DoD's $12.2M Office Admin Services Contract with SERCO Management Services Inc. Awarded via Full and Open Competition

Contract Overview

Contract Amount: $12,257,607 ($12.3M)

Contractor: Serco Management Services Inc

Awarding Agency: Department of Defense

Start Date: 2006-08-15

End Date: 2011-10-31

Contract Duration: 1,903 days

Daily Burn Rate: $6.4K/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 1

Pricing Type: FIRM FIXED PRICE

Sector: Other

Official Description: POSTAL IAW PWS 4.7

Plain-Language Summary

Department of Defense obligated $12.3 million to SERCO MANAGEMENT SERVICES INC for work described as: POSTAL IAW PWS 4.7 Key points: 1. Contract value of $12.2M over 5 years. 2. SERCO MANAGEMENT SERVICES INC is the sole awardee. 3. Risk appears moderate given the service type and contract duration. 4. Spending falls within the Office Administrative Services sector.

Value Assessment

Rating: good

The contract value of $12.2M over approximately 5 years suggests a reasonable annual spend for administrative services. Benchmarking against similar contracts would provide a more precise assessment of pricing effectiveness.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded through full and open competition, indicating a robust price discovery process. This method generally leads to more competitive pricing for the government.

Taxpayer Impact: Full and open competition likely resulted in a fair market price, maximizing taxpayer value for the administrative services procured.

Public Impact

Ensures essential administrative support for Department of the Army operations. Supports federal workforce productivity through outsourced administrative functions. Contract performance impacts daily operational efficiency within the agency.

Waste & Efficiency Indicators

Waste Risk Score: 64 / 10

Warning Flags

  • Contract duration of 5 years may lead to vendor lock-in.
  • Lack of specific performance metrics makes value assessment difficult.

Positive Signals

  • Awarded via full and open competition.
  • Clear PWS requirements (IAW PWS 4.7).

Sector Analysis

This contract falls under Office Administrative Services, a broad category supporting various government functions. Benchmarks for this sector vary widely based on specific services and agency needs.

Small Business Impact

The data does not indicate any specific provisions or set-asides for small businesses in this contract award.

Oversight & Accountability

Standard contract oversight by the Department of the Army would apply. The contract's duration necessitates ongoing monitoring to ensure continued value and performance.

Related Government Programs

  • Office Administrative Services
  • Department of Defense Contracting
  • Department of the Army Programs

Risk Flags

  • Potential for scope creep over the 5-year term.
  • Dependence on a single contractor for essential administrative functions.
  • Risk of service quality degradation if not actively managed.
  • Limited transparency on specific performance metrics.

Tags

office-administrative-services, department-of-defense, dca, 10m-plus

Frequently Asked Questions

What is this federal contract paying for?

Department of Defense awarded $12.3 million to SERCO MANAGEMENT SERVICES INC. POSTAL IAW PWS 4.7

Who is the contractor on this award?

The obligated recipient is SERCO MANAGEMENT SERVICES INC.

Which agency awarded this contract?

Awarding agency: Department of Defense (Department of the Army).

What is the total obligated amount?

The obligated amount is $12.3 million.

What is the period of performance?

Start: 2006-08-15. End: 2011-10-31.

What specific administrative services are included in PWS 4.7, and how do they align with agency needs?

PWS 4.7 likely details the scope of office administrative services, such as clerical support, record management, and scheduling. Alignment with agency needs is crucial for ensuring the contract effectively supports operational requirements without over or under-servicing.

How was the benchmark pricing established for this full and open competition?

For a full and open competition, benchmark pricing is typically established through market research, analyzing historical contract data, and soliciting proposals from multiple vendors. The government aims to secure the best value by comparing bids against these benchmarks and each other.

What mechanisms are in place to ensure the quality and effectiveness of SERCO's administrative services over the contract's 5-year term?

Quality assurance surveillance plans (QASPs) and regular performance reviews are standard mechanisms. The contracting officer's representative (COR) would monitor performance against PWS requirements, addressing any deficiencies promptly to ensure service effectiveness.

Industry Classification

NAICS: Administrative and Support and Waste Management and Remediation ServicesOffice Administrative ServicesOffice Administrative Services

Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT)PROFESSIONAL SERVICES

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: NEGOTIATED PROPOSAL/QUOTE

Solicitation ID: W91QVN06R0111

Offers Received: 1

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 2650 PARK TOWER STE 800, VIENNA, VA, 22180

Business Categories: Category Business, Not Designated a Small Business, Special Designations, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $36,537,355

Exercised Options: $17,623,023

Current Obligation: $12,257,607

Contract Characteristics

Cost or Pricing Data: NO

Timeline

Start Date: 2006-08-15

Current End Date: 2011-10-31

Potential End Date: 2011-10-31 00:00:00

Last Modified: 2015-11-18

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