DHS Awards $7.56M Symantec Renewal to Panamerica Computers, Inc. for Other Computer Services
Contract Overview
Contract Amount: $7,557,239 ($7.6M)
Contractor: Panamerica Computers, Inc.
Awarding Agency: Department of Homeland Security
Start Date: 2024-04-02
End Date: 2027-03-31
Contract Duration: 1,093 days
Daily Burn Rate: $6.9K/day
Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Number of Offers Received: 3
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: SYMANTEC RENEWAL FY24
Place of Performance
Location: LURAY, PAGE County, VIRGINIA, 22835
State: Virginia Government Spending
Plain-Language Summary
Department of Homeland Security obligated $7.6 million to PANAMERICA COMPUTERS, INC. for work described as: SYMANTEC RENEWAL FY24 Key points: 1. Contract awarded to Panamerica Computers, Inc. for Symantec renewal. 2. The contract is for 'Other Computer Related Services' under NAICS code 541519. 3. Awarded by the Department of Homeland Security (DHS) to the Transportation Security Administration (TSA). 4. The contract has a duration of 1093 days, ending March 31, 2027. 5. This is a Firm Fixed Price contract.
Value Assessment
Rating: fair
The contract value of $7.56 million over approximately three years appears reasonable for enterprise software renewals. Benchmarking against similar large-scale software licensing agreements is necessary for a definitive assessment.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded under 'FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES,' indicating a competitive process was initiated but potentially narrowed. The specific reason for excluding sources needs further investigation to ensure fair price discovery.
Taxpayer Impact: Taxpayer funds are utilized for this software renewal, with the ultimate impact depending on the efficiency and necessity of the software for TSA operations.
Public Impact
Ensures continued cybersecurity and IT infrastructure support for the TSA. Potential for cost savings if competitive bidding effectively drove down prices. Transparency in the 'exclusion of sources' process is crucial for public trust. Impact on small businesses is minimal as this is a software renewal, not a service requiring extensive labor.
Waste & Efficiency Indicators
Waste Risk Score: 69 / 10
Warning Flags
- Reason for 'exclusion of sources' needs clarification.
- Potential for vendor lock-in with enterprise software renewals.
Positive Signals
- Competitive bidding process initiated.
- Long-term contract provides budget stability.
Sector Analysis
The IT services sector, particularly cybersecurity software, is a significant area of government spending. Benchmarks for similar enterprise software renewals vary widely based on vendor, scope, and contract terms.
Small Business Impact
This contract primarily involves software licensing and renewal, which typically does not offer significant opportunities for small businesses unless they are resellers or integrators. The award to Panamerica Computers, Inc. does not indicate specific small business set-asides.
Oversight & Accountability
The Department of Homeland Security and the Transportation Security Administration are responsible for oversight. The contract's duration and value warrant regular performance reviews and audits to ensure compliance and value for money.
Related Government Programs
- Other Computer Related Services
- Department of Homeland Security Contracting
- Transportation Security Administration Programs
Risk Flags
- Lack of clarity on 'exclusion of sources'.
- Potential for price increases in subsequent renewals.
- Dependence on a single software vendor.
- Need for performance validation of the software.
Tags
other-computer-related-services, department-of-homeland-security, va, delivery-order, 1m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Homeland Security awarded $7.6 million to PANAMERICA COMPUTERS, INC.. SYMANTEC RENEWAL FY24
Who is the contractor on this award?
The obligated recipient is PANAMERICA COMPUTERS, INC..
Which agency awarded this contract?
Awarding agency: Department of Homeland Security (Transportation Security Administration).
What is the total obligated amount?
The obligated amount is $7.6 million.
What is the period of performance?
Start: 2024-04-02. End: 2027-03-31.
What was the specific justification for excluding other sources during the full and open competition?
The justification for excluding other sources needs to be thoroughly documented and reviewed. Typically, this occurs when a specific product or service is required, and only certain vendors can provide it, or if a previous contract demonstrated best value. Without this information, it's difficult to ascertain if the competition was truly maximized or if there were potential limitations.
How does the per-unit cost of this Symantec renewal compare to previous contracts or industry benchmarks?
A detailed per-unit cost comparison is essential. Given this is a renewal, it's important to analyze if pricing has increased, decreased, or remained stable relative to prior agreements and comparable enterprise software licenses in the market. Significant deviations could indicate issues with negotiation or market shifts.
What is the overall effectiveness of Symantec software in meeting the TSA's cybersecurity needs?
The effectiveness of Symantec software is critical to the TSA's mission. While this contract focuses on procurement, a separate assessment of the software's performance, reliability, and contribution to the TSA's cybersecurity posture is necessary. User feedback and incident response data would inform this evaluation.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Other Computer Related Services
Product/Service Code: IT AND TELECOM - APLLICATIONS
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Offers Received: 3
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Address: 1386 BIG OAK RD, LURAY, VA, 22835
Business Categories: Category Business, Corporate Entity Not Tax Exempt, Economically Disadvantaged Women Owned Small Business, Hispanic American Owned Business, HUBZone Firm, Minority Owned Business, Self-Certified Small Disadvantaged Business, Small Business, Special Designations, Subchapter S Corporation, U.S.-Owned Business, Woman Owned Business, Women Owned Small Business
Financial Breakdown
Contract Ceiling: $11,542,220
Exercised Options: $11,542,220
Current Obligation: $7,557,239
Actual Outlays: $7,862,871
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Parent Contract
Parent Award PIID: NNG15SD02B
IDV Type: GWAC
Timeline
Start Date: 2024-04-02
Current End Date: 2027-03-31
Potential End Date: 2027-03-31 00:00:00
Last Modified: 2026-03-25
More Contracts from Panamerica Computers, Inc.
- Request for Proposals for 5,000 Licenses to a Tactical Social Media Exploitation (somex) Tool — $31.3M (Department of Justice)
- Veritas Software and Hardware Maintenance — $18.6M (Department of Homeland Security)
- Salesforce CRM Software Supports Uscis Call Centers With Real-Time Access to Customer Information. IT IS a Modern, Integrated, and Centralized CRM Tool That Provides a Common Interface for ALL Related Customer Information, Which CAN BE Accessed, Upda — $11.3M (Department of Homeland Security)
- Consolidated IT Purchase FY22 #5 (citp FY22-05) - to Purchase Critical IT Hardware for Uscis (workstations, Monitors, Notebooks, Docking Stations, Scanners, and Printers) — $7.8M (Department of Homeland Security)
- Software User Licenses and Maintenance — $7.4M (Department of Homeland Security)
Other Department of Homeland Security Contracts
- THE United States Coast Guard HAS a Requirement to Procure UP to Twenty-Six (26) Fast Response Cutters (frcs) on a Firm Fixed Price (FFP) Basis With an Economic Price Adjustment (EPA). Phase II of the FRC Program Will Complete the Fleet for a Total of 58 Cutters — $2.1B (Bollinger Shipyards Lockport, L.L.C.)
- Design and Construct NEW Vertical Barrier and Power Distribution, Lighting, Cameras, Equipment Shelters and Linear Ground Detection System (lgds) in Hildago County, NM — $1.8B (Fisher Sand & Gravel CO)
- Production&delivery of National Security Cutter (NSC) 6 — $1.7B (Huntington Ingalls Incorporated)
- YUM-2 Vertical Border and Waterborne Barrier Construction — $1.7B (Fisher Sand & Gravel CO)
- Construct Vertical Border Barrier — $1.6B (Fisher Sand & Gravel CO)