DoD's $12.7M custodial services contract with Good Vocations, Inc. awarded under full and open competition

Contract Overview

Contract Amount: $12,718,390 ($12.7M)

Contractor: Good Vocations, Inc.

Awarding Agency: Department of Defense

Start Date: 2009-02-13

End Date: 2014-05-31

Contract Duration: 1,933 days

Daily Burn Rate: $6.6K/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 1

Pricing Type: FIRM FIXED PRICE

Sector: Other

Official Description: DMAG CUSTODIAL SERVICE

Place of Performance

Location: WARNER ROBINS, HOUSTON County, GEORGIA, 31098

State: Georgia Government Spending

Plain-Language Summary

Department of Defense obligated $12.7 million to GOOD VOCATIONS, INC. for work described as: DMAG CUSTODIAL SERVICE Key points: 1. The contract represents a significant investment in maintaining facilities for the Department of the Air Force. 2. Competition dynamics suggest a potentially competitive bidding environment for janitorial services. 3. The firm-fixed-price structure aims to control costs and transfer risk to the contractor. 4. Performance context is crucial to assess if the awarded price reflects value for the services rendered. 5. This contract falls within the broader facilities maintenance and support services sector for the federal government.

Value Assessment

Rating: fair

Benchmarking this $12.7 million contract against similar custodial service contracts is challenging without more granular data on service scope and location. However, the duration of over 1900 days suggests a substantial, long-term commitment. The firm-fixed-price award indicates an attempt to lock in costs, but the ultimate value for money depends heavily on the quality of service delivered and the contractor's efficiency. Without specific performance metrics or comparisons to market rates for comparable services in the same geographic region, a definitive value assessment is difficult.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under full and open competition, indicating that all responsible sources were permitted to submit bids. This approach generally fosters a competitive environment, encouraging multiple bidders to offer their best pricing and service proposals. The fact that it was competed suggests that the agency sought to leverage market forces to secure favorable terms. The number of bidders is not specified, which limits a deeper analysis of the competition's intensity.

Taxpayer Impact: Full and open competition is generally favorable for taxpayers as it increases the likelihood of obtaining competitive pricing and encourages efficient service delivery through market pressure.

Public Impact

The primary beneficiaries are the Department of the Air Force personnel and facilities requiring janitorial services. Services delivered include general cleaning, waste removal, and maintenance of sanitary conditions. The geographic impact is concentrated within the facilities managed by the Department of the Air Force in Georgia. Workforce implications include employment opportunities for custodial staff employed by Good Vocations, Inc.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Lack of specific performance metrics makes it difficult to gauge service quality and adherence to standards.
The firm-fixed-price contract might incentivize cost-cutting that could potentially impact service quality if not closely monitored.
Limited information on the number of bidders prevents a full assessment of competitive intensity and potential for overpricing.

Positive Signals

Awarded under full and open competition, suggesting a robust bidding process.
Firm-fixed-price contract structure provides cost certainty for the government.
The contract duration indicates a stable, long-term service provision.

Sector Analysis

This contract falls within the broader facilities support services industry, specifically janitorial and custodial services. This sector is characterized by a mix of large, established companies and numerous smaller, specialized providers. Federal spending in this area is substantial, driven by the need to maintain government buildings and installations across the country. Benchmarks for custodial services can vary widely based on facility size, type, location, and the specific services required, making direct comparisons challenging without detailed scope information.

Small Business Impact

This contract was not awarded as a small business set-aside, nor is there information indicating significant subcontracting opportunities for small businesses. The award went to Good Vocations, Inc., and without further details on their size or subcontracting plans, the direct impact on the small business ecosystem is unclear. Typically, larger contracts like this, especially those competed broadly, may not prioritize small business participation unless specifically mandated through set-asides or subcontracting goals.

Oversight & Accountability

Oversight for this contract would typically be managed by the contracting officer's representative (COR) within the Department of the Air Force, responsible for monitoring performance and ensuring compliance with contract terms. Accountability measures are inherent in the firm-fixed-price structure, where the contractor is responsible for delivering services within the agreed-upon price. Transparency is facilitated by the contract award data being publicly available, though detailed performance reports or inspection records may not be readily accessible. Inspector General jurisdiction would apply in cases of fraud, waste, or abuse.

