DoD's $15.6M EITSI Web and Mobile Tech Support contract awarded to Peraton Enterprise Solutions LLC

Contract Overview

Contract Amount: $15,637,839 ($15.6M)

Contractor: Peraton Enterprise Solutions LLC

Awarding Agency: Department of Defense

Start Date: 2025-12-01

End Date: 2026-11-30

Contract Duration: 364 days

Daily Burn Rate: $43.0K/day

Competition Type: FULL AND OPEN COMPETITION

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: EITSI WEB AND MOBILE TECHNOLOGY SUPPORT SERVICES

Place of Performance

Location: FALLS CHURCH, FAIRFAX County, VIRGINIA, 22042

State: Virginia Government Spending

Plain-Language Summary

Department of Defense obligated $15.6 million to PERATON ENTERPRISE SOLUTIONS LLC for work described as: EITSI WEB AND MOBILE TECHNOLOGY SUPPORT SERVICES Key points: 1. Contract awarded via BPA Call, indicating a pre-competed framework. 2. Fixed-price contract type suggests cost certainty for the government. 3. Duration of 364 days aligns with typical service contract lengths. 4. Small business set-aside was not utilized for this award. 5. Contract is for computer systems design services, a critical IT function. 6. Awarded by the Defense Health Agency, highlighting a focus on healthcare IT. 7. Virginia is the state where the contract is managed or performed. 8. No options were exercised, meaning this is a new, discrete award.

Value Assessment

Rating: good

The contract value of $15.6 million for one year of web and mobile technology support appears reasonable given the scope of IT services required by a major agency like the Defense Health Agency. Benchmarking against similar IT support contracts within the federal government would provide a more precise value-for-money assessment. The firm fixed-price structure helps manage cost risks for the government, but the specific pricing details and profit margins are not publicly available for detailed comparison.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

This contract was awarded under full and open competition, suggesting that all responsible sources were permitted to submit offers. The specific number of bidders is not provided, but full and open competition generally fosters a competitive environment, which can lead to better pricing and service offerings. The use of a BPA Call indicates that the underlying Basic Ordering Agreement was likely competed previously, and this call leverages that established competition.

Taxpayer Impact: Full and open competition is beneficial for taxpayers as it maximizes the pool of potential offerors, driving down prices through market forces and ensuring the government receives the best value.

Public Impact

Provides essential web and mobile technology support services to the Department of Defense. Supports the Defense Health Agency's mission, likely impacting healthcare delivery and information systems for service members and beneficiaries. The services delivered are crucial for maintaining and enhancing digital platforms used within the defense healthcare sector. Geographic impact is primarily within Virginia, where the contract is managed or performed. Workforce implications include the potential for skilled IT professionals to be employed by Peraton Enterprise Solutions LLC to fulfill the contract requirements.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Lack of specific bidder count for this BPA Call limits understanding of the true competitive intensity.
Absence of detailed performance metrics makes it difficult to assess the quality of services delivered.
Limited transparency on the specific breakdown of services and associated costs within the $15.6M award.
Reliance on a BPA Call means the initial competition for the BPA itself is the primary driver of value, not necessarily this specific call.
Potential for scope creep if not managed tightly, given the broad nature of 'web and mobile technology support'.

Positive Signals

Awarded under full and open competition, indicating a broad market solicitation.
Firm fixed-price contract type provides cost predictability for the government.
The Defense Health Agency is a significant entity, suggesting the contract addresses critical IT needs.
Peraton Enterprise Solutions LLC is an established government contractor, implying a degree of reliability.
The BPA Call mechanism suggests a streamlined procurement process for a pre-vetted service.

Sector Analysis

The IT services sector is a vast and critical component of federal spending, with significant investment in maintaining and modernizing digital infrastructure. Contracts for web and mobile technology support are essential for agencies to deliver services, manage data, and communicate effectively. The Defense Health Agency's need for such services underscores the importance of robust IT in modern military healthcare. Comparable spending benchmarks for similar IT support services can vary widely based on scope, duration, and specific technologies involved, but this $15.6 million award for a one-year period falls within a common range for agency-level IT support.

Small Business Impact

This contract was not awarded as a small business set-aside, nor does it indicate any specific subcontracting requirements for small businesses. The prime contractor, Peraton Enterprise Solutions LLC, is a large business. This means that opportunities for small businesses to directly participate in this specific contract award are limited unless they are part of Peraton's supply chain or subcontracting efforts, which are not detailed here.

Oversight & Accountability

Oversight for this contract would typically fall under the Defense Health Agency's contracting and program management offices. As a firm fixed-price contract awarded via a BPA Call, the primary oversight would focus on ensuring the contractor delivers the specified web and mobile technology support services within the agreed-upon terms and schedule. Accountability measures are inherent in the fixed-price nature, where deviations from scope or quality could lead to non-payment or contract termination. Transparency is generally limited to contract award details; specific performance metrics and detailed financial breakdowns are usually not public.

