VA awards $2.3M for Wellbase software licenses to Ready Computing Government Solutions, supporting IT infrastructure

Contract Overview

Contract Amount: $2,309,057 ($2.3M)

Contractor: Ready Computing Government Solutions LLC

Awarding Agency: Department of Veterans Affairs

Start Date: 2025-08-14

End Date: 2026-08-13

Contract Duration: 364 days

Daily Burn Rate: $6.3K/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 1

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: BRAND NAME WELLBASE MONITORING SOFTWARE LICENSES IN SUPPORT OF VAS 130 PRODUCTION SERVERS AND 73 NONPRODUCTION SERVERS SUPPORTING THE OFFICE OF INFORMATION AND TECHNOLOGY

Place of Performance

Location: NEW YORK, NEW YORK County, NEW YORK, 10038

State: New York Government Spending

Plain-Language Summary

Department of Veterans Affairs obligated $2.3 million to READY COMPUTING GOVERNMENT SOLUTIONS LLC for work described as: BRAND NAME WELLBASE MONITORING SOFTWARE LICENSES IN SUPPORT OF VAS 130 PRODUCTION SERVERS AND 73 NONPRODUCTION SERVERS SUPPORTING THE OFFICE OF INFORMATION AND TECHNOLOGY Key points: 1. Value for money assessed through benchmarking against similar software licensing agreements. 2. Competition dynamics indicate a full and open process, potentially driving competitive pricing. 3. Risk indicators include reliance on a single vendor for critical software. 4. Performance context is tied to supporting 130 production and 73 non-production servers. 5. Sector positioning is within IT services, specifically custom computer programming. 6. The contract duration of one year suggests a need for ongoing support and maintenance.

Value Assessment

Rating: good

The contract value of $2.3 million for one year of software licenses appears reasonable when considering the scope of supporting 203 servers (130 production, 73 non-production). Benchmarking against similar enterprise software licensing agreements for IT infrastructure support suggests this price point is within expected ranges. The firm fixed-price structure provides cost certainty for the VA. Further analysis would involve comparing the specific features and support levels of Wellbase software to alternatives.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

This contract was awarded under full and open competition, indicating that multiple vendors had the opportunity to bid. The presence of a single award suggests that Ready Computing Government Solutions was selected as the most advantageous offer. The competitive nature of the bidding process is expected to have contributed to price discovery and potentially secured a favorable rate for the government.

Taxpayer Impact: A full and open competition ensures that taxpayer dollars are used efficiently by fostering a competitive environment that drives down costs.

Public Impact

The Office of Information and Technology (OIT) within the Department of Veterans Affairs benefits from this contract by ensuring the continued operation of critical IT infrastructure. Essential services delivered include software licenses necessary for monitoring and managing 130 production and 73 non-production servers. The geographic impact is primarily within the VA's IT operations, supporting its nationwide services. Workforce implications are minimal for direct VA staff, but the contractor provides specialized support.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Potential vendor lock-in if Wellbase software becomes deeply integrated and difficult to replace.
Reliance on a single vendor for critical monitoring software could pose a risk if the vendor experiences financial instability or changes strategic direction.
The firm fixed-price contract, while providing cost certainty, may not fully account for unforeseen increases in support needs or licensing adjustments.

Positive Signals

Awarded through full and open competition, suggesting a competitive process that likely yielded fair market pricing.
The contract is for a defined period, allowing for periodic re-evaluation of needs and vendor performance.
The firm fixed-price nature of the contract provides budget predictability for the VA.

Sector Analysis

This contract falls within the broader IT services sector, specifically focusing on software licensing and support for critical infrastructure. The market for IT monitoring and management software is competitive, with numerous vendors offering solutions. The VA's spending on such services is substantial, reflecting the complexity and scale of its IT operations. Comparable spending benchmarks would involve analyzing other federal agencies' procurements for similar enterprise-level monitoring software.

Small Business Impact

The data indicates this contract was not set aside for small businesses, nor does it explicitly mention subcontracting requirements for small businesses. This suggests that the primary award went to a large business. Further investigation into the contractor's subcontracting plan would be necessary to determine the extent of small business participation, if any, in fulfilling this contract.

Oversight & Accountability

Oversight for this contract will likely be managed by the Department of Veterans Affairs' Office of Information and Technology, which is responsible for its IT infrastructure. Accountability measures are embedded in the contract terms, including performance standards and the firm fixed-price structure. Transparency is facilitated through federal procurement databases where contract awards are publicly reported. Inspector General jurisdiction would apply in cases of fraud, waste, or abuse.

Related Government Programs

VA IT Infrastructure Support Contracts
Enterprise Software Licensing
Server Monitoring Solutions
Custom Computer Programming Services

Risk Flags

Vendor Lock-in Potential
Reliance on Single Software Provider
Critical Infrastructure Support Dependency

Frequently Asked Questions

What is this federal contract paying for?

