DoD Awards $35.6M for HR Consulting Services to Quality Innovation, Inc. Under Army IDIQ
Contract Overview
Contract Amount: $35,659,904 ($35.7M)
Contractor: Quality Innovation, Inc
Awarding Agency: Department of Defense
Start Date: 2019-07-12
End Date: 2023-06-28
Contract Duration: 1,447 days
Daily Burn Rate: $24.6K/day
Competition Type: FULL AND OPEN COMPETITION
Number of Offers Received: 7
Pricing Type: FIRM FIXED PRICE
Sector: Other
Official Description: NEW TASK ORDER AWARD FOR PERSONNEL SERVICES DELIVERY REDESIGN UNDER HUMAN RESOURCE SOLUTIONS IDIQ
Place of Performance
Location: AUSTIN, WILLIAMSON County, TEXAS, 78717
State: Texas Government Spending
Plain-Language Summary
Department of Defense obligated $35.7 million to QUALITY INNOVATION, INC for work described as: NEW TASK ORDER AWARD FOR PERSONNEL SERVICES DELIVERY REDESIGN UNDER HUMAN RESOURCE SOLUTIONS IDIQ Key points: 1. Significant contract value for HR consulting services. 2. Awarded under a full and open competition, indicating market availability. 3. Potential for ongoing personnel services delivery redesign. 4. Focus on human resources consulting services within the Department of the Army.
Value Assessment
Rating: good
The contract value of $35.6M for a 4-year period suggests a reasonable price for comprehensive HR consulting. Benchmarking against similar large-scale HR transformation projects would provide further context.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded under full and open competition, suggesting that multiple vendors had the opportunity to bid. This method generally promotes competitive pricing and ensures the government receives best value.
Taxpayer Impact: The competitive nature of the award is expected to yield a fair price, maximizing taxpayer value for the critical HR services procured.
Public Impact
Impacts personnel services delivery across the Department of the Army. Aims to redesign and improve human resource functions. Potential for modernization of HR processes and employee support.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Contract duration of nearly 4 years.
- No small business participation noted.
Positive Signals
- Awarded under full and open competition.
- Clear service requirement for HR consulting.
Sector Analysis
This contract falls within the professional services sector, specifically human resources consulting. Spending in this area often supports organizational efficiency and workforce management, with benchmarks varying widely based on scope and duration.
Small Business Impact
The data indicates that this contract was not awarded to a small business. Further analysis would be needed to determine if small business participation was sought or if opportunities were missed.
Oversight & Accountability
The award is a delivery order under an existing IDIQ, suggesting a structured procurement process. Oversight would focus on performance against contract requirements and adherence to the firm-fixed-price terms.
Related Government Programs
- Human Resources Consulting Services
- Department of Defense Contracting
- Department of the Army Programs
Risk Flags
- No small business participation.
- Long contract duration.
- Potential for change management challenges.
- Reliance on a single vendor for a critical function.
Tags
human-resources-consulting-services, department-of-defense, tx, delivery-order, 10m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Defense awarded $35.7 million to QUALITY INNOVATION, INC. NEW TASK ORDER AWARD FOR PERSONNEL SERVICES DELIVERY REDESIGN UNDER HUMAN RESOURCE SOLUTIONS IDIQ
Who is the contractor on this award?
The obligated recipient is QUALITY INNOVATION, INC.
Which agency awarded this contract?
Awarding agency: Department of Defense (Department of the Army).
What is the total obligated amount?
The obligated amount is $35.7 million.
What is the period of performance?
Start: 2019-07-12. End: 2023-06-28.
What specific HR processes are being redesigned, and what are the expected efficiency gains?
The task order focuses on 'Personnel Services Delivery Redesign.' While specific processes are not detailed, the goal is likely to streamline HR operations, improve employee experience, and potentially reduce administrative overhead. Expected gains could include faster processing times for HR requests, better data management, and enhanced employee self-service capabilities, ultimately leading to a more efficient and effective HR function.
What are the risks associated with a long-term HR redesign project, and how are they mitigated?
Risks include scope creep, resistance to change from employees and leadership, and potential for the redesigned processes to become outdated. Mitigation strategies typically involve strong project management, clear communication plans, stakeholder engagement, phased implementation, and regular performance reviews to ensure alignment with evolving needs and technological advancements.
How does this contract contribute to the Army's overall human capital strategy and effectiveness?
This contract directly supports the Army's human capital strategy by modernizing critical HR functions. Effective personnel services delivery is essential for recruitment, retention, and overall workforce readiness. By redesigning these services, the Army aims to improve employee satisfaction, streamline administrative burdens, and ensure its personnel are managed efficiently, thereby enhancing overall operational effectiveness.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Management, Scientific, and Technical Consulting Services › Human Resources Consulting Services
Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › PROFESSIONAL SERVICES
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Offers Received: 7
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Address: 15808 RANCH ROAD 620 N STE 205, AUSTIN, TX, 78717
Business Categories: Category Business, Corporate Entity Not Tax Exempt, HUBZone Firm, Service Disabled Veteran Owned Business, Small Business, Special Designations, U.S.-Owned Business, Veteran Owned Business
Financial Breakdown
Contract Ceiling: $35,659,904
Exercised Options: $35,659,904
Current Obligation: $35,659,904
Actual Outlays: $1,870,071
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED
Cost or Pricing Data: NO
Parent Contract
Parent Award PIID: W15QKN19D0052
IDV Type: IDC
Timeline
Start Date: 2019-07-12
Current End Date: 2023-06-28
Potential End Date: 2023-06-28 12:06:00
Last Modified: 2023-09-29
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