Defense Health Agency awards $10.2M for data quality and helpdesk support to TMCI

Contract Overview

Contract Amount: $10,198,557 ($10.2M)

Contractor: Tmci the Mcvey Company, Inc.

Awarding Agency: General Services Administration

Start Date: 2024-12-13

End Date: 2026-01-26

Contract Duration: 409 days

Daily Burn Rate: $24.9K/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 1

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: DEFENSE HEALTH AGENCY'S PROACTIVE DATA QUALITY RECONCILIATION AND HELPDESK SUPPORT SERVICES.

Place of Performance

Location: FALLS CHURCH, FAIRFAX County, VIRGINIA, 22042

State: Virginia Government Spending

Plain-Language Summary

General Services Administration obligated $10.2 million to TMCI THE MCVEY COMPANY, INC. for work described as: DEFENSE HEALTH AGENCY'S PROACTIVE DATA QUALITY RECONCILIATION AND HELPDESK SUPPORT SERVICES. Key points: 1. Contract focuses on critical data integrity and user support for the DHA. 2. Competition was full and open, suggesting a potentially competitive pricing environment. 3. Fixed-price contract type shifts performance risk to the contractor. 4. Contract duration of approximately 2 years provides a defined period for service delivery. 5. The award is a delivery order under a larger indefinite-delivery/indefinite-quantity (IDIQ) contract. 6. Services align with IT support and custom programming, a common federal need.

Value Assessment

Rating: good

The contract value of $10.2 million over roughly two years appears reasonable for specialized IT support and data quality services. Benchmarking against similar custom computer programming services (NAICS 541511) awarded by the GSA suggests this contract falls within a typical spending range for this type of work. The firm fixed-price structure indicates that the contractor bears the risk of cost overruns, which is generally favorable for the government.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

This contract was awarded under full and open competition, indicating that all responsible sources were permitted to submit offers. The presence of a single award delivery order suggests that while competition was allowed, TMCI The McVey Company, Inc. was selected as the best value. The specific number of bids received is not provided, but the open competition framework generally promotes price discovery and allows the government to select from a wide pool of qualified vendors.

Taxpayer Impact: Full and open competition generally leads to more competitive pricing for taxpayers by ensuring a broad range of vendors can bid, potentially driving down costs and improving the quality of services received.

Public Impact

Beneficiaries include military personnel, healthcare providers, and administrative staff within the Defense Health Agency who rely on accurate data and efficient IT support. Services delivered include proactive data quality reconciliation and helpdesk support, crucial for maintaining the integrity of health records and ensuring operational continuity. The geographic impact is primarily within the Defense Health Agency's operational footprint, supporting its mission across various locations. Workforce implications may involve the direct employment of IT specialists and data analysts by TMCI, contributing to the federal IT services sector.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Lack of specific performance metrics in the provided data makes it difficult to assess the quality of service delivery.
The total contract value is relatively modest, which might limit the scope or depth of services compared to larger, multi-year engagements.
Reliance on a single delivery order for these critical services could pose a risk if the contractor underperforms.

Positive Signals

The firm fixed-price contract type aligns incentives towards efficient service delivery and cost control by the contractor.
Awarding under full and open competition suggests a thorough vetting process and potential for competitive pricing.
The contract duration of over two years allows for a stable period of support and relationship building.

Sector Analysis

This contract falls within the IT services sector, specifically custom computer programming and IT support. The federal IT services market is substantial, with agencies consistently investing in maintaining and upgrading their technological infrastructure. This contract for data quality and helpdesk support is a common requirement across government, ensuring the reliability of critical systems. Comparable spending benchmarks for similar IT support contracts often range from several million to tens of millions of dollars annually, depending on the scope and complexity.

Small Business Impact

The provided data indicates that small business participation (ss and sb fields) is false for this specific award. This suggests that the contract was not set aside for small businesses, nor does it appear to have specific subcontracting requirements for small businesses mandated in this delivery order. Therefore, the direct impact on the small business ecosystem from this particular contract is likely minimal, unless the prime contractor voluntarily engages small businesses in their supply chain.

Oversight & Accountability

Oversight for this contract would typically be managed by the contracting officer and the contracting officer's representative (COR) within the General Services Administration (GSA) and the Defense Health Agency (DHA). The firm fixed-price nature of the contract provides a degree of accountability by placing cost risk on the contractor. Transparency is facilitated through contract databases like FPDS. Inspector General jurisdiction would apply if any fraud, waste, or abuse is suspected.

Related Government Programs

Defense Health Agency IT Modernization Programs
Federal Health IT Services
Custom Computer Programming Services
IT Helpdesk Support Contracts
Data Quality Management Services

Risk Flags

Potential for scope creep if requirements are not clearly defined.
Contractor performance risk impacting critical DHA operations.
Dependence on a single vendor for essential IT support functions.

