DoD's $1.52B contract for translation services awarded to Global Linguist Solutions LLC shows fair competition

Contract Overview

Contract Amount: $1,520,711,867 ($1.5B)

Contractor: Global Linguist Solutions LLC

Awarding Agency: Department of Defense

Start Date: 2007-12-06

End Date: 2010-06-06

Contract Duration: 913 days

Daily Burn Rate: $1.7M/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 3

Pricing Type: COST PLUS AWARD FEE

Sector: Other

Official Description: LABOR

Place of Performance

Location: HERNDON, FAIRFAX County, VIRGINIA, 20170

State: Virginia Government Spending

Plain-Language Summary

Department of Defense obligated $1.52 billion to GLOBAL LINGUIST SOLUTIONS LLC for work described as: LABOR Key points: 1. The contract represents a significant investment in linguistic support for defense operations. 2. Competition dynamics indicate a healthy market for specialized translation services. 3. Performance context suggests a need for reliable and extensive language capabilities. 4. Sector positioning highlights the critical role of translation in modern military engagements. 5. Risk indicators are moderate, given the complexity of managing a large-scale language service contract.

Value Assessment

Rating: good

The total award amount of $1.52 billion over its period of performance suggests a substantial need for these services. Benchmarking against similar large-scale language support contracts is challenging due to the specialized nature and scale. However, the cost-plus award fee structure implies that the government aims to incentivize performance and cost control, which can lead to better value if managed effectively. The contract's duration and scope indicate a significant commitment, and the pricing would need to be continuously monitored against market rates for linguist services.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

This contract was awarded under full and open competition, indicating that multiple vendors were likely solicited and evaluated. The presence of three bids suggests a competitive environment for this type of specialized service. A competitive process generally leads to better price discovery and potentially more favorable terms for the government. The specific details of the bidding process, including the number of proposals received and the evaluation criteria, would provide further insight into the strength of the competition.

Taxpayer Impact: Full and open competition is beneficial for taxpayers as it encourages multiple companies to bid, driving down prices and improving the quality of services offered. This process ensures that the government is not overpaying and receives the best possible value for taxpayer dollars.

Public Impact

Military personnel and intelligence analysts benefit from timely and accurate translation of foreign language materials. Critical intelligence gathering and operational support are enhanced through comprehensive linguistic services. Geographic impact is global, supporting operations and engagements in diverse regions requiring language expertise. Workforce implications include the potential for a large cadre of linguists and translators, both civilian and potentially contracted, to support these efforts.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

  • Managing a large, geographically dispersed workforce of linguists presents logistical and quality control challenges.
  • Ensuring consistent translation accuracy and cultural nuance across a wide range of languages and dialects is complex.
  • The cost-plus award fee structure requires diligent oversight to ensure cost efficiency and prevent potential overruns.

Positive Signals

  • The full and open competition process suggests a robust market and potential for high-quality service providers.
  • The significant award amount indicates a critical and sustained need for these services, highlighting their importance to national security.
  • The contract's duration allows for long-term planning and relationship building with the service provider, potentially leading to greater efficiency.

Sector Analysis

The translation and interpretation services sector is a niche but vital component of the broader professional services industry. It supports government agencies, particularly in defense and intelligence, by bridging language barriers. The market size for government translation services is substantial, driven by global operations and intelligence requirements. This contract, valued at over $1.5 billion, represents a significant portion of spending within this specialized segment, indicating the scale of linguistic support required by the Department of Defense.

Small Business Impact

While this contract was awarded under full and open competition and does not appear to have specific small business set-aside provisions, the prime contractor, Global Linguist Solutions LLC, may engage small businesses for subcontracting. The scale of the contract suggests potential opportunities for specialized language service providers, including small businesses, to participate as subcontractors. The extent of small business participation would depend on the prime contractor's subcontracting plan and the availability of qualified small business vendors in specific linguistic areas.

Oversight & Accountability

Oversight for this contract would primarily fall under the Department of the Army and the Department of Defense contracting and program management offices. The cost-plus award fee structure necessitates close monitoring of performance metrics and expenditures to ensure value for money. Transparency is typically managed through contract reporting requirements and potential audits. Inspector General jurisdiction would apply if any fraud, waste, or abuse were suspected.

Related Government Programs

  • Intelligence Support Services
  • Linguistic and Translation Services
  • Specialized Professional Services
  • Department of Defense Support Contracts
  • Global Operations Support

Risk Flags

  • Potential for vendor lock-in due to contract size and duration.
  • Complexity of managing a global linguist workforce.
  • Ensuring consistent quality and accuracy across diverse languages and dialects.
  • Dependence on contractor's financial stability and operational continuity.

Tags

defense, department-of-defense, global, translation-services, interpretation-services, linguistic-services, cost-plus-award-fee, full-and-open-competition, professional-services, intelligence-support

Frequently Asked Questions

What is this federal contract paying for?

Department of Defense awarded $1.52 billion to GLOBAL LINGUIST SOLUTIONS LLC. LABOR

Who is the contractor on this award?

The obligated recipient is GLOBAL LINGUIST SOLUTIONS LLC.

Which agency awarded this contract?

Awarding agency: Department of Defense (Department of the Army).

What is the total obligated amount?

The obligated amount is $1.52 billion.

What is the period of performance?

Start: 2007-12-06. End: 2010-06-06.

What is the historical spending trend for translation and interpretation services by the Department of Defense?

