Navy Awards $5.86M IT Help Desk Contract to Morgan 6, LLC Amid Full and Open Competition

Contract Overview

Contract Amount: $5,857,454 ($5.9M)

Contractor: Morgan 6, LLC

Awarding Agency: Department of Defense

Start Date: 2020-10-01

End Date: 2026-03-31

Contract Duration: 2,007 days

Daily Burn Rate: $2.9K/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 8

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: THE INSTANT REQUIREMENT IS TO PROVIDE INFORMATION TECHNOLOGY (IT) HELP DESK SUPPORT LOCATED THROUGHOUT THE UNITED STATES NAVAL ACADEMY.

Place of Performance

Location: ANNAPOLIS, ANNE ARUNDEL County, MARYLAND, 21402

State: Maryland Government Spending

Plain-Language Summary

Department of Defense obligated $5.9 million to MORGAN 6, LLC for work described as: THE INSTANT REQUIREMENT IS TO PROVIDE INFORMATION TECHNOLOGY (IT) HELP DESK SUPPORT LOCATED THROUGHOUT THE UNITED STATES NAVAL ACADEMY. Key points: 1. The contract focuses on essential IT help desk support for the U.S. Naval Academy. 2. Awarded under full and open competition, indicating a competitive bidding process. 3. The firm-fixed-price contract type aims to control costs for the government. 4. The duration spans over five years, suggesting a long-term need for these services.

Value Assessment

Rating: good

The contract value of $5.86 million over approximately 5.5 years appears reasonable for IT help desk support services across a large institution like the Naval Academy. Benchmarking against similar contracts for IT support services would provide a more precise assessment.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded through full and open competition, suggesting that multiple vendors had the opportunity to bid. This method generally promotes competitive pricing and allows the government to select the best value offer.

Taxpayer Impact: The competitive nature of the award is expected to yield fair market pricing, ensuring taxpayer funds are used efficiently for essential IT support.

Public Impact

Ensures continuous IT support for cadets, faculty, and staff at the U.S. Naval Academy. Maintains operational readiness and educational continuity by addressing technical issues promptly. Supports the technological infrastructure vital for training and administrative functions.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Lack of specific performance metrics in the provided data.
Potential for vendor lock-in if not managed carefully.
Dependence on a single vendor for critical IT support.

Positive Signals

Awarded through full and open competition.
Firm-fixed-price contract type for cost certainty.
Long-term contract provides stability for IT support.

Sector Analysis

This contract falls within the Information Technology sector, specifically IT support services. Spending benchmarks for IT help desk support can vary widely based on the scope, location, and complexity of the environment, but this award appears to be within a typical range for a federal institution.

Small Business Impact

The data indicates that the awardee, Morgan 6, LLC, is not a small business (ss: false). There is no specific set-aside for small businesses in this award, suggesting larger companies were the primary competitors.

Oversight & Accountability

The Department of the Navy, under the Department of Defense, is responsible for overseeing this contract. Standard government oversight mechanisms for contract performance and financial management would apply.

Related Government Programs

Engineering Services
Department of Defense Contracting
Department of the Navy Programs

Risk Flags

Potential for service degradation if vendor performance is not closely monitored.
Reliance on a single vendor could pose continuity risks.
Scope creep could lead to cost overruns if not managed.
Cybersecurity risks associated with IT support services.

Frequently Asked Questions

What is this federal contract paying for?

Department of Defense awarded $5.9 million to MORGAN 6, LLC. THE INSTANT REQUIREMENT IS TO PROVIDE INFORMATION TECHNOLOGY (IT) HELP DESK SUPPORT LOCATED THROUGHOUT THE UNITED STATES NAVAL ACADEMY.

Who is the contractor on this award?

The obligated recipient is MORGAN 6, LLC.

Which agency awarded this contract?

Awarding agency: Department of Defense (Department of the Navy).

What is the total obligated amount?

The obligated amount is $5.9 million.

What is the period of performance?

Start: 2020-10-01. End: 2026-03-31.

What specific service level agreements (SLAs) are in place to ensure the quality and responsiveness of the IT help desk support?

The provided data does not detail the specific Service Level Agreements (SLAs) associated with this contract. Typically, IT support contracts include SLAs that define response times, resolution times, and availability metrics. These are crucial for ensuring the effectiveness of the help desk and are usually outlined in the contract's statement of work or performance work statement.

How does the pricing structure compare to industry benchmarks for similar IT help desk services, considering the scope and duration?

Without detailed breakdowns of labor categories, hours, and specific services rendered, a precise comparison to industry benchmarks is challenging. However, the total contract value of $5.86 million over approximately 5.5 years suggests an average annual cost of roughly $1.06 million. This figure needs to be evaluated against the number of users supported and the complexity of the IT environment at the Naval Academy.

What mechanisms are in place to mitigate risks associated with vendor performance and ensure continuity of essential IT services?

Mitigation strategies typically include performance monitoring, regular reviews, and contingency planning. The government would likely have provisions for addressing underperformance, such as corrective action plans or penalties. Furthermore, the long-term nature of the contract and the competitive award process suggest an expectation of reliable service delivery.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Architectural, Engineering, and Related Services › Engineering Services

Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › ADP AND TELECOMMUNICATIONS

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Solicitation ID: N0018920R3070

Offers Received: 8

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 385 MEETING ST STE 100, CHARLESTON, SC, 29403

Business Categories: Category Business, HUBZone Firm, Partnership or Limited Liability Partnership, Service Disabled Veteran Owned Business, Small Business, Special Designations, U.S.-Owned Business, Veteran Owned Business

Financial Breakdown

Contract Ceiling: $5,857,454

Exercised Options: $5,857,454

Current Obligation: $5,857,454

Subaward Activity

Number of Subawards: 1

Total Subaward Amount: $1,033,077

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED

Cost or Pricing Data: NO

Parent Contract

Parent Award PIID: N0017819D8139

IDV Type: IDC

Timeline