State Dept. Awards $16.5M for AppleCare Tech Support to Feddata Technology Solutions
Contract Overview
Contract Amount: $16,506 ($16.5K)
Contractor: Feddata Technology Solutions, LLC
Awarding Agency: Department of State
Start Date: 2026-04-14
End Date: 2027-04-13
Contract Duration: 364 days
Daily Burn Rate: $45/day
Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Number of Offers Received: 6
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: APPLECARE TECHNICAL SUPPORT
Place of Performance
Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20520
Plain-Language Summary
Department of State obligated $16,505.52 to FEDDATA TECHNOLOGY SOLUTIONS, LLC for work described as: APPLECARE TECHNICAL SUPPORT Key points: 1. Contract awarded to Feddata Technology Solutions, LLC for AppleCare Technical Support. 2. The contract has a total value of $16,505,520. 3. Competition was full and open after exclusion of sources. 4. The contract duration is 364 days, ending April 13, 2027.
Value Assessment
Rating: fair
The contract value of $16.5M for AppleCare technical support over one year appears high compared to standard consumer pricing. Benchmarking against similar government IT support contracts is necessary to assess value.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded under full and open competition after exclusion of sources, suggesting a competitive bidding process. However, the specific reason for excluding sources needs further investigation to ensure optimal price discovery.
Taxpayer Impact: Taxpayers may be overpaying if the pricing is not benchmarked against comparable government contracts or if the exclusion of sources limited competitive offers.
Public Impact
Ensures continued technical support for Apple devices used by the Department of State. Supports critical IT infrastructure for government operations. Potential for cost savings if pricing is competitive with market rates.
Waste & Efficiency Indicators
Waste Risk Score: 45 / 10
Warning Flags
- Potential for overpricing given the high contract value for technical support.
- Lack of clear justification for excluding sources in the competition.
Positive Signals
- Awarded through full and open competition, indicating a structured procurement process.
- Clear contract end date provides an opportunity to re-evaluate needs and pricing.
Sector Analysis
This contract falls under IT services, specifically computer-related services. Government spending on IT support can vary widely, but large contracts like this warrant scrutiny to ensure cost-effectiveness and alignment with agency needs.
Small Business Impact
The data does not indicate if small businesses were involved in this contract. Further analysis is needed to determine the extent of small business participation.
Oversight & Accountability
The Department of State is responsible for oversight of this contract. Regular performance reviews and cost audits are crucial to ensure accountability and value for taxpayer money.
Related Government Programs
- Other Computer Related Services
- Department of State Contracting
- Department of State Programs
Risk Flags
- High contract value for technical support.
- Potential for limited competition due to source exclusion.
- Lack of detailed service scope in provided data.
- Need for cost benchmarking against similar contracts.
Tags
other-computer-related-services, department-of-state, dc, delivery-order, under-100k
Frequently Asked Questions
What is this federal contract paying for?
Department of State awarded $16,505.52 to FEDDATA TECHNOLOGY SOLUTIONS, LLC. APPLECARE TECHNICAL SUPPORT
Who is the contractor on this award?
The obligated recipient is FEDDATA TECHNOLOGY SOLUTIONS, LLC.
Which agency awarded this contract?
Awarding agency: Department of State (Department of State).
What is the total obligated amount?
The obligated amount is $16,505.52.
What is the period of performance?
Start: 2026-04-14. End: 2027-04-13.
What specific AppleCare services are included in this $16.5M contract, and how do they align with the Department of State's technical support needs?
The contract details for 'AppleCare Technical Support' are broad. A thorough review of the statement of work is required to understand the scope of services, including hardware support, software troubleshooting, and device management. This will clarify if the services are tailored to the specific operational requirements of the Department of State or represent a general support package.
What was the rationale for excluding specific sources during the 'full and open competition' phase, and did this exclusion impact the final pricing?
The justification for excluding sources needs to be examined. While the procurement was 'full and open,' the exclusion of certain vendors could limit competition and potentially lead to higher prices. Understanding the criteria for exclusion is vital to ensure fair market access and optimal cost efficiency for the government.
How does the per-unit cost of this AppleCare technical support compare to similar contracts awarded by other federal agencies or commercial entities for comparable services?
Benchmarking the per-unit cost against similar government contracts or commercial offerings is essential for value assessment. Without this comparison, it's difficult to determine if $16.5 million represents a fair market price for the services rendered. A detailed cost-benefit analysis should be conducted.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Other Computer Related Services
Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › IT AND TELECOM - NETWORK
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Offers Received: 6
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Parent Company: Federal Data Systems LLC
Address: 9045 JUNCTION DR, ANNAPOLIS JUNCTION, MD, 20701
Business Categories: Category Business, Limited Liability Corporation, Not Designated a Small Business, Partnership or Limited Liability Partnership, Special Designations, U.S.-Owned Business
Financial Breakdown
Contract Ceiling: $16,506
Exercised Options: $16,506
Current Obligation: $16,506
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Parent Contract
Parent Award PIID: NNG15SD84B
IDV Type: GWAC
Timeline
Start Date: 2026-04-14
Current End Date: 2027-04-13
Potential End Date: 2027-04-13 00:00:00
Last Modified: 2026-04-10
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