VA awards $178K for digital printer and maintenance services to Xerox Corporation

Contract Overview

Contract Amount: $178,203 ($178.2K)

Contractor: Xerox Corporation

Awarding Agency: Department of Veterans Affairs

Start Date: 2019-10-03

End Date: 2024-09-30

Contract Duration: 1,824 days

Daily Burn Rate: $98/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 1

Pricing Type: FIRM FIXED PRICE

Sector: Other

Official Description: DIGITAL PRINTER AND MAINTENANCE

Place of Performance

Location: LEWISVILLE, DENTON County, TEXAS, 75057

State: Texas Government Spending

Plain-Language Summary

Department of Veterans Affairs obligated $178,202.67 to XEROX CORPORATION for work described as: DIGITAL PRINTER AND MAINTENANCE Key points: 1. Contract awarded through full and open competition, suggesting a competitive bidding process. 2. The contract duration is 1824 days, indicating a long-term need for these services. 3. The award was a delivery order, implying it's part of a larger contract vehicle. 4. The primary contractor, Xerox Corporation, is a known entity in the office equipment market. 5. The contract is firm-fixed-price, which helps in budget predictability. 6. The service is categorized under Photographic and Photocopying Equipment Manufacturing. 7. The contract is being performed in Texas (TX).

Value Assessment

Rating: fair

The total award amount of $178,202.67 over approximately five years for digital printer and maintenance services appears to be within a reasonable range for such a contract. However, without specific details on the number and type of printers, maintenance scope, and service level agreements, a precise value-for-money assessment is challenging. Benchmarking against similar contracts for Xerox equipment or comparable vendors would provide a clearer picture of whether the pricing is competitive.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

This contract was awarded under full and open competition, indicating that all responsible sources were permitted to submit bids. The data does not specify the number of bidders, but the use of full and open competition generally promotes a competitive environment. This approach allows the government to solicit proposals from a wide range of qualified vendors, potentially leading to better pricing and service offerings.

Taxpayer Impact: A full and open competition process is beneficial for taxpayers as it increases the likelihood of obtaining the best value by fostering a competitive marketplace and preventing potential price inflation associated with limited or sole-source procurements.

Public Impact

The Department of Veterans Affairs (VA) benefits from this contract by ensuring continued access to essential digital printing and maintenance services. The services delivered include the provision and upkeep of digital printers, crucial for administrative and operational functions within the VA. The geographic impact is primarily within Texas, where the services are being performed. Workforce implications are likely minimal, as this contract focuses on equipment and maintenance rather than direct personnel services.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Lack of specific performance metrics or service level agreements makes it difficult to gauge the effectiveness of the maintenance services.
The total contract value is relatively modest, which might limit the scope of services or the level of support provided.
Absence of data on the number of bids received hinders a full assessment of the competitive landscape.

Positive Signals

Awarded under full and open competition, suggesting a competitive process.
Firm-fixed-price contract provides cost certainty for the agency.
Long contract duration (over 5 years) indicates a stable and ongoing need for the services.
Contractor (Xerox) is a well-established provider in the industry.

Sector Analysis

The market for digital printers and maintenance services is mature and highly competitive, dominated by established manufacturers and service providers. This contract falls within the broader office equipment and IT services sector. Spending benchmarks for similar government contracts vary widely based on the volume of equipment, service level agreements, and geographic coverage. The VA's procurement of these services is typical for large federal agencies requiring reliable document management solutions.

Small Business Impact

The data indicates that this contract was not set aside for small businesses (ss: false, sb: false). Therefore, there are no direct subcontracting implications for small businesses stemming from this specific award. The primary contractor, Xerox Corporation, is a large business. This contract does not appear to contribute to the government's small business contracting goals.

Oversight & Accountability

Oversight for this contract would typically be managed by the contracting officer and the program office within the Department of Veterans Affairs. Accountability measures are inherent in the firm-fixed-price structure, requiring delivery of specified services. Transparency is facilitated by the public availability of contract data. Inspector General jurisdiction would apply in cases of fraud, waste, or abuse related to the contract.

