Air Force janitorial contract awarded to North Metro Community Services for over $11.7 million

Contract Overview

Contract Amount: $11,748,238 ($11.7M)

Contractor: North Metro Community Services, Inc

Awarding Agency: Department of Defense

Start Date: 2003-10-01

End Date: 2009-03-31

Contract Duration: 2,008 days

Daily Burn Rate: $5.9K/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 1

Pricing Type: FIRM FIXED PRICE

Sector: Other

Official Description: 200412!000018!5700!CA17 !821SPTS/LGC !FA254304C0001 !A!N! !Y! ! !20031001!20080930!088344106!088344106!088344106!N!NORTH METRO COMMUNITY SERVICES!1001 W 124TH AVENUE !WESTMINSTER !CO!80234!09990!001!08!BUCKLEY AGB !ADAMS !COLORADO !+000001870217!N!N!000009388568!S201!CUSTODIAL - JANITORIAL SERVICES !S1 !SERVICES !000 !* !561720!E! !3! ! ! ! ! !99990909!B! ! !B! !A!N!J!1!001!B! !Z!N!Z! ! !Y!D!N! ! ! ! ! !A!A!000!A!B!N! ! ! ! ! ! !0001! !

Place of Performance

Location: AURORA, ARAPAHOE County, COLORADO, 80011

State: Colorado Government Spending

Plain-Language Summary

Department of Defense obligated $11.7 million to NORTH METRO COMMUNITY SERVICES, INC for work described as: 200412!000018!5700!CA17 !821SPTS/LGC !FA254304C0001 !A!N! !Y! ! !20031001!20080930!088344106!088344106!088344106!N!NORTH METRO COMMUNITY SERVICES!1001 W 124TH AVENUE !WESTMINSTER !CO!80234!09990!001!08!BUCKLEY AGB !ADAM… Key points: 1. Contract value represents a significant investment in base support services. 2. Full and open competition suggests a potentially competitive bidding process. 3. Contract duration of nearly six years indicates a long-term need for services. 4. The service category aligns with standard base operational requirements. 5. Geographic concentration in Colorado may reflect regional base support strategies.

Value Assessment

Rating: fair

The contract value of $11.7 million over approximately 5.5 years for janitorial services at Buckley AFB appears to be within a reasonable range for large-scale base support. Benchmarking against similar contracts for janitorial services at other Air Force bases of comparable size and scope would be necessary for a more precise value-for-money assessment. Without specific per-unit cost data or detailed service level agreements, it is difficult to definitively assess if the pricing is highly competitive or if there are opportunities for cost savings.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under full and open competition, indicating that all responsible sources were permitted to submit bids. The data does not specify the number of bidders, but this procurement method generally fosters price discovery and encourages multiple companies to compete, potentially leading to better pricing for the government. The absence of set-aside provisions suggests that the contracting agency sought the best overall value from the widest possible pool of contractors.

Taxpayer Impact: Full and open competition is generally favorable for taxpayers as it maximizes the potential for competitive pricing and ensures that the government is not limited to a narrow selection of providers, which could drive up costs.

Public Impact

Base personnel and visitors benefit from maintained cleanliness and hygiene standards at Buckley AFB. Essential janitorial and custodial services are delivered to support the operational readiness of the Air Force installation. The geographic impact is concentrated within Westminster, Colorado, supporting local employment and economic activity. Workforce implications include the creation or maintenance of jobs for custodial staff employed by North Metro Community Services.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Potential for service quality variations over the contract's long duration.
Reliance on a single contractor for essential base hygiene could pose risks if performance falters.
Limited insight into specific performance metrics and quality control measures employed.

Positive Signals

Awarded through full and open competition, suggesting a robust selection process.
Contract duration indicates a stable, long-term requirement met by the awardee.
The contractor, North Metro Community Services, has secured a significant federal contract, implying established capabilities.

Sector Analysis

The janitorial services sector is a mature and competitive market, with numerous providers ranging from small local businesses to large national corporations. Federal contracts for these services are common across various agencies and installations, supporting the basic operational needs of government facilities. Spending benchmarks for janitorial services can vary widely based on facility size, type, location, and the specific scope of work required. This contract falls within the broader facilities maintenance and support services category within the federal procurement landscape.

Small Business Impact

This contract was not awarded as a small business set-aside, and the data indicates that small business participation (SB) was not a specific consideration in the award. Therefore, there are no direct subcontracting implications or mandated small business utilization targets associated with this particular award. The focus was on full and open competition, suggesting that the primary evaluation criteria were likely based on technical capability and price from all eligible bidders, rather than specific small business goals.

Oversight & Accountability

Oversight for this contract would typically be managed by the contracting officer and the contracting officer's representative (COR) within the Department of the Air Force. Performance standards and quality assurance surveillance plans (QASPs) would be established to monitor the contractor's adherence to the contract's requirements. Transparency is facilitated through federal procurement databases like FPDS, where contract awards are recorded. Inspector General (IG) jurisdiction could be invoked if allegations of fraud, waste, or abuse arise.

Related Government Programs

Base Operations Support Contracts
Facilities Maintenance Services
General Services Administration (GSA) Schedules
Department of Defense Custodial Contracts
Air Force Installation Support Contracts

Risk Flags

Long contract duration may increase risk of price escalation or service degradation if not managed proactively.
Lack of specific performance metrics in summary data makes it difficult to assess quality assurance.

