DoD Awards $7.86M for Referral Management Services to Prairie Quest, Inc
Contract Overview
Contract Amount: $7,862,975 ($7.9M)
Contractor: Prairie Quest, Inc.
Awarding Agency: Department of Defense
Start Date: 2023-04-09
End Date: 2025-11-30
Contract Duration: 966 days
Daily Burn Rate: $8.1K/day
Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Number of Offers Received: 2
Pricing Type: FIRM FIXED PRICE
Sector: Healthcare
Official Description: REFERRAL MANAGEMENT SERVICES, SOUTHWEST NODE (LEGACY AIR FORCE MEDICAL TREATMENT FACILITIES)
Place of Performance
Location: SAN ANTONIO, BEXAR County, TEXAS, 78234
State: Texas Government Spending
Plain-Language Summary
Department of Defense obligated $7.9 million to PRAIRIE QUEST, INC. for work described as: REFERRAL MANAGEMENT SERVICES, SOUTHWEST NODE (LEGACY AIR FORCE MEDICAL TREATMENT FACILITIES) Key points: 1. Contract awarded to Prairie Quest, Inc. for referral management services. 2. Services are for legacy Air Force medical treatment facilities in the Southwest Node. 3. The contract has a duration of 966 days. 4. Awarded under full and open competition after exclusion of sources. 5. The contract type is Firm Fixed Price.
Value Assessment
Rating: fair
The contract value of $7.86 million over approximately 2.6 years appears reasonable for specialized referral management services. Benchmarking against similar contracts for healthcare administrative support is difficult without more granular data on service scope and volume.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded under full and open competition after exclusion of sources, indicating a competitive process was intended. However, the 'exclusion of sources' clause suggests specific criteria limited the pool, potentially impacting price discovery.
Taxpayer Impact: Taxpayer funds are being used for essential healthcare administrative support, aiming for efficiency in military medical facilities. The competitive nature of the award should help ensure value for money.
Public Impact
Ensures continuity of care for military personnel and their families by managing medical referrals. Supports the operational efficiency of legacy Air Force medical treatment facilities. Potential for improved patient outcomes through streamlined healthcare access. Contributes to the overall functioning of the Defense Health Agency's network.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Potential impact of 'exclusion of sources' on ultimate price competitiveness.
- Need to monitor service delivery to ensure quality and efficiency.
- Dependence on a single contractor for critical referral management functions.
Positive Signals
- Awarded through a competitive process.
- Supports critical healthcare infrastructure for the military.
- Firm Fixed Price contract provides cost certainty.
Sector Analysis
This contract falls within the healthcare services sector, specifically focusing on administrative and support functions for medical facilities. Spending benchmarks for referral management services can vary widely based on the complexity and scale of the healthcare system.
Small Business Impact
The provided data does not indicate whether small businesses were involved as prime contractors or subcontractors. Further analysis would be needed to assess small business participation in this contract.
Oversight & Accountability
The Defense Health Agency is responsible for overseeing this contract. Standard oversight mechanisms for delivery orders under larger IDIQs would apply, focusing on performance, quality, and adherence to contract terms.
Related Government Programs
- Offices of All Other Miscellaneous Health Practitioners
- Department of Defense Contracting
- Defense Health Agency Programs
Risk Flags
- Potential for limited competition due to source exclusion.
- Dependence on a single contractor for critical function.
- Need for ongoing performance monitoring.
- Healthcare sector sensitivity to service disruptions.
Tags
offices-of-all-other-miscellaneous-healt, department-of-defense, tx, delivery-order, 1m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Defense awarded $7.9 million to PRAIRIE QUEST, INC.. REFERRAL MANAGEMENT SERVICES, SOUTHWEST NODE (LEGACY AIR FORCE MEDICAL TREATMENT FACILITIES)
Who is the contractor on this award?
The obligated recipient is PRAIRIE QUEST, INC..
Which agency awarded this contract?
Awarding agency: Department of Defense (Defense Health Agency).
What is the total obligated amount?
The obligated amount is $7.9 million.
What is the period of performance?
Start: 2023-04-09. End: 2025-11-30.
What specific criteria led to the exclusion of certain sources in this 'full and open competition after exclusion of sources' award, and how did this impact the final price?
The exclusion of sources typically implies that only offerors meeting specific, pre-defined criteria were eligible to bid. These criteria might relate to specialized experience, technical capabilities, or past performance. While intended to ensure the best-qualified vendor, it can sometimes limit the breadth of competition, potentially influencing the final negotiated price. A detailed review of the solicitation documents would clarify the exact exclusions and their rationale.
How does the performance of Prairie Quest, Inc. on this contract compare to industry benchmarks for referral management efficiency and cost-effectiveness?
Assessing performance against industry benchmarks requires access to specific performance metrics and cost data from the contract, which are not provided here. Key indicators would include referral completion rates, patient wait times, administrative costs per referral, and patient satisfaction scores. Comparing these against established metrics for similar healthcare administrative services would reveal the contract's effectiveness and value for money.
What are the potential risks associated with relying on a single vendor for referral management services, particularly in a healthcare context?
The primary risks include service disruption due to vendor failure (financial, operational, or otherwise), potential for complacency leading to decreased service quality, and limited leverage for renegotiating terms or pricing. In a healthcare setting, disruptions can directly impact patient care and access to necessary medical services, highlighting the importance of robust contingency planning and ongoing vendor performance management.
Industry Classification
NAICS: Health Care and Social Assistance › Offices of Other Health Practitioners › Offices of All Other Miscellaneous Health Practitioners
Product/Service Code: MEDICAL SERVICES › SPECIALIZED TECHNICAL/ MEDICAL SUPPORT
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Offers Received: 2
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Address: 4211 HOBSON CT STE A, FORT WAYNE, IN, 46815
Business Categories: 8(a) Program Participant, Category Business, Corporate Entity Not Tax Exempt, Economically Disadvantaged Women Owned Small Business, HUBZone Firm, Self-Certified Small Disadvantaged Business, Small Business, Special Designations, Subchapter S Corporation, U.S.-Owned Business, Woman Owned Business, Women Owned Small Business
Financial Breakdown
Contract Ceiling: $7,862,975
Exercised Options: $7,862,975
Current Obligation: $7,862,975
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Cost or Pricing Data: NO
Parent Contract
Parent Award PIID: HT001521D5002
IDV Type: IDC
Timeline
Start Date: 2023-04-09
Current End Date: 2025-11-30
Potential End Date: 2025-11-30 00:00:00
Last Modified: 2026-02-09
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