State Dept. Awards $38.8M for Consular Support Services to CGI Federal Inc

Contract Overview

Contract Amount: $38,798,966 ($38.8M)

Contractor: CGI Federal Inc.

Awarding Agency: Department of State

Start Date: 2014-05-22

End Date: 2019-05-21

Contract Duration: 1,825 days

Daily Burn Rate: $21.3K/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 2

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: IGF::OT::IGF THIS TASK ORDER PROVIDES SUPPORT SERVICES FOR CONSULAR OPERATIONS IN CUBA, HAITI, VENEZUELA, AND THE DOMINICAN REPUBLIC UNDER THE GLOBAL SUPPORT STRATEGY FOR VISA SERVICES PROGRAM.

Place of Performance

Location: FAIRFAX, FAIRFAX County, VIRGINIA, 22033

State: Virginia Government Spending

Plain-Language Summary

Department of State obligated $38.8 million to CGI FEDERAL INC. for work described as: IGF::OT::IGF THIS TASK ORDER PROVIDES SUPPORT SERVICES FOR CONSULAR OPERATIONS IN CUBA, HAITI, VENEZUELA, AND THE DOMINICAN REPUBLIC UNDER THE GLOBAL SUPPORT STRATEGY FOR VISA SERVICES PROGRAM. Key points: 1. Contract supports critical consular operations in four Latin American countries. 2. CGI Federal Inc. is a major IT services provider. 3. Risk is moderate due to the long duration and fixed-price nature. 4. IT services sector is highly competitive, but specific support needs may limit options.

Value Assessment

Rating: good

The contract's fixed-price structure provides cost certainty. Benchmarking against similar IT support services contracts is difficult without more granular data on service scope.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under full and open competition, suggesting a competitive bidding process. This method generally leads to better price discovery and value for the government.

Taxpayer Impact: Taxpayer funds are used efficiently through a competitive award for essential government services.

Public Impact

Ensures smooth operation of visa services, impacting international travel and diplomacy. Supports U.S. diplomatic missions in politically sensitive regions. Provides essential IT infrastructure and support for consular staff.

Waste & Efficiency Indicators

Waste Risk Score: 75 / 10

Warning Flags

  • Potential for scope creep over the 5-year period.
  • Dependence on a single contractor for critical operations.

Positive Signals

  • Clear statement of work for support services.
  • Fixed-price contract limits cost overruns.
  • Awarded through full and open competition.

Sector Analysis

This contract falls within the IT services sector, specifically computer facilities management. Spending in this sector is substantial, and competition is generally robust, though specialized support can command premium pricing.

Small Business Impact

The contract was awarded to CGI Federal Inc., a large business. There is no indication of small business subcontracting in the provided data.

Oversight & Accountability

The Department of State is responsible for oversight. The fixed-price nature and clear deliverables should facilitate accountability.

Related Government Programs

  • Computer Facilities Management Services
  • Department of State Contracting
  • Department of State Programs

Risk Flags

  • Long contract duration (5 years) increases risk of obsolescence or changing needs.
  • Potential for vendor lock-in if transition is complex.
  • Reliance on contractor for critical, sensitive operations.
  • Geographic scope includes potentially unstable regions.

Tags

computer-facilities-management-services, department-of-state, va, delivery-order, 10m-plus

Frequently Asked Questions

What is this federal contract paying for?

Department of State awarded $38.8 million to CGI FEDERAL INC.. IGF::OT::IGF THIS TASK ORDER PROVIDES SUPPORT SERVICES FOR CONSULAR OPERATIONS IN CUBA, HAITI, VENEZUELA, AND THE DOMINICAN REPUBLIC UNDER THE GLOBAL SUPPORT STRATEGY FOR VISA SERVICES PROGRAM.

Who is the contractor on this award?

The obligated recipient is CGI FEDERAL INC..

Which agency awarded this contract?

Awarding agency: Department of State (Department of State).

What is the total obligated amount?

The obligated amount is $38.8 million.

What is the period of performance?

Start: 2014-05-22. End: 2019-05-21.

What is the specific breakdown of services provided under this task order, and how do they align with standard IT support benchmarks?

The task order provides support services for consular operations, including IT support for visa services. A detailed breakdown of specific services is needed to compare against industry benchmarks for computer facilities management. Without this, assessing the precise value for money is challenging, though the fixed-price nature offers some cost control.

What are the key performance indicators (KPIs) for this contract, and how is contractor performance monitored?

The provided data does not specify the key performance indicators (KPIs) or the detailed monitoring mechanisms for contractor performance. Effective oversight would require clearly defined metrics for service delivery, response times, and system availability to ensure the contractor meets the Department of State's operational needs.

How does the pricing of this contract compare to similar IT support contracts awarded by the Department of State or other agencies?

Direct comparison is difficult without granular data on service scope and specific deliverables. However, the $38.8 million award over five years suggests an average annual cost of approximately $7.76 million. This figure needs to be evaluated against the complexity and criticality of the supported consular operations.

Industry Classification

NAICS: Professional, Scientific, and Technical ServicesComputer Systems Design and Related ServicesComputer Facilities Management Services

Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT)PROFESSIONAL SERVICES

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Offers Received: 2

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Parent Company: CGI Inc (UEI: 248513116)

Address: 12601 FAIR LAKES CIR, FAIRFAX, VA, 22033

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Not Designated a Small Business, Special Designations, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $42,992,001

Exercised Options: $42,560,801

Current Obligation: $38,798,966

Contract Characteristics

Commercial Item: COMMERCIAL ITEM PROCEDURES NOT USED

Cost or Pricing Data: NO

Parent Contract

Parent Award PIID: SAQMMA10D0018

IDV Type: IDC

Timeline

Start Date: 2014-05-22

Current End Date: 2019-05-21

Potential End Date: 2019-05-21 00:00:00

Last Modified: 2021-05-06

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