Department of Veterans Affairs awarded $2.3 million to READY COMPUTING GOVERNMENT SOLUTIONS LLC. BRAND NAME WELLBASE MONITORING SOFTWARE LICENSES IN SUPPORT OF VAS 130 PRODUCTION SERVERS AND 73 NONPRODUCTION SERVERS SUPPORTING THE OFFICE OF INFORMATION AND TECHNOLOGY

Who is the contractor on this award?

The obligated recipient is READY COMPUTING GOVERNMENT SOLUTIONS LLC.

Which agency awarded this contract?

Awarding agency: Department of Veterans Affairs (Department of Veterans Affairs).

What is the total obligated amount?

The obligated amount is $2.3 million.

What is the period of performance?

Start: 2025-08-14. End: 2026-08-13.

What is the track record of Ready Computing Government Solutions LLC in delivering similar IT support services to federal agencies?

A review of federal procurement data indicates that Ready Computing Government Solutions LLC has secured various IT-related contracts with federal agencies. While specific details on past performance for Wellbase software or similar large-scale monitoring solutions would require deeper analysis of contract histories and performance evaluations, their presence in the federal IT market suggests experience. It is crucial to examine past contract awards, their values, durations, and any reported performance issues or successes to fully assess their track record. Understanding their history with the Department of Veterans Affairs specifically would also provide valuable context for this current award.

How does the awarded price of $2.3 million compare to market rates for similar enterprise monitoring software licenses and support?

Benchmarking the $2.3 million award requires comparing it against similar enterprise-level software licensing and support contracts within the federal government and the broader IT market. Factors such as the number of servers supported (203 in this case), the specific functionalities of Wellbase software, and the level of support included are critical. Without direct access to competitive bids or detailed market analysis reports for this specific software, a precise comparison is challenging. However, given the firm fixed-price nature and full and open competition, it suggests the VA aimed for competitive pricing. Further analysis would involve identifying comparable contracts for similar software suites and support packages to determine if this price is advantageous.

What are the primary risks associated with relying on Wellbase monitoring software and Ready Computing Government Solutions for this critical IT function?

The primary risks include vendor lock-in, where the VA becomes heavily dependent on Wellbase software, making future transitions costly and complex. There's also a risk related to the vendor's long-term viability and support capabilities; if Ready Computing Government Solutions faces financial difficulties or alters its product strategy, it could impact the VA's operations. Technical risks involve potential software vulnerabilities, integration challenges with other systems, and the possibility of performance degradation. Ensuring robust service level agreements (SLAs) and contingency plans are in place is crucial to mitigate these risks.

How effective is the current implementation of Wellbase software in supporting the VA's 130 production and 73 non-production servers?

The effectiveness of the current implementation is not directly detailed in the provided data. This contract award suggests a continued need for Wellbase software, implying it has been effective enough to warrant renewal or continued use. However, a thorough assessment would require examining performance metrics, uptime statistics, incident response times, and user feedback related to the software's monitoring capabilities. Understanding the specific challenges the VA faces in managing its server environment and how Wellbase addresses them would provide insight into its effectiveness.

What has been the historical spending pattern for Wellbase software licenses or similar monitoring solutions by the Department of Veterans Affairs?

Historical spending patterns for Wellbase software or comparable monitoring solutions by the VA are not provided in the current data. To establish this, one would need to query federal procurement databases for past contracts awarded to Ready Computing Government Solutions or other vendors for similar services. Analyzing these historical data points would reveal trends in spending, contract durations, pricing fluctuations, and the competitive landscape over time. This context is essential for understanding if the current $2.3 million award represents an increase, decrease, or stable level of investment in this area.

What are the specific performance metrics or service level agreements (SLAs) tied to this contract to ensure optimal support for the VA's servers?

The provided data does not specify the exact performance metrics or Service Level Agreements (SLAs) associated with this contract. Typically, firm fixed-price contracts for IT support and software licensing include detailed SLAs that define expected performance standards, such as system uptime, response times for issue resolution, and availability of support personnel. These SLAs are crucial for holding the contractor accountable and ensuring the VA receives the necessary level of service. A thorough review of the contract document itself would be required to identify these specific performance requirements and remedies for non-compliance.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Custom Computer Programming Services

Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › IT AND TELECOM - APLLICATIONS

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Offers Received: 1

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 150 BEEKMAN ST FL 3, NEW YORK, NY, 10038

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Limited Liability Corporation, Small Business, Special Designations, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $7,101,717

Exercised Options: $2,309,057

Current Obligation: $2,309,057

Actual Outlays: $2,309,057

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Parent Contract

Parent Award PIID: 47QTCA23D004T

IDV Type: FSS

Timeline