State Dept. Awards $541M for Visa Support Services to LDRM LLC
Contract Overview
Contract Amount: $541,156,828 ($541.2M)
Contractor: Ldrm LLC
Awarding Agency: Department of State
Start Date: 2019-09-30
End Date: 2026-05-31
Contract Duration: 2,435 days
Daily Burn Rate: $222.2K/day
Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Number of Offers Received: 7
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: VISA SUPPORT SERVICES (VSS) AT THE NATIONAL VISA CENTER (NVC) AND KENTUCKY CONSULAR CENTER (KCC)
Place of Performance
Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20522
Plain-Language Summary
Department of State obligated $541.2 million to LDRM LLC for work described as: VISA SUPPORT SERVICES (VSS) AT THE NATIONAL VISA CENTER (NVC) AND KENTUCKY CONSULAR CENTER (KCC) Key points: 1. Contract awarded to LDRM LLC for visa support services. 2. Significant contract value of $541.16 million over its period of performance. 3. Competition method was 'Full and Open Competition After Exclusion of Sources'. 4. The contract type is a Definitive Contract with a Firm Fixed Price. 5. Services include Computer Facilities Management.
Value Assessment
Rating: fair
The contract's firm fixed price structure provides cost certainty. However, without specific benchmarks for 'Computer Facilities Management Services' within the consular context, a precise value assessment is difficult. The total award value is substantial.
Cost Per Unit: N/A
Competition Analysis
Competition Level: limited
The competition was 'Full and Open Competition After Exclusion of Sources,' indicating some restrictions. This method might limit the pool of potential bidders, potentially impacting price discovery and overall value compared to truly unrestricted full and open competition.
Taxpayer Impact: Taxpayers are funding essential visa support operations. The effectiveness of the competition method in securing the best price for these services is a key consideration for taxpayer impact.
Public Impact
Ensures smooth operation of visa processing for international travelers. Supports diplomatic functions and national security by managing visa data and facilities. Impacts individuals and businesses seeking to enter the United States. Contributes to the efficiency of the Department of State's consular operations.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Limited competition method may affect price optimization.
- Lack of specific performance metrics in provided data.
- Potential for vendor lock-in with a definitive contract.
Positive Signals
- Firm Fixed Price contract provides budget predictability.
- Long-term contract ensures continuity of essential services.
- Awarded by the Department of State, a key federal agency.
Sector Analysis
This contract falls under IT services, specifically Computer Facilities Management. Spending in this sector is consistently high across government agencies, supporting critical infrastructure and operations. Benchmarks vary widely based on service scope and complexity.
Small Business Impact
The data indicates this contract was not awarded to small businesses (ss: false, sb: false). Therefore, there is no direct benefit to small businesses from this specific award, and opportunities for subcontracting are not specified.
Oversight & Accountability
The Department of State is responsible for overseeing this contract. The 'Full and Open Competition After Exclusion of Sources' method suggests a specific justification was made, which should be documented and auditable to ensure accountability.
Related Government Programs
- Computer Facilities Management Services
- Department of State Contracting
- Department of State Programs
Risk Flags
- Limited competition may inflate costs.
- Lack of transparency on specific services and performance metrics.
- Potential for vendor lock-in.
- No small business participation indicated.
Tags
computer-facilities-management-services, department-of-state, dc, definitive-contract, 100m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of State awarded $541.2 million to LDRM LLC. VISA SUPPORT SERVICES (VSS) AT THE NATIONAL VISA CENTER (NVC) AND KENTUCKY CONSULAR CENTER (KCC)
Who is the contractor on this award?
The obligated recipient is LDRM LLC.
Which agency awarded this contract?
Awarding agency: Department of State (Department of State).
What is the total obligated amount?
The obligated amount is $541.2 million.
What is the period of performance?
Start: 2019-09-30. End: 2026-05-31.
What specific services are included under 'Computer Facilities Management Services' for visa support, and how do they align with industry standards for cost-effectiveness?
The provided data lacks granular detail on the specific services encompassed by 'Computer Facilities Management Services' for the NVC and KCC. To assess cost-effectiveness, a breakdown of IT infrastructure management, data center operations, network support, and cybersecurity measures would be needed. Comparing these specific services against industry benchmarks for similar-sized government or private sector operations would reveal if the $541 million award represents a fair price for the value delivered.
How did the 'Exclusion of Sources' in the competition process impact the final contract price and the range of potential solutions?
The 'Exclusion of Sources' implies that certain potential bidders were not allowed to compete, even if they could have provided the required services. This limitation inherently reduces the competitive pressure, potentially leading to a higher price than if all capable vendors had participated. It also restricts the government's access to a wider array of innovative solutions or alternative approaches that excluded vendors might have offered.
What are the key performance indicators (KPIs) for this contract, and how is LDRM LLC's performance being measured to ensure effective visa support operations?
The provided data does not specify the Key Performance Indicators (KPIs) or the measurement mechanisms for LDRM LLC's performance. Effective oversight requires clearly defined metrics related to system uptime, response times for technical issues, data security compliance, and overall support quality. Without these, it's challenging to objectively assess whether the contractor is delivering services effectively and meeting the Department of State's operational needs.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Computer Facilities Management Services
Product/Service Code: OPERATION OF GOVT OWNED FACILITY › OPERATE GOVT OWNED BUILDINGS
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Solicitation Procedures: NEGOTIATED PROPOSAL/QUOTE
Solicitation ID: 19AQMM18R0428
Offers Received: 7
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Address: 13873 PARK CENTER RD STE 400N-550, HERNDON, VA, 20171
Business Categories: Alaskan Native Corporation Owned Firm, Category Business, Corporate Entity Not Tax Exempt, Limited Liability Corporation, Minority Owned Business, Native American Owned Business, SBA Certified 8 a Joint Venture, Self-Certified Small Disadvantaged Business, Small Business, Special Designations, U.S.-Owned Business
Financial Breakdown
Contract Ceiling: $725,218,412
Exercised Options: $668,790,708
Current Obligation: $541,156,828
Subaward Activity
Number of Subawards: 2
Total Subaward Amount: $1,000,000
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED
Cost or Pricing Data: NO
Timeline
Start Date: 2019-09-30
Current End Date: 2026-05-31
Potential End Date: 2026-05-31 00:00:00
Last Modified: 2026-03-30
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