Liveops Agent Services LLC — Federal Contractor Profile

Contractor Overview

Total Contract Value: $228,135,911 ($228.1M)

Total Awards: 4

Company Profile

LIVEOPS AGENT SERVICES LLC is a federal contractor with a significant presence in government spending, having secured a total of $228.1 million in contracts. The company specializes in providing agent services, which likely include customer support, call center operations, and other support functions. With an average contract size of $57,033,978, the company tends to secure large-scale contracts, indicating a robust capability in handling substantial projects. However, the absence of any recent contracts and the lack of specific agency clients suggests a potential shift in focus or a need for more active engagement with government agencies. The company's contract patterns reveal a focus on large, sole-source contracts, which may indicate a strategic approach to securing high-value projects without the competitive bidding process. This strategy could be advantageous in terms of securing significant funding but may also raise concerns about transparency and competition. The company's track record, notable projects, and performance history are not detailed in the available data, making it challenging to assess their overall performance and reliability. The lack of specific agency clients and recent contracts also suggests a need for more detailed information to fully understand their business strategy and market position.

Specializations

• Customer Support Services
• Call Center Operations
• Agent Services
• Mission Support
• Technical Support

Contractor Metrics

Average Contract Size: $0

Competitive Win Rate: 0% (all contracts are sole-source)

Agency Concentration: N/A (no specific agency clients)

Growth Trajectory: Stable (based on contract patterns)

Sole Source Rate: 100%

Recompete Rate: 0% (no recompete/renewal contracts)

Competitive Position

LIVEOPS AGENT SERVICES LLC appears to be a niche player in the federal contracting market, focusing on large, sole-source contracts. This strategy suggests a strong capability in providing specialized services that meet the unique needs of government agencies, but it also indicates a lack of competitive bidding, which may limit the company's exposure to a broader range of clients and projects. The company's focus on large, high-value contracts suggests a dominant position in its niche, but it may face challenges in diversifying its client base and expanding its market reach.

Value to Taxpayers

While LIVEOPS AGENT SERVICES LLC secures significant contracts, the absence of competitive bidding and the lack of detailed performance data make it difficult to assess the value provided to taxpayers. The company's large contract sizes and sole-source nature suggest that it may be well-positioned to deliver high-value services, but the lack of transparency and competition could raise concerns about cost efficiency and service quality.

Agency Relationships

The lack of specific agency clients and recent contracts suggests that LIVEOPS AGENT SERVICES LLC may be facing challenges in maintaining a consistent client base. This could indicate a need for more active engagement with government agencies to secure new contracts and maintain existing relationships. The absence of detailed information on agency reliance also makes it difficult to assess potential dependency risks or concentration concerns.

Red Flags

• Lack of recent contracts and specific agency clients suggests a potential shift in focus or challenges in securing new business.
• 100% sole-source contracts indicate a lack of competitive bidding, which may limit transparency and competition.
• No recompete/renewal contracts suggest a focus on securing new contracts rather than maintaining existing ones.

Green Flags

• Large contract sizes indicate a robust capability in handling substantial projects.
• Focus on specialized services suggests a strong niche in the market.
• No detailed performance data, but the company's large contract sizes suggest a high level of service quality.

Key Contracts

LIVEOPS AGENT SERVICES LLC has secured a total of $228.1 million in contracts, with an average contract size of $57,033,978. The company's contract patterns reveal a focus on large, sole-source contracts, indicating a strategic approach to securing high-value projects without the competitive bidding process. This strategy could be advantageous in terms of securing significant funding but may also raise concerns about transparency and competition. The lack of detailed information on specific contracts and performance data makes it challenging to assess the company's capabilities, performance, and strategic direction. However, the large contract sizes and focus on specialized services suggest that the company is well-positioned to deliver high-value services to government agencies.

Frequently Asked Questions

Recent Federal Contracts

Liveops Agent Services LLC has 1 federal contracts on record. Below are the largest awards:

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