National Gallery of Art awards $8.75M Oracle support contract to IntelliPoint Consulting, Inc

Contract Overview

Contract Amount: $8,750,375 ($8.8M)

Contractor: Intellipoint Consulting, Inc.

Awarding Agency: National Gallery of Art

Start Date: 2017-10-01

End Date: 2026-09-30

Contract Duration: 3,286 days

Daily Burn Rate: $2.7K/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 4

Pricing Type: LABOR HOURS

Sector: Other

Official Description: IGF::OT::IGF: ORACLE SUPPORT SERVICES

Place of Performance

Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20565

State: District of Columbia Government Spending

Plain-Language Summary

National Gallery of Art obligated $8.8 million to INTELLIPOINT CONSULTING, INC. for work described as: IGF::OT::IGF: ORACLE SUPPORT SERVICES Key points: 1. Contract awarded through full and open competition, suggesting a competitive bidding process. 2. The contract duration is over 8 years, indicating a long-term need for these services. 3. The contract type is a Definitive Contract, typically used for services or supplies over a period of time. 4. The primary service category is Other Management Consulting Services. 5. The contract was awarded to a single vendor, IntelliPoint Consulting, Inc. 6. The contract is labor hour based, which can be flexible but requires careful monitoring of hours worked.

Value Assessment

Rating: fair

Benchmarking the value of this contract is challenging without more specific details on the services provided and the labor rates. The total award amount of $8.75 million over nearly 9 years suggests an average annual spend of approximately $1 million. This figure needs to be compared against the complexity and criticality of Oracle support services for an institution like the National Gallery of Art. Without data on comparable contracts for similar institutions or specific service deliverables, it's difficult to definitively assess if this represents excellent value for money. The labor hour pricing model also introduces variability that requires diligent oversight to ensure cost-effectiveness.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

This contract was awarded under full and open competition, indicating that all responsible sources were permitted to submit a bid. The presence of '4' bids (no) suggests a moderate level of competition for this specific contract. While four bidders is not a large number, it does provide some basis for price discovery and vendor selection. The extent to which this competition effectively drove down prices or ensured the best value is not explicitly detailed but the process itself is a positive indicator.

Taxpayer Impact: A competitive bidding process generally benefits taxpayers by encouraging vendors to offer competitive pricing and better service to win the contract, potentially leading to cost savings or improved service delivery.

Public Impact

The National Gallery of Art benefits directly from this contract through the provision of essential Oracle support services. These services are critical for the operational efficiency and data management of the institution. The contract's impact is primarily within the District of Columbia, where the National Gallery of Art is located. The contract supports specialized IT consulting roles, potentially impacting the workforce in the IT services sector.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Potential for cost overruns if labor hours are not closely managed and justified.
Dependence on a single contractor for critical Oracle support over an extended period.
Lack of detailed performance metrics in the provided data makes it difficult to assess service quality.

Positive Signals

Awarded through full and open competition, indicating a fair and transparent procurement process.
The contract duration suggests a stable and predictable need for these services.
The vendor, IntelliPoint Consulting, Inc., has secured this contract, implying they meet the necessary qualifications.

Sector Analysis

The IT consulting and support services sector is a significant part of the federal contracting landscape. This contract falls under management consulting services, specifically focusing on Oracle systems. The market for specialized IT support, including database management and enterprise resource planning (ERP) systems like Oracle, is robust. Federal agencies often rely on external contractors for such specialized expertise due to the rapidly evolving nature of technology and the need for specific skill sets. Comparable spending benchmarks would typically involve analyzing IT support contracts for other large cultural or governmental institutions.

Small Business Impact

The provided data indicates that this contract was not set aside for small businesses (ss: false, sb: false). Therefore, there are no direct subcontracting implications for small businesses stemming from a small business set-aside. The primary focus of this contract appears to be on larger, established IT consulting firms capable of providing comprehensive Oracle support.

Oversight & Accountability

Oversight for this contract would typically be managed by the National Gallery of Art's contracting officers and program managers. They are responsible for monitoring performance, approving invoices, and ensuring compliance with contract terms. Transparency is facilitated through contract award databases like FPDS. Specific Inspector General (IG) jurisdiction would depend on the agency's IG office and whether Oracle support services fall under their audit purview. Regular performance reviews and financial audits are standard oversight mechanisms.

Related Government Programs

IT Support Services
Management and Financial Consulting, Acquisition and Commercialization Services
Oracle Software Support
Cloud Computing Services
Database Management Services

Risk Flags

Long contract duration may not adapt to technological changes.
Potential for vendor lock-in over the extended term.
Labor hour contract type requires diligent oversight to control costs.

Frequently Asked Questions

What is this federal contract paying for?

National Gallery of Art awarded $8.8 million to INTELLIPOINT CONSULTING, INC.. IGF::OT::IGF: ORACLE SUPPORT SERVICES

Who is the contractor on this award?

The obligated recipient is INTELLIPOINT CONSULTING, INC..

