Procurement of Program Management, Customer-Focused Technology Service Desk Support for Tier 1 Internal and External Operations, Automated Commercial Environment (ACE) Account Service Desk (ASD), and Advanced Support Operations
Contract Overview
Contract Amount: $44,107,697 ($44.1M)
Contractor: Patriot LLC
Awarding Agency: Department of Homeland Security
Start Date: 2020-09-29
End Date: 2026-06-15
Official Description: PROCUREMENT OF PROGRAM MANAGEMENT, CUSTOMER-FOCUSED TECHNOLOGY SERVICE DESK SUPPORT FOR TIER 1 INTERNAL AND EXTERNAL OPERATIONS, AUTOMATED COMMERCIAL ENVIRONMENT (ACE) ACCOUNT SERVICE DESK (ASD), AND ADVANCED SUPPORT OPERATIONS