Related Government Programs

Office Equipment Procurement
IT Maintenance Services
Federal Agency Printing Solutions
Department of Veterans Affairs IT Contracts

Risk Flags

Lack of detailed performance metrics
Limited information on competition specifics (number of bidders)
Absence of specific printer models and quantities

Frequently Asked Questions

What is this federal contract paying for?

Department of Veterans Affairs awarded $178,202.67 to XEROX CORPORATION. DIGITAL PRINTER AND MAINTENANCE

Who is the contractor on this award?

The obligated recipient is XEROX CORPORATION.

Which agency awarded this contract?

Awarding agency: Department of Veterans Affairs (Department of Veterans Affairs).

What is the total obligated amount?

The obligated amount is $178,202.67.

What is the period of performance?

Start: 2019-10-03. End: 2024-09-30.

What is the specific type and quantity of digital printers covered under this contract?

The provided data does not specify the exact make, model, or quantity of digital printers included in this contract. It only broadly categorizes the service as 'DIGITAL PRINTER AND MAINTENANCE'. To fully assess the value and scope, details on the number of devices, their specifications (e.g., color/monochrome, print speed, features), and the specific maintenance tasks covered (e.g., preventative maintenance, on-site repair, parts replacement) would be necessary. This information is crucial for comparing the contract's pricing against market rates for similar equipment and service packages.

How does the pricing compare to similar contracts for Xerox digital printers and maintenance?

A direct comparison of pricing is difficult without more granular data on the specific printer models, service levels, and contract duration. However, the total award of $178,202.67 over approximately 60 months (1824 days) suggests an average annual cost of roughly $35,640. This figure encompasses both the equipment (if leased or included) and the maintenance services. Benchmarking against publicly available contract data for similar Xerox procurements by other federal agencies or large commercial entities, considering factors like volume discounts and service agreements, would be required for a robust price comparison. The firm-fixed-price nature provides budget certainty but requires careful initial pricing to ensure value.

What are the key performance indicators (KPIs) or service level agreements (SLAs) associated with the maintenance services?

The provided data does not include information on specific Key Performance Indicators (KPIs) or Service Level Agreements (SLAs) for the maintenance services. Typically, such contracts would outline metrics like response times for service calls, printer uptime guarantees, parts availability, and technician qualifications. The absence of this data makes it challenging to objectively assess the quality and responsiveness of the maintenance provided by Xerox Corporation. The Department of Veterans Affairs would likely have internal performance monitoring processes, but these details are not publicly available in the summary data.

What is the historical spending pattern for digital printer and maintenance services by the Department of Veterans Affairs?

The provided data only pertains to a single delivery order valued at $178,202.67. To understand the historical spending pattern for digital printer and maintenance services by the Department of Veterans Affairs (VA), one would need to analyze a broader dataset encompassing all relevant contracts over several fiscal years. This would involve identifying all contracts with similar Product Service Codes (PSCs) or keywords related to printers and maintenance, aggregating their values, and examining trends in spending, vendor awards, and contract types. Without this broader context, it's impossible to determine if this specific award represents an increase, decrease, or consistent level of spending for the VA.

What is the track record of Xerox Corporation in fulfilling similar government contracts?

Xerox Corporation is a major, established player in the office equipment and document management industry, with a long history of providing products and services to government agencies, including the Department of Veterans Affairs. While this specific data point doesn't detail their performance on this particular contract, Xerox generally has a significant presence in the federal market. Assessing their track record would involve reviewing past performance evaluations (if available), contract award histories, and any reported issues or successes on similar government contracts. Their established market position suggests a baseline level of capability and experience in meeting government requirements.

Industry Classification

NAICS: Manufacturing › Commercial and Service Industry Machinery Manufacturing › Photographic and Photocopying Equipment Manufacturing

Product/Service Code: PHOTOGRAPHIC EQPT

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Offers Received: 1

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 1800 M ST NW STE 500N, WASHINGTON, DC, 20036

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Manufacturer of Goods, Not Designated a Small Business, Special Designations, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $178,203

Exercised Options: $178,203

Current Obligation: $178,203

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Parent Contract

Parent Award PIID: GS03F137DA

IDV Type: FSS

Timeline