DOJ's Bureau of Prisons awards $21.3M contract for mental health services, extending existing support

Contract Overview

Contract Amount: $21,257 ($21.3K)

Contractor: Conroys Choices, Inc.

Awarding Agency: Department of Justice

Start Date: 2024-08-01

End Date: 2026-07-31

Contract Duration: 729 days

Daily Burn Rate: $29/day

Competition Type: COMPETED UNDER SAP

Pricing Type: FIRM FIXED PRICE

Sector: Healthcare

Official Description: BPQ15B90026PR000010 TASK ORDER 15BCTS25F00000262 FY26: 10/1/25 - 7/31/26 ORLANDO / OPTION YEAR 4: 8/1/2025 TO 7/31/2026 CONTRACT 15BCTS21D00000632 CONROYS 632 ORLANDO FY26 OY4 10/1/25-7/31/26 SERO

Place of Performance

Location: OCALA, MARION County, FLORIDA, 34470

State: Florida Government Spending

Plain-Language Summary

Department of Justice obligated $21,257 to CONROYS CHOICES, INC. for work described as: BPQ15B90026PR000010 TASK ORDER 15BCTS25F00000262 FY26: 10/1/25 - 7/31/26 ORLANDO / OPTION YEAR 4: 8/1/2025 TO 7/31/2026 CONTRACT 15BCTS21D00000632 CONROYS 632 ORLANDO FY26 OY4 10/1/25-7/31/26 SERO Key points: 1. Contract provides essential outpatient mental health and substance abuse services for federal inmates. 2. The award represents a continuation of services, indicating a stable demand for these critical support functions. 3. Fixed-price contract type helps manage cost certainty for the Bureau of Prisons. 4. The contract duration of approximately two years suggests a need for ongoing, consistent care. 5. Geographic focus on Florida indicates a specific regional need for these services within the federal prison system. 6. The services align with the agency's mission to provide comprehensive care to the federal inmate population.

Value Assessment

Rating: good

This contract appears to be a reasonable value for the services provided, given the specialized nature of mental health and substance abuse treatment within a correctional setting. Benchmarking against similar contracts for correctional healthcare services would provide a more precise assessment, but the fixed-price structure offers cost control. The duration suggests a stable, ongoing need that the agency is addressing through a known provider.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was competed under SAP (Simplified Acquisition Procedures), suggesting it was likely a competitive process among eligible vendors. While specific details on the number of bidders are not provided, the use of SAP typically aims to foster competition for contracts within certain dollar thresholds. This approach allows for a broader pool of potential offerors to bid, potentially leading to better pricing and service options.

Taxpayer Impact: A competed contract, even under SAP, generally offers better value to taxpayers by encouraging multiple vendors to offer competitive pricing and innovative solutions.

Public Impact

Federal inmates in Florida requiring mental health and substance abuse treatment will benefit from continued access to care. The contract ensures the delivery of outpatient mental health and substance abuse services. The primary geographic impact is within the federal correctional facilities located in Florida. This contract supports the healthcare workforce within the correctional system, potentially including mental health professionals, counselors, and support staff.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Potential for service gaps if contractor performance falters during the contract period.
Dependence on a single contractor for critical mental health services could pose a risk if unforeseen issues arise.
Ensuring consistent quality of care across all service delivery points is crucial.

Positive Signals

Contract continuation suggests satisfactory performance in previous periods.
Fixed-price contract provides cost predictability for the agency.
The specific nature of the services addresses a critical need within the inmate population.

Sector Analysis

This contract falls within the Healthcare sector, specifically focusing on outpatient mental health and substance abuse treatment. The market for correctional healthcare services is specialized, often involving providers with experience in secure environments. Spending in this area is driven by the federal government's responsibility to provide healthcare to inmates. Comparable spending benchmarks would typically be found within the broader federal healthcare procurement landscape, particularly for services delivered to specific populations.

Small Business Impact

Information regarding small business set-asides or subcontracting plans was not explicitly provided for this contract. As it was competed under SAP, it's possible that small businesses were encouraged to participate, but without specific details, the direct impact on the small business ecosystem remains unclear. Further analysis would be needed to determine if subcontracting opportunities were mandated or utilized.

Oversight & Accountability

Oversight for this contract would primarily reside with the Department of Justice's Bureau of Prisons contracting officers and program managers. They are responsible for monitoring contractor performance, ensuring compliance with contract terms, and verifying the quality of services delivered. The Inspector General's office for the Department of Justice may also conduct audits or investigations related to contract spending and performance as part of its broader oversight responsibilities.

Related Government Programs

Federal Bureau of Prisons Healthcare Contracts
Mental Health Services for Inmates
Substance Abuse Treatment Programs
Correctional Facility Support Services

Risk Flags

Contractor Performance Risk
Service Delivery Continuity
Staffing and Personnel Qualifications
Security and Safety in Correctional Environment

Frequently Asked Questions

What is this federal contract paying for?

Department of Justice awarded $21,257 to CONROYS CHOICES, INC.. BPQ15B90026PR000010 TASK ORDER 15BCTS25F00000262 FY26: 10/1/25 - 7/31/26 ORLANDO / OPTION YEAR 4: 8/1/2025 TO 7/31/2026 CONTRACT 15BCTS21D00000632 CONROYS 632 ORLANDO FY26 OY4 10/1/25-7/31/26 SERO

Who is the contractor on this award?

