Develop a Tier II Policy Help Desk System and Provide Operational Services to Support the Full Cycle of Help Desk Tickets Received From Qualified Health Plan (QHP) Issuers, Stand Alone Dental Plan (sadp) Issuers, State Agencies and Other Stakeholders

Contract Overview

Contract Amount: $2,368,819 ($2.4M)

Contractor: LMI Consulting, LLC

Awarding Agency: Department of Health and Human Services

Start Date: 2025-02-09

End Date: 2026-05-08

Contract Duration: 453 days

Daily Burn Rate: $5.2K/day

Official Description: DEVELOP A TIER II POLICY HELP DESK SYSTEM AND PROVIDE OPERATIONAL SERVICES TO SUPPORT THE FULL CYCLE OF HELP DESK TICKETS RECEIVED FROM QUALIFIED HEALTH PLAN (QHP) ISSUERS, STAND ALONE DENTAL PLAN (SADP) ISSUERS, STATE AGENCIES AND OTHER STAKEHOLDERS

Place of Performance

Location: Virginia, 22102

State: Virginia Government Spending

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