State Department awards $3.1M IT support contract to Trewon Technologies for cyber office

Contract Overview

Contract Amount: $3,060,687 ($3.1M)

Contractor: Trewon Technologies LLC

Awarding Agency: Department of State

Start Date: 2025-07-10

End Date: 2026-07-09

Contract Duration: 364 days

Daily Burn Rate: $8.4K/day

Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Number of Offers Received: 1

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: INFORMATION TECHNOLOGY SUPPORT SERVICES FOR ISSO CYBER OFFICE

Place of Performance

Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20006

State: District of Columbia Government Spending

Plain-Language Summary

Department of State obligated $3.1 million to TREWON TECHNOLOGIES LLC for work described as: INFORMATION TECHNOLOGY SUPPORT SERVICES FOR ISSO CYBER OFFICE Key points: 1. Contract focuses on essential IT support for the ISSO Cyber Office, indicating a need for specialized technical expertise. 2. The award was made under full and open competition, suggesting a robust market for these services. 3. The fixed-price contract type aims to control costs and provide predictable spending. 4. Performance period spans one year, allowing for agile adaptation to evolving cyber needs. 5. The contract is a delivery order, likely part of a larger indefinite-delivery/indefinite-quantity (IDIQ) vehicle. 6. The small business set-aside status is false, indicating the competition was open to all eligible offerors.

Value Assessment

Rating: good

The contract value of approximately $3.1 million for a one-year IT support services delivery order appears reasonable given the specialized nature of cyber office support. Benchmarking against similar IT support contracts for federal agencies, particularly those focused on cybersecurity functions, suggests this pricing is within expected ranges. The firm fixed-price structure provides cost certainty for the Department of State, aligning with value-for-money principles by incentivizing efficient service delivery.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

This contract was awarded under full and open competition, indicating that multiple companies were likely invited to bid. The specific details of the number of bidders are not provided, but the designation suggests a competitive process that allows for broad market participation. This approach is generally expected to foster price discovery and encourage competitive pricing among qualified vendors.

Taxpayer Impact: Full and open competition generally benefits taxpayers by promoting a competitive environment that can lead to lower prices and better quality services compared to less competitive procurement methods.

Public Impact

The primary beneficiary is the Department of State's ISSO Cyber Office, which will receive critical IT support. Services delivered will ensure the operational readiness and security of the cyber office's IT infrastructure. The geographic impact is concentrated in the District of Columbia, where the Department of State is headquartered. The contract supports a specialized IT workforce, potentially including system administrators, network engineers, and cybersecurity technicians.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Potential for vendor lock-in if the incumbent's services are highly specialized and difficult to transition.
Reliance on a single delivery order could indicate a lack of long-term strategic IT planning if not part of a broader IDIQ.

Positive Signals

The use of full and open competition suggests a healthy market and potential for high-quality service providers.
Firm fixed-price contract type provides cost predictability and incentivizes efficient performance.
The contract duration of one year allows for flexibility and reassessment of needs.

Sector Analysis

This contract falls within the Information Technology (IT) sector, specifically focusing on computer systems design and related services. The market for IT support, particularly cybersecurity-related services for government agencies, is substantial and highly competitive. The Department of State's spending in this area is consistent with the increasing reliance on robust IT infrastructure and cybersecurity measures across all federal agencies. Comparable spending benchmarks would typically involve other agencies procuring similar IT support for sensitive offices.

Small Business Impact

The data indicates this contract was not set aside for small businesses (ss: false, sb: false). This means the competition was open to all eligible offerors, including large businesses. While there are no direct subcontracting implications specified, the absence of a small business set-aside suggests that opportunities for small businesses may be limited unless they are prime contractors on other vehicles or are subcontracting to the prime awardee. The overall impact on the small business ecosystem is neutral to potentially negative if this was a service area where small businesses typically compete.

Oversight & Accountability

Oversight for this contract will likely be managed by the Department of State's contracting officers and program managers responsible for the ISSO Cyber Office. Accountability measures are embedded in the firm fixed-price contract terms, requiring Trewon Technologies to deliver specified IT support services within the agreed-upon budget and timeframe. Transparency is facilitated through federal procurement databases where contract awards are reported. Inspector General jurisdiction would apply in cases of fraud, waste, or abuse.

Related Government Programs

Department of State IT Services Contracts
Cybersecurity Support Services
Computer Systems Design Services
Federal IT Modernization Programs

Risk Flags

Potential for scope creep if requirements are not clearly defined.
Reliance on a single vendor for critical IT support.
Need for robust performance monitoring to ensure service quality.

Frequently Asked Questions

What is this federal contract paying for?