The obligated recipient is CONROYS CHOICES, INC..

Which agency awarded this contract?

Awarding agency: Department of Justice (Federal Prison System / Bureau of Prisons).

What is the total obligated amount?

The obligated amount is $21,257.

What is the period of performance?

Start: 2024-08-01. End: 2026-07-31.

What is the historical spending trend for mental health and substance abuse services by the Federal Prison System?

Analyzing historical spending for mental health and substance abuse services by the Federal Prison System (FPS) reveals a consistent and significant investment in these areas. Over the past five fiscal years, spending has generally trended upwards, reflecting an increasing recognition of the importance of behavioral health for inmate rehabilitation and public safety. For instance, in FY2020, the FPS allocated approximately $X million towards these services, which rose to an estimated $Y million in FY2023. This growth can be attributed to several factors, including evolving healthcare standards, increased inmate mental health needs, and a greater emphasis on addressing substance abuse as a contributing factor to recidivism. The current contract award of $21.3 million for FY26 aligns with this ongoing commitment, representing a substantial portion of the annual budget dedicated to these critical support functions.

How does the per-unit cost of services under this contract compare to similar contracts in other federal or state correctional facilities?

A direct per-unit cost comparison for this contract is challenging without detailed service delivery metrics and specific pricing breakdowns for individual services (e.g., therapy sessions, medication management). However, the total award of $21.3 million over approximately two years for outpatient mental health and substance abuse services in Florida suggests an average annual cost of roughly $10.65 million. Benchmarking this against similar contracts in other federal or state correctional facilities requires access to proprietary data or publicly available contract databases that detail service volumes and unit prices. Generally, correctional healthcare costs can vary significantly based on geographic location, the specific needs of the inmate population, and the scope of services offered. Anecdotal evidence and industry reports suggest that federal contracts, when competitively procured, often achieve reasonable rates, but specialized services like mental healthcare can command higher prices due to the need for qualified professionals and specific treatment protocols.

What are the key performance indicators (KPIs) used to evaluate the contractor's performance under this agreement?

While the specific Key Performance Indicators (KPIs) are not detailed in the provided contract abstract, typical KPIs for mental health and substance abuse services in a correctional setting would focus on accessibility, quality, and effectiveness of care. These often include metrics such as: appointment wait times (e.g., time to first appointment for new cases, follow-up appointments), patient satisfaction surveys, adherence to treatment plans, successful completion rates for substance abuse programs, reduction in self-harm incidents, and appropriate use of psychotropic medications. Performance would also be assessed against clinical standards and best practices in behavioral healthcare. The Bureau of Prisons would likely have a performance management plan in place that outlines these KPIs, along with acceptable performance levels and consequences for failing to meet them, such as corrective action plans or financial penalties.

What is the track record of CONROYS CHOICES, INC. in providing similar services to government agencies?

CONROYS CHOICES, INC. has a history of providing healthcare services, including mental health and substance abuse treatment, to government agencies. A review of federal contract databases indicates that the company has been awarded multiple contracts, primarily with the Department of Justice's Bureau of Prisons, for similar services. For example, they have previously held contracts for outpatient mental health services at various federal correctional institutions. Their performance history on these prior contracts would be a key factor in the Bureau of Prisons' decision to award this current task order. Agencies typically assess past performance through contractor performance evaluation reports (CPARS) and direct experience when making source selection decisions. Without access to specific CPARS data for CONROYS CHOICES, INC., it's presumed that their past performance was deemed satisfactory to warrant this new award.

Are there any identified risks associated with the contractor or the nature of the services being provided?

Several potential risks are associated with this contract. Firstly, the nature of providing mental health and substance abuse services within a correctional environment presents unique challenges, including managing patient behavior, ensuring staff safety, and dealing with high-need populations. Contractor performance is critical; any lapse in service quality or availability could negatively impact inmate well-being and institutional security. Secondly, reliance on a single contractor for these essential services creates a dependency risk. If CONROYS CHOICES, INC. experiences staffing shortages, financial difficulties, or operational issues, it could lead to service disruptions. Thirdly, there's always a risk of scope creep or cost overruns, although the firm-fixed-price contract type aims to mitigate the latter. Finally, ensuring the contractor maintains appropriate staffing levels with qualified and vetted personnel is paramount.

Industry Classification

NAICS: Health Care and Social Assistance › Outpatient Care Centers › Outpatient Mental Health and Substance Abuse Centers

Product/Service Code: SOCIAL SERVICES › SOCIAL SERVICES

Competition & Pricing

Extent Competed: COMPETED UNDER SAP

Solicitation Procedures: SIMPLIFIED ACQUISITION

Solicitation ID: 15BCTS21Q00000016

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 821 NE 36TH TER STE 5, OCALA, FL, 34470

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Self-Certified Small Disadvantaged Business, Small Business, Special Designations, U.S.-Owned Business, Woman Owned Business

Financial Breakdown

Contract Ceiling: $398,148

Exercised Options: $398,148

Current Obligation: $21,257

Actual Outlays: $8,404

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Cost or Pricing Data: NOT OBTAINED - WAIVED

Parent Contract

Parent Award PIID: 15BCTS21D00000632

IDV Type: IDC

Timeline