Which agency awarded this contract?

Awarding agency: National Gallery of Art (National Gallery of Art).

What is the total obligated amount?

The obligated amount is $8.8 million.

What is the period of performance?

Start: 2017-10-01. End: 2026-09-30.

What is the specific nature of the Oracle support services being provided under this contract?

The provided data classifies the contract under 'Other Management Consulting Services' (nd: 541618) and indicates it's for 'ORACLE SUPPORT SERVICES' (d: IGF::OT::IGF: ORACLE SUPPORT SERVICES). However, the exact deliverables are not detailed. Typically, Oracle support services can encompass a wide range of activities, including system maintenance, software updates and patching, performance tuning, troubleshooting, user support, database administration, and potentially customization or integration with other systems. For the National Gallery of Art, these services are likely crucial for maintaining the integrity and functionality of their Oracle-based enterprise resource planning (ERP) or other critical business systems that manage financial, operational, or collection data.

How does the awarded amount of $8.75 million compare to similar Oracle support contracts for cultural institutions?

Direct comparison of the $8.75 million award to similar contracts for cultural institutions is difficult without access to a comprehensive database of such agreements, including detailed scopes of work and contract durations. However, the average annual spend of approximately $1 million ($8.75M / ~8.6 years) for Oracle support for a major institution like the National Gallery of Art is within a plausible range. Larger federal agencies or complex organizations might spend significantly more on comprehensive Oracle support, including licensing, maintenance, and specialized consulting. Smaller or less technologically dependent institutions would likely spend less. The value is highly dependent on the specific modules of Oracle being supported and the criticality of those systems to the institution's operations.

What are the key performance indicators (KPIs) used to evaluate IntelliPoint Consulting, Inc.'s performance?

The provided contract data does not specify the Key Performance Indicators (KPIs) used to evaluate IntelliPoint Consulting, Inc.'s performance. In a typical IT support contract of this nature, KPIs often include metrics such as response time to support requests, resolution time for issues, system uptime percentages, adherence to service level agreements (SLAs), and user satisfaction ratings. The National Gallery of Art's contracting officers and program managers would be responsible for establishing and monitoring these KPIs throughout the contract's duration to ensure the quality and effectiveness of the Oracle support services being delivered.

What is the historical spending pattern for Oracle support services at the National Gallery of Art?

The provided data only details one contract for Oracle Support Services awarded in 2017 with an end date in 2026. To understand the historical spending pattern, one would need to analyze prior contracts awarded by the National Gallery of Art for similar Oracle support or IT consulting services. This would involve searching contract databases for awards made before October 2017. Analyzing these past expenditures would reveal trends in spending, identify previous vendors, and indicate whether the current contract represents an increase, decrease, or consistent level of investment in Oracle support over time.

What is IntelliPoint Consulting, Inc.'s track record with federal contracts, particularly for Oracle support?

IntelliPoint Consulting, Inc. has been awarded this $8.75 million Definitive Contract by the National Gallery of Art for Oracle Support Services. To assess their track record, a broader search of federal procurement databases (like FPDS or SAM.gov) would be necessary to identify all contracts awarded to this company across various agencies and for different types of services. This would reveal the company's experience, past performance ratings (if available), the types of clients they serve, and their success rate in winning and completing federal contracts. Specifically looking for prior Oracle support contracts would provide direct insight into their specialized expertise in this area.

What are the potential risks associated with a long-term (over 8 years) contract for IT support services?

Long-term IT support contracts, such as this 8+ year agreement, carry several potential risks. Firstly, technology evolves rapidly; the services and expertise required today might be outdated or insufficient in a few years, necessitating contract modifications or potentially leading to suboptimal performance. Secondly, there's a risk of vendor lock-in, where the agency becomes heavily reliant on the incumbent contractor, making it difficult and costly to switch providers even if performance declines. Thirdly, over such an extended period, there's a risk of complacency from both the contractor and the agency, potentially leading to reduced vigilance on performance and cost management. Finally, the fixed nature of some contract terms might not adequately account for inflation or significant market shifts in labor rates.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Management, Scientific, and Technical Consulting Services › Other Management Consulting Services

Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › MANAGEMENT SUPPORT SERVICES

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: NEGOTIATED PROPOSAL/QUOTE

Solicitation ID: NGA-17-RFP-0030MD

Offers Received: 4

Pricing Type: LABOR HOURS (Z)

Evaluated Preference: NONE

Contractor Details

Parent Company: Intellipoint Consulting Inc.

Address: 43505 LUCKETTS BRIDGE CIR, ASHBURN, VA, 20148

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Minority Owned Business, Self-Certified Small Disadvantaged Business, Small Business, Special Designations, Subchapter S Corporation, Indian (Subcontinent) American Owned Business, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $8,750,375

Exercised Options: $8,750,375

Current Obligation: $8,750,375

Contract Characteristics

Multi-Year Contract: Yes

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Cost or Pricing Data: NO

Timeline