Frequently Asked Questions

What is this federal contract paying for?

General Services Administration awarded $10.2 million to TMCI THE MCVEY COMPANY, INC.. DEFENSE HEALTH AGENCY'S PROACTIVE DATA QUALITY RECONCILIATION AND HELPDESK SUPPORT SERVICES.

Who is the contractor on this award?

The obligated recipient is TMCI THE MCVEY COMPANY, INC..

Which agency awarded this contract?

Awarding agency: General Services Administration (Federal Acquisition Service).

What is the total obligated amount?

The obligated amount is $10.2 million.

What is the period of performance?

Start: 2024-12-13. End: 2026-01-26.

What is the track record of TMCI The McVey Company, Inc. in performing similar IT support and data quality services for federal agencies?

Assessing TMCI The McVey Company, Inc.'s track record requires a deeper dive into their contract history beyond this single award. Publicly available data, such as the Federal Procurement Data System (FPDS), would reveal past performance on similar contracts, including their size, duration, and agency. Key indicators to examine would be any past performance evaluations, instances of contract modifications, terminations, or disputes. A strong track record would demonstrate consistent delivery of quality services, adherence to schedules and budgets, and positive feedback from previous government clients. Without this detailed history, it's difficult to definitively assess their capability for this specific DHA requirement.

How does the awarded value of $10.2 million compare to similar data quality and helpdesk support contracts for the Defense Health Agency or other large federal health organizations?

The $10.2 million value for approximately two years of service (409 days duration) for data quality and helpdesk support is a moderate-sized contract within the federal IT services landscape. To benchmark effectively, one would compare it against other contracts awarded by the DHA, Military Health System, or even civilian agencies like HHS for similar IT support functions. Factors like the number of users supported, the complexity of the systems, and the specific service level agreements (SLAs) are crucial. For instance, a contract supporting hundreds of thousands of users with complex clinical systems would naturally be higher than one supporting a smaller, more administrative user base. This contract's value suggests a focused scope, likely targeting specific data integrity initiatives and a defined helpdesk user group within the DHA.

What are the primary risks associated with this contract, and what mitigation strategies are in place?

Primary risks include potential underperformance by the contractor (TMCI), leading to data inaccuracies or inadequate helpdesk support, which could disrupt DHA operations. Another risk is the potential for cost growth if the firm fixed-price contract has poorly defined scope or if unforeseen technical challenges arise, although the contractor bears the primary risk here. A key mitigation strategy is the firm fixed-price contract type itself, which incentivizes contractor efficiency. Additionally, the presence of a Contracting Officer's Representative (COR) is crucial for monitoring performance against the contract's Statement of Work (SOW) and Service Level Agreements (SLAs). Regular performance reviews and clear communication channels are vital for early identification and resolution of issues.

How effective is the custom computer programming services category (NAICS 541511) in meeting the DHA's evolving data management and IT support needs?

The Custom Computer Programming Services category (NAICS 541511) is generally effective for meeting evolving IT needs because it encompasses a broad range of specialized software development, integration, and IT support services. For the DHA, this category allows for tailored solutions to address specific challenges in data reconciliation and helpdesk operations, which are often unique within a large military healthcare system. The flexibility of this NAICS code enables the government to procure services for everything from developing new data validation algorithms to implementing improved ticketing systems. However, effectiveness hinges on precise SOWs that clearly articulate the DHA's requirements and the contractor's ability to deliver innovative and robust solutions within this framework.

What has been the historical spending trend for similar data quality and helpdesk support services within the Defense Health Agency over the past five years?

Analyzing historical spending trends for similar services within the DHA requires access to comprehensive federal procurement data. Generally, spending on IT support, data management, and helpdesk services within large federal health organizations like the DHA has been on an upward trajectory, driven by increasing data volumes, cybersecurity demands, and the need for modernized healthcare IT systems. The shift towards digital health records and data analytics further fuels this spending. While the specific amount spent on 'proactive data quality reconciliation and helpdesk support' is granular, the overall trend for IT services supporting healthcare operations within the DoD has likely seen consistent or increasing investment to maintain system integrity and operational efficiency.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Custom Computer Programming Services

Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › IT AND TELECOM - DATA CENTER

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Solicitation ID: 47QFCA25Q0001

Offers Received: 1

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 7927 JONES BRANCH DR, MC LEAN, VA, 22102

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Small Business, Special Designations, Subchapter S Corporation, U.S.-Owned Business, Woman Owned Business, Women Owned Small Business

Financial Breakdown

Contract Ceiling: $11,342,490

Exercised Options: $10,208,241

Current Obligation: $10,198,557

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Parent Contract

Parent Award PIID: 47QTCA19D0006

IDV Type: FSS

Timeline