HHS Awards $10.9M for NIH Enterprise Content Management Support to Buchanan & Edwards, Inc

Contract Overview

Contract Amount: $10,887,425 ($10.9M)

Contractor: Buchanan & Edwards, Inc.

Awarding Agency: Department of Health and Human Services

Start Date: 2022-08-01

End Date: 2026-07-31

Contract Duration: 1,460 days

Daily Burn Rate: $7.5K/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 1

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: GOVERNMENT ACCOUNTABLITY OFFICE (GAO) TASKS FOR THE IMPLEMENTATION AND SUPPORT TRANSITION OF THE ENTERPRISE CONTENT MANAGEMENT (ECM) PROGRAM. THE CONTRACTOR SHALL IMPLEMENT THE SPO ECM SOLUTION TO ACHIEVE THE OUTCOMES AND BENEFITS OF THE TASKS TO

Place of Performance

Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20548

State: District of Columbia Government Spending

Plain-Language Summary

Department of Health and Human Services obligated $10.9 million to BUCHANAN & EDWARDS, INC. for work described as: GOVERNMENT ACCOUNTABLITY OFFICE (GAO) TASKS FOR THE IMPLEMENTATION AND SUPPORT TRANSITION OF THE ENTERPRISE CONTENT MANAGEMENT (ECM) PROGRAM. THE CONTRACTOR SHALL IMPLEMENT THE SPO ECM SOLUTION TO ACHIEVE THE OUTCOMES AND BENEFITS OF THE TASKS TO Key points: 1. Contract focuses on implementing and supporting the SPO ECM solution for NIH. 2. Buchanan & Edwards, Inc. is the sole awardee under full and open competition. 3. The contract spans four years, indicating a need for sustained support. 4. Spending is within the Computer Systems Design Services sector.

Value Assessment

Rating: good

The contract value of $10.9M over four years appears reasonable for enterprise content management implementation and support services. Benchmarking against similar large-scale IT system deployments would provide a more precise assessment.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under full and open competition, suggesting a robust process for soliciting and evaluating offers. This method generally promotes competitive pricing and ensures the government receives best value.

Taxpayer Impact: The competitive award process aims to ensure taxpayer funds are used efficiently for necessary IT services.

Public Impact

Improved document management and workflow efficiency at NIH. Potential for enhanced data accessibility and retrieval for researchers and staff. Modernization of critical IT infrastructure within the Department of Health and Human Services.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Potential for scope creep in ECM implementation.
Vendor lock-in risk if not managed properly.
Integration challenges with existing NIH systems.

Positive Signals

Clear objective for ECM solution implementation.
Experienced contractor selected through competition.
Long-term contract duration allows for stable support.

Sector Analysis

This contract falls within the IT sector, specifically Computer Systems Design Services. Spending in this area is substantial across federal agencies for system modernization and support, with benchmarks varying widely based on project scope and complexity.

Small Business Impact

While awarded under full and open competition, the contract does not indicate any specific set-asides for small businesses. The prime contractor, Buchanan & Edwards, Inc., is a mid-sized business, and subcontracting opportunities for small businesses are not explicitly detailed.

Oversight & Accountability

The Government Accountability Office (GAO) is tasked with overseeing the implementation and support transition, suggesting a focus on accountability. However, specific oversight mechanisms and performance metrics are not detailed in this summary.

Related Government Programs

Computer Systems Design Services
Department of Health and Human Services Contracting
National Institutes of Health Programs

Risk Flags

Contract duration is substantial (4 years).
Awarded under full and open competition.
Focus on critical IT infrastructure (ECM).
Contractor has experience in IT services.
Clear objectives for implementation and support.

Frequently Asked Questions

What is this federal contract paying for?

Department of Health and Human Services awarded $10.9 million to BUCHANAN & EDWARDS, INC.. GOVERNMENT ACCOUNTABLITY OFFICE (GAO) TASKS FOR THE IMPLEMENTATION AND SUPPORT TRANSITION OF THE ENTERPRISE CONTENT MANAGEMENT (ECM) PROGRAM. THE CONTRACTOR SHALL IMPLEMENT THE SPO ECM SOLUTION TO ACHIEVE THE OUTCOMES AND BENEFITS OF THE TASKS TO

Who is the contractor on this award?

The obligated recipient is BUCHANAN & EDWARDS, INC..

Which agency awarded this contract?

Awarding agency: Department of Health and Human Services (National Institutes of Health).

What is the total obligated amount?

The obligated amount is $10.9 million.

What is the period of performance?

Start: 2022-08-01. End: 2026-07-31.

What are the key performance indicators (KPIs) for the successful implementation and ongoing support of the SPO ECM solution, and how will they be measured?

Key performance indicators would likely include system uptime, user adoption rates, document processing times, data retrieval accuracy, and reduction in manual processes. Measurement would involve regular system audits, user surveys, performance monitoring tools, and comparison against baseline metrics established before implementation. The contract should clearly define these KPIs and the reporting frequency to ensure accountability and track progress towards desired outcomes.

What are the potential risks associated with the long-term support and maintenance of this ECM system, and what mitigation strategies are in place?

Risks include technological obsolescence, vendor dependency, data security breaches, and escalating maintenance costs. Mitigation strategies should involve regular technology refresh cycles, clearly defined service level agreements (SLAs) with performance penalties, robust cybersecurity protocols, and contingency plans for vendor transition. The contract should also include provisions for knowledge transfer to ensure continuity of operations.

How will the implementation of the ECM program contribute to the overall efficiency and effectiveness of the National Institutes of Health's operations?

The ECM program is expected to enhance operational efficiency by streamlining document-intensive workflows, reducing reliance on paper-based processes, and improving collaboration among staff. Effectiveness will be measured by faster access to critical information, better data integrity, improved compliance with record-keeping regulations, and ultimately, by supporting NIH's research and public health missions through more organized and accessible information resources.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Computer Systems Design Services

Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › IT AND TELECOM - APLLICATIONS

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Solicitation ID: C-89065-O

Offers Received: 1

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 8200 GREENSBORO DR STE 1100, MCLEAN, VA, 22102

Business Categories: Black American Owned Business, Category Business, Corporate Entity Not Tax Exempt, Minority Owned Business, Not Designated a Small Business, Special Designations, Subchapter S Corporation, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $14,907,939

Exercised Options: $10,887,425

Current Obligation: $10,887,425

Actual Outlays: $9,870,274

Subaward Activity

Number of Subawards: 4

Total Subaward Amount: $816,865

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED

Cost or Pricing Data: NO

Parent Contract

Parent Award PIID: HHSN316201200055W

IDV Type: GWAC

Timeline