DoD Awards $12.3M IT Desktop Support Contract to Inalab Consulting, Inc
Contract Overview
Contract Amount: $12,328,337 ($12.3M)
Contractor: Inalab Consulting, Inc.
Awarding Agency: Department of Defense
Start Date: 2023-08-02
End Date: 2026-08-01
Contract Duration: 1,095 days
Daily Burn Rate: $11.3K/day
Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Number of Offers Received: 24
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: IT DESKTOP SUPPORT MAINTENANCE
Place of Performance
Location: WARNER ROBINS, HOUSTON County, GEORGIA, 31098
State: Georgia Government Spending
Plain-Language Summary
Department of Defense obligated $12.3 million to INALAB CONSULTING, INC. for work described as: IT DESKTOP SUPPORT MAINTENANCE Key points: 1. Contract value of $12.3M for IT desktop support services. 2. Competition method: Full and open competition after exclusion of sources. 3. Risk: Potential for limited competition due to exclusion of sources. 4. Sector: Information Technology services.
Value Assessment
Rating: fair
The contract value of $12.3M for 3 years of IT desktop support appears within a reasonable range for similar services. Benchmarking against industry standards for managed IT services is necessary for a definitive assessment.
Cost Per Unit: N/A
Competition Analysis
Competition Level: limited
The contract was awarded under 'Full and Open Competition After Exclusion of Sources,' indicating a specific reason for excluding certain potential bidders. This method can impact price discovery by narrowing the competitive pool.
Taxpayer Impact: The pricing structure is firm-fixed-price, which provides cost certainty for taxpayers. However, the limited competition aspect warrants scrutiny to ensure the best value was achieved.
Public Impact
Ensures continued IT support for Department of the Air Force personnel. Supports critical operational capabilities through reliable desktop services. Potential for increased costs due to limited competitive bidding.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Limited competition due to source exclusion.
- Potential for price inefficiencies.
- Contract duration of 3 years may not align with evolving IT needs.
Positive Signals
- Firm-fixed-price contract provides cost predictability.
- Clear contract end date for future re-evaluation.
Sector Analysis
This contract falls within the IT services sector, specifically computer systems design services. Spending in this area is substantial across government agencies, with a focus on maintaining and upgrading complex IT infrastructures.
Small Business Impact
The data does not indicate whether small businesses were involved in this specific contract award. Further analysis would be needed to determine the extent of small business participation.
Oversight & Accountability
The contract was awarded by the Department of the Air Force, a component of the Department of Defense. Standard DoD oversight mechanisms should apply, but specific details on accountability are not provided.
Related Government Programs
- Computer Systems Design Services
- Department of Defense Contracting
- Department of the Air Force Programs
Risk Flags
- Limited competition.
- Potential for price inflation due to source exclusion.
- Lack of transparency in the source exclusion justification.
- Need for detailed performance metrics to ensure value.
Tags
computer-systems-design-services, department-of-defense, ga, delivery-order, 10m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Defense awarded $12.3 million to INALAB CONSULTING, INC.. IT DESKTOP SUPPORT MAINTENANCE
Who is the contractor on this award?
The obligated recipient is INALAB CONSULTING, INC..
Which agency awarded this contract?
Awarding agency: Department of Defense (Department of the Air Force).
What is the total obligated amount?
The obligated amount is $12.3 million.
What is the period of performance?
Start: 2023-08-02. End: 2026-08-01.
What was the specific justification for excluding sources in this 'Full and Open Competition After Exclusion of Sources' award, and how did it impact the final price?
The justification for excluding sources is critical to understanding the competitive landscape and potential price impacts. If the exclusion was based on specialized capabilities or unique requirements, it might be justifiable. However, if it was arbitrary, it could have led to a higher price than a truly open competition would have yielded. Further documentation from the agency is needed to assess this.
How does the per-unit cost of this desktop support service compare to industry benchmarks for similar government contracts?
Without specific per-unit cost breakdowns (e.g., cost per desktop, cost per user), a direct comparison is difficult. However, the overall contract value of $12.3M over three years suggests an average annual cost of approximately $4.1M. This figure should be benchmarked against government-wide IT support contracts and private sector managed service provider rates to determine if it represents good value.
What are the key performance indicators (KPIs) for this contract, and how will their achievement be measured to ensure effectiveness?
The effectiveness of this IT desktop support contract hinges on clearly defined and measurable KPIs. These typically include response times, resolution rates, user satisfaction, and system uptime. The contract should detail these metrics and the agency's process for monitoring performance and holding INALAB CONSULTING, INC. accountable for meeting service level agreements.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Computer Systems Design Services
Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › IT AND TELECOM - DATA CENTER
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Offers Received: 24
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Parent Company: Inalab Consulting Inc.
Address: 3949 PENDER DR, SUITE 150, FAIRFAX, VA, 22030
Business Categories: 8(a) Program Participant, Category Business, Minority Owned Business, Self-Certified Small Disadvantaged Business, Small Business, Special Designations, Subchapter S Corporation, Indian (Subcontinent) American Owned Business, U.S.-Owned Business
Financial Breakdown
Contract Ceiling: $12,328,533
Exercised Options: $12,328,533
Current Obligation: $12,328,337
Subaward Activity
Number of Subawards: 1
Total Subaward Amount: $32,315
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED
Cost or Pricing Data: NO
Parent Contract
Parent Award PIID: 47QTCB21D0185
IDV Type: GWAC
Timeline
Start Date: 2023-08-02
Current End Date: 2026-08-01
Potential End Date: 2029-02-02 00:00:00
Last Modified: 2025-12-12
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