DoD's Air Force awards $23.77M for Patient Appointing and Referrals Services to SourceAmerica
Contract Overview
Contract Amount: $23,770,709 ($23.8M)
Contractor: Sourceamerica
Awarding Agency: Department of Defense
Start Date: 2023-03-01
End Date: 2026-02-28
Contract Duration: 1,095 days
Daily Burn Rate: $21.7K/day
Competition Type: NOT AVAILABLE FOR COMPETITION
Number of Offers Received: 1
Pricing Type: FIRM FIXED PRICE
Sector: Other
Official Description: PATIENT APPOINTING AND REFERRALS SERVICES
Place of Performance
Location: USAF ACADEMY, EL PASO County, COLORADO, 80841
State: Colorado Government Spending
Plain-Language Summary
Department of Defense obligated $23.8 million to SOURCEAMERICA for work described as: PATIENT APPOINTING AND REFERRALS SERVICES Key points: 1. Contract awarded to SourceAmerica, a non-profit agency. 2. Services are critical for military healthcare operations. 3. Potential for limited competition due to the nature of the award. 4. Spending benchmark for similar administrative services needs further analysis.
Value Assessment
Rating: fair
The contract value of $23.77M over three years appears reasonable for administrative support services. However, without specific details on the scope of services and comparison to similar contracts, a precise pricing assessment is difficult.
Cost Per Unit: N/A
Competition Analysis
Competition Level: limited
The contract was not available for competition, suggesting a limited or sole-source approach. This limits price discovery and potentially reduces competitive pressure, which could impact overall value.
Taxpayer Impact: Taxpayer funds are utilized for essential administrative support within the Department of Defense, aiming for efficient healthcare operations.
Public Impact
Ensures continuity of care for military personnel and their families. Supports the operational efficiency of Air Force medical facilities. Potential impact on patient access to appointments and referrals.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Limited competition
- Lack of detailed pricing benchmarks
- Potential for cost inefficiencies
Positive Signals
- Supports critical healthcare function
- Long-term contract provides stability
Sector Analysis
This contract falls under administrative services, a broad category. Benchmarking requires comparison with other government contracts for similar office administrative support, patient management, or scheduling services.
Small Business Impact
The contract was awarded to SourceAmerica, a non-profit agency that focuses on employing individuals with disabilities. Analysis of small business participation is not directly applicable in this award structure.
Oversight & Accountability
Oversight will be crucial to ensure SourceAmerica delivers the contracted services effectively and efficiently, justifying the expenditure and meeting the Air Force's needs.
Related Government Programs
- Office Administrative Services
- Department of Defense Contracting
- Department of the Air Force Programs
Risk Flags
- Limited competition may lead to higher costs.
- Lack of detailed service scope makes value assessment difficult.
- Performance metrics and quality assurance need close monitoring.
- Dependence on a single provider for critical services.
Tags
office-administrative-services, department-of-defense, co, definitive-contract, 10m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Defense awarded $23.8 million to SOURCEAMERICA. PATIENT APPOINTING AND REFERRALS SERVICES
Who is the contractor on this award?
The obligated recipient is SOURCEAMERICA.
Which agency awarded this contract?
Awarding agency: Department of Defense (Department of the Air Force).
What is the total obligated amount?
The obligated amount is $23.8 million.
What is the period of performance?
Start: 2023-03-01. End: 2026-02-28.
What specific administrative and referral services are included in this contract, and how do they align with the Air Force's operational needs?
The contract is for 'PATIENT APPOINTING AND REFERRALS SERVICES.' This likely encompasses managing patient schedules, facilitating appointment bookings, processing referrals to specialists, and potentially related administrative tasks within Air Force medical facilities. The alignment with operational needs would depend on the specific workflows and patient volume managed by these services.
Given the limited competition, what mechanisms are in place to ensure the government receives fair pricing and high-quality service delivery?
As the contract is not available for competition, the government relies on SourceAmerica's established processes and pricing structures. Oversight by the Department of the Air Force is critical to monitor performance, ensure adherence to service level agreements, and potentially negotiate future terms based on demonstrated value and efficiency.
How does this contract contribute to the overall effectiveness of the Air Force's healthcare system, particularly in patient access and care coordination?
Effective patient appointing and referral services are foundational to a well-functioning healthcare system. This contract aims to streamline these processes, potentially reducing wait times for appointments and ensuring timely access to necessary specialist care, thereby improving patient satisfaction and health outcomes within the Air Force community.
Industry Classification
NAICS: Administrative and Support and Waste Management and Remediation Services › Office Administrative Services › Office Administrative Services
Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › ADMINISTRATIVE SUPPORT SERVICES
Competition & Pricing
Extent Competed: NOT AVAILABLE FOR COMPETITION
Solicitation Procedures: ONLY ONE SOURCE
Offers Received: 1
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Address: 8401 OLD COURTHOUSE RD, VIENNA, VA, 22182
Business Categories: AbilityOne Program Participant, Category Business, Corporate Entity Tax Exempt, Nonprofit Organization, Not Designated a Small Business, Special Designations, U.S.-Owned Business
Financial Breakdown
Contract Ceiling: $41,551,617
Exercised Options: $23,839,339
Current Obligation: $23,770,709
Contract Characteristics
Multi-Year Contract: Yes
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Cost or Pricing Data: NO
Timeline
Start Date: 2023-03-01
Current End Date: 2026-02-28
Potential End Date: 2028-02-29 00:00:00
Last Modified: 2025-08-14
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