Frequently Asked Questions

What is this federal contract paying for?

Department of Defense awarded $11.7 million to NORTH METRO COMMUNITY SERVICES, INC. 200412!000018!5700!CA17 !821SPTS/LGC !FA254304C0001 !A!N! !Y! ! !20031001!20080930!088344106!088344106!088344106!N!NORTH METRO COMMUNITY SERVICES!1001 W 124TH AVENUE !WESTMINSTER !CO!80234!09990!001!08!BUCKLEY AGB !ADAMS !COLORADO !+000001870217!N!N!000009388568!S201!CUSTODIAL - JANITORIAL SERVICES !S1 !SERVICES !000 !* !561720!E! !3! ! ! ! ! !999

Who is the contractor on this award?

The obligated recipient is NORTH METRO COMMUNITY SERVICES, INC.

Which agency awarded this contract?

Awarding agency: Department of Defense (Department of the Air Force).

What is the total obligated amount?

The obligated amount is $11.7 million.

What is the period of performance?

Start: 2003-10-01. End: 2009-03-31.

What is the historical spending pattern for janitorial services at Buckley AFB prior to this contract?

Detailed historical spending data specifically for janitorial services at Buckley AFB prior to this contract (2003-2009) is not directly available in the provided data snippet. However, the award of an $11.7 million contract suggests a significant and ongoing need for these services. To understand historical patterns, one would typically analyze previous contract awards for similar services at the base, looking at contract values, durations, and awarded contractors over a longer period. This would help identify trends in spending, potential increases or decreases in service costs, and the competitive landscape over time. Without access to historical procurement records for Buckley AFB's janitorial needs, a precise historical spending pattern cannot be established from this single data point.

How does the per-square-foot cost of this contract compare to industry benchmarks for similar facilities?

The provided data does not include the square footage of the facilities serviced under this contract, nor does it break down the cost on a per-square-foot basis. Therefore, a direct comparison to industry benchmarks for janitorial services per square foot cannot be made. To perform such an analysis, one would need the total square footage of the areas covered by the contract (e.g., administrative buildings, barracks, common areas) and then divide the total contract value (or annualized value) by this square footage. Industry benchmarks for janitorial services can vary significantly based on factors like the type of facility (e.g., office, industrial, medical), the level of cleaning required (e.g., standard, high-traffic, specialized), and geographic location. Without these details, assessing the cost-effectiveness on a per-square-foot basis is not feasible.

What specific performance metrics were used to evaluate North Metro Community Services during the bidding process?

The provided data indicates the contract was awarded under 'FULL AND OPEN COMPETITION' with a 'FIRM FIXED PRICE' type. While this suggests a competitive process, it does not detail the specific performance metrics used to evaluate North Metro Community Services during the bidding. Typically, in such procurements, evaluation criteria would include factors like technical approach, past performance, management capability, and price. Performance metrics relevant to janitorial services might include response times for service requests, cleanliness standards adherence (often measured through inspections), waste removal efficiency, and safety compliance. The specific metrics and their weighting would have been outlined in the Request for Proposal (RFP). Without the RFP details, we can only infer that the contractor's proposed approach to meeting these (unspecified) performance expectations was deemed acceptable and competitive.

Are there any known issues with North Metro Community Services' past performance on similar government contracts?

The provided data does not contain specific information regarding North Metro Community Services' past performance issues on government contracts. The contract was awarded under 'FULL AND OPEN COMPETITION,' which typically involves a review of past performance as part of the evaluation process. A 'Past Performance' factor in a bid evaluation assesses a contractor's record of success in performing similar work, managing costs, and adhering to schedules. If there were significant documented issues, it might have impacted their ability to win this contract, or potentially led to a lower evaluation score. However, without access to the detailed evaluation documentation or a comprehensive past performance database, it's impossible to definitively state whether there were or were not issues. The award itself suggests their past performance was deemed adequate or superior to competitors.

What is the total federal spending on janitorial services (NAICS 561720) by the Department of the Air Force over the last five fiscal years?

The provided data snippet focuses on a single contract award and does not contain information on the total federal spending for janitorial services (NAICS 561720) by the Department of the Air Force over the last five fiscal years. To determine this, one would need to query a comprehensive federal procurement database (like FPDS or USAspending) using the relevant NAICS code (561720), the agency (Department of the Air Force), and filter by fiscal year. This would aggregate all contract actions, including awards, modifications, and task orders, related to janitorial services issued by the Air Force. Such an analysis would reveal the overall budget allocation and spending trends for this service category within the Air Force.

Industry Classification

NAICS: Administrative and Support and Waste Management and Remediation Services › Services to Buildings and Dwellings › Janitorial Services

Product/Service Code: UTILITIES AND HOUSEKEEPING › HOUSEKEEPING SERVICES

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: NEGOTIATED PROPOSAL/QUOTE

Offers Received: 1

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 1001 W 124TH AVENUE, WESTMINSTER, CO, 90

Business Categories: AbilityOne Program Participant, Category Business, Not Designated a Small Business, Special Designations

Financial Breakdown

Contract Ceiling: $10,183,164

Exercised Options: $4,530,816

Current Obligation: $11,748,238

Contract Characteristics

Cost or Pricing Data: NO

Timeline