Related Government Programs

Base Operations Support Services
Facilities Maintenance Contracts
Government Cleaning Services
Department of Defense Support Contracts

Risk Flags

Potential for service quality degradation if cost-cutting measures are prioritized over standards.
Lack of detailed competition metrics limits assessment of price discovery effectiveness.
Absence of specific performance metrics hinders objective evaluation of value for money.

Frequently Asked Questions

What is this federal contract paying for?

Department of Defense awarded $12.7 million to GOOD VOCATIONS, INC.. DMAG CUSTODIAL SERVICE

Who is the contractor on this award?

The obligated recipient is GOOD VOCATIONS, INC..

Which agency awarded this contract?

Awarding agency: Department of Defense (Department of the Air Force).

What is the total obligated amount?

The obligated amount is $12.7 million.

What is the period of performance?

Start: 2009-02-13. End: 2014-05-31.

What was the specific scope of janitorial services required under this contract?

The provided data indicates the contract is for 'Janitorial Services' (ND: 561720) awarded to 'GOOD VOCATIONS, INC.' by the 'Department of the Air Force'. However, the specific scope of work, such as the types of cleaning, frequency, square footage of facilities covered, and any specialized services (e.g., floor care, window washing, waste management protocols), is not detailed in the provided summary data. A comprehensive understanding of the services would require reviewing the contract's Statement of Work (SOW) or Performance Work Statement (PWS).

How does the awarded price of $12.7 million compare to market rates for similar custodial services?

Directly comparing the $12.7 million total contract value to market rates is difficult without knowing the exact duration, geographic location, and detailed service requirements. The contract spanned approximately 1933 days (about 5.3 years), making the average annual value around $2.4 million. To assess market competitiveness, one would need to research average janitorial service costs for comparable facilities (e.g., military bases, large government buildings) in Georgia, considering factors like labor rates, cleaning supplies, equipment, and overhead. Without this granular comparison, it's hard to definitively state if the price was above, below, or at market.

What were the key performance indicators (KPIs) used to evaluate the contractor's performance?

The provided data does not specify the Key Performance Indicators (KPIs) or performance standards established for this contract. Typically, custodial service contracts include metrics related to cleanliness levels, response times for issues, adherence to schedules, proper waste disposal, and safety compliance. Performance evaluations are usually conducted by a Contracting Officer's Representative (COR). The absence of this information in the summary prevents an assessment of how effectively Good Vocations, Inc. met the government's needs beyond the basic fact of contract award.

Were there any past performance issues with Good Vocations, Inc. on previous government contracts?

The provided data does not include information regarding the past performance record of Good Vocations, Inc. Government contracting agencies typically assess a bidder's past performance as part of the source selection process. This involves reviewing previous contract history, client feedback, and any documented issues or successes. Without access to the contractor's performance evaluations or CPARS (Contractor Performance Assessment Reporting System) data, it is impossible to determine if there were any significant past performance concerns associated with this company.

What is the total federal spending on janitorial services (NAICS 561720) and how does this contract compare?

Total federal spending on janitorial services (NAICS 561720) fluctuates annually but generally represents a significant portion of the facilities maintenance budget. While the exact total for the contract period (2009-2014) isn't readily available in this summary, this $12.7 million contract for the Air Force in Georgia would represent a substantial single award within that category. To contextualize its size, one would need to compare it against the total annual federal outlays for all janitorial services across all agencies, looking at the average contract size and the distribution of spending.

Industry Classification

NAICS: Administrative and Support and Waste Management and Remediation Services › Services to Buildings and Dwellings › Janitorial Services

Product/Service Code: UTILITIES AND HOUSEKEEPING › HOUSEKEEPING SERVICES

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: NEGOTIATED PROPOSAL/QUOTE

Offers Received: 1

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 5171 EISENHOWER PKWY, MACON, GA, 90

Business Categories: AbilityOne Program Participant, Category Business, Corporate Entity Tax Exempt, Nonprofit Organization, Not Designated a Small Business, Special Designations, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $14,717,898

Exercised Options: $12,755,980

Current Obligation: $12,718,390

Contract Characteristics

Cost or Pricing Data: NO

Timeline