Related Government Programs

Defense Health Information Technology
IT Support Services
Web Development Services
Mobile Application Development
Enterprise IT Management

Risk Flags

Potential for vendor lock-in if specific technologies are heavily utilized.
Cybersecurity risks inherent in managing sensitive defense health data.
Dependence on contractor personnel availability and expertise.
Scope definition clarity is crucial for FFP contract success.

Frequently Asked Questions

What is this federal contract paying for?

Department of Defense awarded $15.6 million to PERATON ENTERPRISE SOLUTIONS LLC. EITSI WEB AND MOBILE TECHNOLOGY SUPPORT SERVICES

Who is the contractor on this award?

The obligated recipient is PERATON ENTERPRISE SOLUTIONS LLC.

Which agency awarded this contract?

Awarding agency: Department of Defense (Defense Health Agency).

What is the total obligated amount?

The obligated amount is $15.6 million.

What is the period of performance?

Start: 2025-12-01. End: 2026-11-30.

What is the track record of Peraton Enterprise Solutions LLC with the Department of Defense, particularly in providing similar IT support services?

Peraton Enterprise Solutions LLC has a significant track record with the Department of Defense and other federal agencies, often securing large contracts for IT services, cybersecurity, and mission support. Their experience typically includes managing complex IT infrastructures, developing and maintaining software applications, and providing technical support. For the Defense Health Agency specifically, Peraton has likely been involved in various IT initiatives aimed at improving healthcare delivery and data management for military personnel and their families. A detailed review of their past performance on similar contracts, including any past performance evaluations or award fees, would provide a clearer picture of their reliability and effectiveness in delivering complex IT solutions within the defense sector.

How does the $15.6 million value for one year of service compare to similar IT support contracts awarded by the Defense Health Agency or other DoD components?

The $15.6 million value for one year of web and mobile technology support services for the Defense Health Agency is a substantial but not unusual figure for a contract of this nature within a large federal agency. Comparable contracts for enterprise-level IT support, including system design, development, and maintenance, often range from several million to tens of millions of dollars annually, depending on the scope, complexity, and number of users supported. Factors such as the specific technologies involved (e.g., cloud integration, cybersecurity measures, specific mobile platforms), the criticality of the systems, and the geographic reach of the support can significantly influence pricing. Without specific details on the service level agreements and deliverables, a precise benchmark is difficult, but this award appears to be in line with market rates for comprehensive IT support within the federal government.

What are the primary risks associated with this contract, and what mitigation strategies are likely in place?

Primary risks for this contract include potential technical challenges in supporting diverse web and mobile platforms, cybersecurity vulnerabilities, contractor performance issues (delays, quality), and potential cost overruns if the scope is not tightly managed, although the firm fixed-price nature mitigates direct cost overrun risk for the government. Mitigation strategies likely involve robust contract management by the Defense Health Agency, clear performance work statements, regular progress reviews, defined security protocols, and potentially contingency planning for critical system failures. The contractor's own risk management processes, including technical expertise, experienced personnel, and established quality control measures, are also crucial for successful execution.

How effective is the 'BPA Call' mechanism in ensuring value for money for this type of IT support service?

The BPA Call mechanism is designed to streamline the procurement process for recurring or anticipated needs by establishing pre-competed Basic Ordering Agreements (BOAs) with vendors. For IT support services, this can lead to faster award times and potentially better pricing due to the initial competition for the BOA. However, the value for money derived from a BPA Call is heavily dependent on the quality of the initial competition for the BOA itself. If the BOA was competed broadly and effectively, subsequent calls are likely to yield good value. If the initial competition was limited or the pricing structure within the BOA is not competitive, then the BPA Call might not represent the best possible value compared to a new, full and open competition for each individual requirement.

What are the implications of this contract being a 'Firm Fixed Price' award for the government and the contractor?

A Firm Fixed Price (FFP) contract structure means the price is set and not subject to adjustment based on the contractor's cost experience. For the government, this provides cost certainty and predictability, making budgeting easier and shifting most of the cost risk to the contractor. This is generally advantageous for well-defined services like IT support where the scope is clear. For the contractor, an FFP contract offers the potential for higher profit margins if they can perform the work efficiently and below the estimated cost. However, it also means the contractor assumes the risk of cost overruns if their actual expenses exceed the contract price, which could lead to reduced profits or even a loss on the contract.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Computer Systems Design Services

Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › IT AND TELECOM - DELIVERY

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 15050 CONFERENCE CENTER DR, CHANTILLY, VA, 20151

Business Categories: Category Business, Limited Liability Corporation, Not Designated a Small Business, Special Designations, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $112,625,500

Exercised Options: $15,637,839

Current Obligation: $15,637,839

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Cost or Pricing Data: NO

Parent Contract

Parent Award PIID: HT001523A0002

IDV Type: BPA

Timeline