Treasury's IRS Spends $15.5M on Nationwide Desktop Support via Competitive Delivery Order
Contract Overview
Contract Amount: $15,547,455 ($15.5M)
Contractor: Abbtech Professional Resources, Inc.
Awarding Agency: Department of the Treasury
Start Date: 2007-09-28
End Date: 2012-09-27
Contract Duration: 1,826 days
Daily Burn Rate: $8.5K/day
Competition Type: COMPETITIVE DELIVERY ORDER
Number of Offers Received: 2
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: NATIONWIDE DESKTOP SUPPORT
Place of Performance
Location: DALLAS, DALLAS County, TEXAS, 75244
State: Texas Government Spending
Plain-Language Summary
Department of the Treasury obligated $15.5 million to ABBTECH PROFESSIONAL RESOURCES, INC. for work described as: NATIONWIDE DESKTOP SUPPORT Key points: 1. Significant contract value of $15.5M over 5 years. 2. Competition was present, indicated by 'COMPETITIVE DELIVERY ORDER'. 3. Risk is moderate due to long duration and fixed price, but potential for cost overruns exists. 4. Sector is IT services, specifically desktop support.
Value Assessment
Rating: good
The $15.5M total award over five years averages $3.1M annually. Without specific per-unit data, it's difficult to benchmark precisely, but this appears reasonable for nationwide IT support services.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded as a 'COMPETITIVE DELIVERY ORDER', suggesting a competitive bidding process. This method generally promotes price discovery and ensures fair market value.
Taxpayer Impact: The competitive nature of the award suggests taxpayers likely received a fair price for the desktop support services.
Public Impact
Ensures essential IT infrastructure support for IRS operations nationwide. Supports federal agency's ability to maintain taxpayer services. Contract duration of 5 years provides stability for service delivery.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Long contract duration could lead to price inflexibility.
- Fixed price contract may not account for unforeseen technological changes.
- Lack of specific performance metrics makes quality assessment difficult.
Positive Signals
- Competitive award process.
- Clear service description for nationwide desktop support.
- Established vendor with prior contract experience.
Sector Analysis
This contract falls within the IT services sector, specifically focusing on end-user support. Spending benchmarks for similar nationwide desktop support contracts vary widely based on scope and user base.
Small Business Impact
The data indicates this was not awarded to small businesses (ss: false, sb: false). Further analysis would be needed to determine if small business participation was sought or achieved through subcontracting.
Oversight & Accountability
The contract was awarded by the Department of the Treasury's Internal Revenue Service. Oversight would typically involve contract officers and program managers ensuring service delivery and adherence to terms.
Related Government Programs
- Electronic Computer Manufacturing
- Department of the Treasury Contracting
- Internal Revenue Service Programs
Risk Flags
- Potential for scope creep without clear initial definition.
- Risk of vendor lock-in due to long contract duration.
- Fixed-price contract may not incentivize innovation or efficiency gains.
- Lack of explicit small business participation.
Tags
electronic-computer-manufacturing, department-of-the-treasury, tx, delivery-order, 10m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of the Treasury awarded $15.5 million to ABBTECH PROFESSIONAL RESOURCES, INC.. NATIONWIDE DESKTOP SUPPORT
Who is the contractor on this award?
The obligated recipient is ABBTECH PROFESSIONAL RESOURCES, INC..
Which agency awarded this contract?
Awarding agency: Department of the Treasury (Internal Revenue Service).
What is the total obligated amount?
The obligated amount is $15.5 million.
What is the period of performance?
Start: 2007-09-28. End: 2012-09-27.
What was the specific scope of 'Nationwide Desktop Support' and did it evolve over the contract period?
The scope likely encompassed hardware and software support, troubleshooting, and maintenance for IRS employees across all locations. Without detailed statements of work, it's hard to gauge evolution. Changes could impact cost-effectiveness if not managed through contract modifications.
How did the fixed-price contract structure impact the vendor's ability to adapt to new technologies or changing user needs?
A firm fixed-price contract incentivizes the vendor to control costs but can limit flexibility. If new technologies emerged or user needs shifted significantly, the vendor might resist incorporating them without additional funding, potentially impacting service quality or efficiency.
Were there defined performance metrics (SLAs) tied to this contract, and how were they measured?
The provided data does not specify Service Level Agreements (SLAs) or performance metrics. Effective oversight requires clear, measurable performance standards to ensure the vendor meets expectations and delivers value for taxpayer money.
Industry Classification
NAICS: Manufacturing › Computer and Peripheral Equipment Manufacturing › Electronic Computer Manufacturing
Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › ADP AND TELECOMMUNICATIONS
Competition & Pricing
Extent Competed: COMPETITIVE DELIVERY ORDER
Solicitation Procedures: NEGOTIATED PROPOSAL/QUOTE
Offers Received: 2
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Address: NO DATA FROM D AND B, NO DATA FROM D AND B
Business Categories: Category Business, Small Business, Woman Owned Business
Financial Breakdown
Contract Ceiling: $18,210,636
Exercised Options: $15,547,455
Current Obligation: $15,547,455
Contract Characteristics
Commercial Item: COMMERCIAL ITEM PROCEDURES NOT USED
Parent Contract
Parent Award PIID: GS35F0080K
IDV Type: FSS
Timeline
Start Date: 2007-09-28
Current End Date: 2012-09-27
Potential End Date: 2012-09-27 00:00:00
Last Modified: 2023-06-13
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