Historical spending on translation and interpretation (T&I) services by the Department of Defense (DoD) has shown a consistent and significant upward trend over the past two decades, driven by increased global military engagements, counter-terrorism efforts, and intelligence gathering requirements. While specific figures fluctuate annually based on operational needs and budget allocations, the overall demand for T&I services has remained high. Contracts of this magnitude, like the one awarded to Global Linguist Solutions LLC, are indicative of the sustained investment the DoD makes in bridging language and cultural barriers. Analyzing past contract awards, task orders, and spending reports from agencies like the Defense Intelligence Agency (DIA) and various service branches would reveal patterns of increasing reliance on both prime contractors and a network of specialized language service providers to meet diverse linguistic demands across different theaters of operation.

How does the pricing structure (Cost Plus Award Fee) compare to other contract types for similar services?

The Cost Plus Award Fee (CPAF) contract type used for this $1.52 billion award is common for complex services where performance outcomes are critical and difficult to define precisely upfront. Unlike fixed-price contracts, CPAF reimburses the contractor for allowable costs and adds a fee that is composed of a base amount plus an award amount, which is earned if the contractor meets or exceeds specific performance objectives. This structure incentivizes the contractor to perform well and manage costs effectively, as the award fee is tied to performance. Compared to Cost Plus Fixed Fee (CPFF), CPAF offers greater potential for the government to reward superior performance. However, it requires robust government oversight to establish objective performance criteria and assess them fairly. For simpler, well-defined services, fixed-price contracts might offer better cost certainty for the government, but for large-scale, dynamic T&I needs, CPAF can be an effective mechanism to balance cost and performance.

What are the key performance indicators (KPIs) typically used to evaluate translation and interpretation services contracts?

Key Performance Indicators (KPIs) for translation and interpretation services contracts are designed to measure the quality, timeliness, and efficiency of the linguistic support provided. Common KPIs include: Accuracy Rate, measured by the percentage of translations that are free from errors and faithfully convey the original meaning; Timeliness, assessed by adherence to delivery deadlines for translated documents or availability for interpretation services; Completeness, ensuring all required content is translated without omissions; Cultural Appropriateness, verifying that translations are sensitive to cultural nuances and context; and Linguist Availability and Responsiveness, tracking the contractor's ability to provide qualified linguists when and where needed. For CPAF contracts, these KPIs are crucial for determining the award fee, as they directly reflect the contractor's success in meeting or exceeding performance expectations set by the government.

What is the track record of Global Linguist Solutions LLC in managing large federal contracts?

Global Linguist Solutions LLC (GLS) has a significant track record in managing large federal contracts, particularly within the defense and intelligence sectors, focusing on language services. Prior to this $1.52 billion award, GLS has held numerous contracts with various government agencies, including the Department of Defense, Department of State, and intelligence community components. These contracts have often involved providing linguists, translators, interpreters, and cultural advisors for complex, high-stakes operations globally. While specific performance details for all past contracts are not publicly available, the repeated awarding of substantial contracts to GLS suggests a history of satisfactory performance and capability in meeting demanding requirements. However, like any large contractor, GLS may have faced challenges or scrutiny on specific contracts, which would be detailed in contract performance reports or agency oversight records.

What are the potential risks associated with relying on a single contractor for such a large volume of translation services?

Relying on a single contractor for a large volume of translation services, even under full and open competition, carries several potential risks. Firstly, there's a risk of vendor lock-in, where the government becomes heavily dependent on the contractor, potentially reducing leverage in future negotiations. Secondly, if the contractor experiences financial instability, operational failures, or significant management issues, it could lead to a disruption in critical services, impacting national security operations. Thirdly, a lack of ongoing competition might stifle innovation and lead to complacency in service quality or pricing over time. While the CPAF structure aims to mitigate some performance risks, the sheer scale of this contract means that any failure on the part of Global Linguist Solutions LLC could have widespread and severe consequences for the DoD's mission readiness.

How does the geographic scope of this contract impact service delivery and oversight?

The global geographic scope of this contract significantly impacts service delivery and oversight. Providing translation and interpretation services across numerous countries and operational theaters requires a robust logistical framework, including recruitment, vetting, deployment, and management of linguists in diverse and often challenging environments. Oversight becomes more complex due to varying time zones, cultural differences, and the need for on-the-ground presence or remote monitoring capabilities. Ensuring consistent quality, security, and compliance with local regulations across such a broad scope demands sophisticated program management and communication channels. The contractor must demonstrate the ability to adapt to different operational needs and maintain a secure and reliable network of linguists worldwide, while the government must establish effective mechanisms to monitor performance and manage risks across all deployed locations.

Industry Classification

NAICS: Professional, Scientific, and Technical ServicesOther Professional, Scientific, and Technical ServicesTranslation and Interpretation Services

Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT)ADMINISTRATIVE SUPPORT SERVICES

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: NEGOTIATED PROPOSAL/QUOTE

Solicitation ID: W911W405R0001

Offers Received: 3

Pricing Type: COST PLUS AWARD FEE (R)

Evaluated Preference: NONE

Contractor Details

Parent Company: Cerberus Capital Management, L.P. (UEI: 014784388)

Address: 6564 LOISDALE CT STE 900, SPRINGFIELD, VA, 22150

Business Categories: Category Business, Not Designated a Small Business

Financial Breakdown

Contract Ceiling: $3,147,071,951

Exercised Options: $1,530,652,142

Current Obligation: $1,520,711,867

Contract Characteristics

Commercial Item: COMMERCIAL ITEM PROCEDURES NOT USED

Cost or Pricing Data: NO

Parent Contract

Parent Award PIID: W911W408D0002

IDV Type: IDC

Timeline

Start Date: 2007-12-06

Current End Date: 2010-06-06

Potential End Date: 2012-06-06 00:00:00

Last Modified: 2018-03-30

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