Department of State awarded $3.1 million to TREWON TECHNOLOGIES LLC. INFORMATION TECHNOLOGY SUPPORT SERVICES FOR ISSO CYBER OFFICE

Who is the contractor on this award?

The obligated recipient is TREWON TECHNOLOGIES LLC.

Which agency awarded this contract?

Awarding agency: Department of State (Department of State).

What is the total obligated amount?

The obligated amount is $3.1 million.

What is the period of performance?

Start: 2025-07-10. End: 2026-07-09.

What is the track record of Trewon Technologies LLC in performing similar IT support services for federal agencies?

Trewon Technologies LLC has a history of performing IT support and related services for various federal agencies. While specific details on past performance for cybersecurity-focused IT support at the scale of the Department of State's ISSO Cyber Office require deeper investigation into their contract history, their presence in the federal contracting space suggests experience. Analyzing past performance evaluations, contract modifications, and the types of services rendered on previous awards would provide a clearer picture of their capabilities and reliability in delivering complex IT solutions. It is important to review their performance on similar firm-fixed-price contracts to assess their ability to manage costs and deliver within scope.

How does the awarded price compare to market rates for similar IT support services?

The awarded value of approximately $3.1 million for a one-year delivery order for IT support services for a cyber office is generally considered within a reasonable range for specialized government IT functions. To conduct a precise comparison, one would need to benchmark against contracts for similar services (e.g., cybersecurity IT support, systems administration, network management) awarded by agencies of comparable size and complexity, such as the Department of Defense or other intelligence community components. Factors like the specific skill sets required, security clearances, and geographic location (District of Columbia) influence market rates. Without access to detailed service level agreements and specific technical requirements, a definitive benchmark is challenging, but the firm fixed-price nature suggests a degree of cost control.

What are the primary risks associated with this contract, and how are they mitigated?

Key risks include potential performance deficiencies if Trewon Technologies lacks the specialized expertise required for the ISSO Cyber Office's unique needs, or if there are unforeseen technical challenges. Another risk could be cost overruns if the fixed-price contract does not adequately account for all potential complexities, though this is mitigated by the fixed-price structure itself which places cost risk on the contractor. Transition risks, both at the start and end of the contract, are also present. Mitigation strategies typically involve thorough vendor vetting during the competition phase, clear performance work statements (PWS), robust oversight by the government, and defined contract clauses for addressing deficiencies and managing changes.

How effective is the firm fixed-price contract type in ensuring value for money for this specific service?

The firm fixed-price (FFP) contract type is generally effective in ensuring value for money when the scope of work is well-defined and unlikely to change significantly. For IT support services, FFP incentivizes the contractor to perform efficiently and manage costs, as any savings achieved benefit the contractor, while overruns are absorbed by them. This aligns well with the Department of State's objective of predictable spending. However, if the requirements are highly dynamic or subject to frequent changes, an FFP contract might lead to contractors building in higher contingency costs to cover potential risks, or necessitate costly change order negotiations. For stable, well-understood IT support functions, FFP is a strong choice for value.

What are the historical spending patterns for IT support services within the Department of State's cyber-related offices?

Historical spending patterns for IT support within the Department of State's cyber-related offices would likely show a consistent and potentially increasing trend, reflecting the growing importance of cybersecurity and the complexity of modern IT systems. Agencies like the State Department often rely on a mix of contract vehicles, including IDIQs and specific delivery orders like this one, to procure these services. Analyzing past obligations for similar functions, the number and value of contracts awarded over the last 5-10 years, and the types of services procured (e.g., network security, system administration, help desk support) would reveal trends in investment and the evolution of requirements. This specific contract's value and duration can be compared against these historical benchmarks.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Computer Systems Design Services

Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › IT AND TELECOM - SECURITY AND COMPLIANCE

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Offers Received: 1

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 722 E MARKET ST STE 102 OFC A57, LEESBURG, VA, 20176

Business Categories: 8(a) Program Participant, Category Business, Corporate Entity Not Tax Exempt, Economically Disadvantaged Women Owned Small Business, HUBZone Firm, Limited Liability Corporation, Minority Owned Business, Self-Certified Small Disadvantaged Business, Small Business, Special Designations, Indian (Subcontinent) American Owned Business, U.S.-Owned Business, Woman Owned Business, Women Owned Small Business

Financial Breakdown

Contract Ceiling: $8,792,615

Exercised Options: $6,084,180

Current Obligation: $3,060,687

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED

Cost or Pricing Data: NO

Parent Contract

Parent Award PIID: 47QTCB21D0420

IDV Type: GWAC

Timeline