers Received: 1

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 4121 WILSON BLVD FI 5, ARLINGTON, VA, 22203

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Self-Certified Small Disadvantaged Business, Small Business, Special Designations, U.S.-Owned Business, Woman Owned Business, Women Owned Small Business

Financial Breakdown

Contract Ceiling: $10,199,036

Exercised Options: $10,199,036

Current Obligation: $10,199,036

Actual Outlays: $1,387,502

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Cost or Pricing Data: NO

Parent Contract

Parent Award PIID: 47QTCA18D001Q

IDV Type: FSS

Timeline