Arlington Cemetery Visitor Ops contract awarded to Quality Innovation, Inc. for $6.77M
Contract Overview
Contract Amount: $6,767,817 ($6.8M)
Contractor: Quality Innovation, Inc
Awarding Agency: Department of Defense
Start Date: 2025-02-28
End Date: 2026-06-01
Contract Duration: 458 days
Daily Burn Rate: $14.8K/day
Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Number of Offers Received: 3
Pricing Type: FIRM FIXED PRICE
Sector: Other
Official Description: RECOMPETE: ARLINGTON NATIONAL CEMETERY- VISITOR OPERATIONS OFFICE OF ARMY NATIONAL CEMETERIES (OANC). NON- PERSONAL SERVICES UNDER THE HUMAN RESOURCES (HR) SOLUTIONS RECRUITING, MANAGEMENT, AND ADMINISTRATIVE SERVICES (R-MAS)(IDIQ).
Place of Performance
Location: AUSTIN, WILLIAMSON County, TEXAS, 78717
State: Texas Government Spending
Plain-Language Summary
Department of Defense obligated $6.8 million to QUALITY INNOVATION, INC for work described as: RECOMPETE: ARLINGTON NATIONAL CEMETERY- VISITOR OPERATIONS OFFICE OF ARMY NATIONAL CEMETERIES (OANC). NON- PERSONAL SERVICES UNDER THE HUMAN RESOURCES (HR) SOLUTIONS RECRUITING, MANAGEMENT, AND ADMINISTRATIVE SERVICES (R-MAS)(IDIQ). Key points: 1. Contract is a recompete for visitor operations at Arlington National Cemetery. 2. Services fall under HR Solutions Recruiting, Management, and Administrative Services (R-MAS) IDIQ. 3. Quality Innovation, Inc. is the incumbent contractor. 4. The contract is for non-personal services. 5. The contract is Firm Fixed Price.
Value Assessment
Rating: fair
The contract value of $6.77M over 16 months appears reasonable for HR consulting services. Benchmarking against similar HR support contracts for large federal facilities would provide a clearer picture of value.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded under Full and Open Competition after Exclusion of Sources, indicating a competitive process. The specific exclusion of sources needs further review to understand its impact on price discovery.
Taxpayer Impact: Taxpayer funds are being used for visitor operations support at a significant national landmark, ensuring efficient service delivery.
Public Impact
Ensures continued visitor services at Arlington National Cemetery. Supports the Office of Army National Cemeteries' mission. Provides HR consulting and administrative support. Potential for improved visitor experience through HR solutions.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Limited details on specific HR services provided.
- Need to confirm if 'Exclusion of Sources' impacted competition.
- Incumbent contractor may have an advantage.
Positive Signals
- Competitive award process.
- Firm Fixed Price contract type.
- Supports a high-profile national site.
Sector Analysis
This contract falls under Human Resources Consulting Services (NAICS 541612). Spending in this sector is generally driven by agency needs for specialized HR support, talent acquisition, and administrative efficiency.
Small Business Impact
The data indicates this contract was not set aside for small businesses (sb: false). Further analysis would be needed to determine if small businesses had an opportunity to participate in the competition.
Oversight & Accountability
The contract is a delivery order under an IDIQ, suggesting it has undergone initial oversight. Ongoing oversight will be crucial to ensure Quality Innovation, Inc. meets performance requirements and delivers value.
Related Government Programs
- Human Resources Consulting Services
- Department of Defense Contracting
- Department of the Army Programs
Risk Flags
- Potential for limited competition due to source exclusion.
- Incumbent advantage in recompete.
- Lack of detailed service breakdown.
- Need for performance benchmarking.
Tags
human-resources-consulting-services, department-of-defense, tx, delivery-order, 1m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Defense awarded $6.8 million to QUALITY INNOVATION, INC. RECOMPETE: ARLINGTON NATIONAL CEMETERY- VISITOR OPERATIONS OFFICE OF ARMY NATIONAL CEMETERIES (OANC). NON- PERSONAL SERVICES UNDER THE HUMAN RESOURCES (HR) SOLUTIONS RECRUITING, MANAGEMENT, AND ADMINISTRATIVE SERVICES (R-MAS)(IDIQ).
Who is the contractor on this award?
The obligated recipient is QUALITY INNOVATION, INC.
Which agency awarded this contract?
Awarding agency: Department of Defense (Department of the Army).
What is the total obligated amount?
The obligated amount is $6.8 million.
What is the period of performance?
Start: 2025-02-28. End: 2026-06-01.
What specific HR services are included in this contract and how do they directly benefit cemetery operations and visitor experience?
The contract specifies Human Resources Consulting Services under the R-MAS IDIQ. While the exact services aren't detailed, they likely encompass recruitment, personnel management, and administrative support crucial for managing cemetery staff and operations. These services indirectly benefit visitors by ensuring efficient cemetery management and staff availability.
What was the rationale for excluding specific sources during the 'Full and Open Competition after Exclusion of Sources' award?
The rationale for excluding sources typically relates to specific technical requirements, past performance, or unique capabilities needed for the contract. Understanding this exclusion is key to assessing if the competition was truly as open as possible and if it potentially limited price competition or innovation.
How does the performance of Quality Innovation, Inc. on this recompete compare to their previous contract performance?
Assessing the incumbent's past performance is critical for a recompete. A review of performance metrics, user feedback, and any contract modifications or disputes from the previous period would indicate whether Quality Innovation, Inc. has consistently met or exceeded expectations, justifying their continued selection.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Management, Scientific, and Technical Consulting Services › Human Resources Consulting Services
Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › PROFESSIONAL SERVICES
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Offers Received: 3
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Address: 15808 RANCH ROAD 620 N STE 205, AUSTIN, TX, 78717
Business Categories: Category Business, Corporate Entity Not Tax Exempt, Service Disabled Veteran Owned Business, Small Business, Special Designations, U.S.-Owned Business, Veteran Owned Business
Financial Breakdown
Contract Ceiling: $6,767,817
Exercised Options: $6,767,817
Current Obligation: $6,767,817
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED
Cost or Pricing Data: NO
Parent Contract
Parent Award PIID: W15QKN18D0125
IDV Type: IDC
Timeline
Start Date: 2025-02-28
Current End Date: 2026-06-01
Potential End Date: 2026-06-01 12:06:00
Last Modified: 2025-12-12
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