DoD awards $12.4M for IT Lifecycle and Helpdesk Services to Optimization Consulting Inc
Contract Overview
Contract Amount: $12,410,622 ($12.4M)
Contractor: Optimization Consulting Inc
Awarding Agency: Department of Defense
Start Date: 2007-09-28
End Date: 2013-12-31
Contract Duration: 2,286 days
Daily Burn Rate: $5.4K/day
Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Number of Offers Received: 3
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: LIFECYCLE AND HELPDESK
Place of Performance
Location: ANDREWS AFB, PRINCE GEORGE'S County, MARYLAND, 20762
State: Maryland Government Spending
Plain-Language Summary
Department of Defense obligated $12.4 million to OPTIMIZATION CONSULTING INC for work described as: LIFECYCLE AND HELPDESK Key points: 1. Contract awarded to Optimization Consulting Inc. for IT lifecycle and helpdesk support. 2. The contract value is $12.4 million over approximately 6 years. 3. Competition method was 'Full and Open Competition After Exclusion of Sources'. 4. The sector is Information Technology, specifically custom computer programming services. 5. The contract was awarded by the Department of the Army.
Value Assessment
Rating: fair
The contract value of $12.4 million over 6 years suggests a moderate annual spend. Benchmarking against similar IT lifecycle and helpdesk contracts would be necessary to fully assess pricing fairness.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract utilized 'Full and Open Competition After Exclusion of Sources', indicating a competitive process. However, the specific exclusion of sources warrants further review to ensure maximum price discovery.
Taxpayer Impact: The competitive nature of the award suggests a reasonable effort to secure value for taxpayer funds, though the exclusion of sources could potentially limit the lowest possible price.
Public Impact
Ensures continued IT support and lifecycle management for critical Department of the Army systems. Supports operational readiness by maintaining essential helpdesk services. Potential for innovation in IT service delivery through competitive contract.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Exclusion of sources in competition
- Lack of specific performance metrics in provided data
Positive Signals
- Full and open competition utilized
- Firm Fixed Price contract type
Sector Analysis
This contract falls within the IT services sector, specifically custom computer programming. Spending benchmarks for similar IT lifecycle and helpdesk services contracts can vary significantly based on scope and duration.
Small Business Impact
The data indicates this contract was not awarded to a small business (ss: false, sb: false). Further analysis would be needed to determine if small business participation was incorporated as a subcontracting goal.
Oversight & Accountability
The contract was awarded by the Department of the Army, a component of the Department of Defense. Standard DoD oversight mechanisms would apply, but specific oversight details are not provided.
Related Government Programs
- Custom Computer Programming Services
- Department of Defense Contracting
- Department of the Army Programs
Risk Flags
- Potential for limited competition due to source exclusion
- Lack of detailed performance metrics
- No indication of small business subcontracting
Tags
custom-computer-programming-services, department-of-defense, md, dca, 10m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Defense awarded $12.4 million to OPTIMIZATION CONSULTING INC. LIFECYCLE AND HELPDESK
Who is the contractor on this award?
The obligated recipient is OPTIMIZATION CONSULTING INC.
Which agency awarded this contract?
Awarding agency: Department of Defense (Department of the Army).
What is the total obligated amount?
The obligated amount is $12.4 million.
What is the period of performance?
Start: 2007-09-28. End: 2013-12-31.
What was the rationale for excluding specific sources in the 'Full and Open Competition After Exclusion of Sources' process, and did this exclusion impact the final price?
The rationale for excluding sources typically relates to specific technical requirements, past performance, or unique capabilities. Understanding this rationale is crucial to determine if the exclusion was justified and if it potentially limited competition, thereby impacting the final price achieved. Without this information, it's difficult to definitively assess if the best possible price was secured for the government.
How does the per-unit cost of helpdesk support and IT lifecycle management under this contract compare to industry benchmarks for similar services?
Benchmarking the per-unit cost against industry standards for IT lifecycle and helpdesk services is essential for evaluating value. Factors like response times, resolution rates, and scope of services influence these costs. A detailed comparison would reveal if the government is receiving competitive pricing or if there's an opportunity for cost savings through renegotiation or future competitive bidding.
What are the key performance indicators (KPIs) for this contract, and how has Optimization Consulting Inc. performed against them to ensure effective service delivery?
Effective service delivery is best measured by specific KPIs such as helpdesk ticket resolution times, system uptime, and user satisfaction. The provided data lacks these performance metrics. Understanding the established KPIs and the contractor's performance against them is critical to assessing the overall effectiveness of the contract and the value delivered to the Department of the Army.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Custom Computer Programming Services
Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › PROFESSIONAL SERVICES
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Solicitation Procedures: NEGOTIATED PROPOSAL/QUOTE
Offers Received: 3
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Address: 1201 N FILLMORE #915, ARLINGTON, VA, 08
Business Categories: Black American Owned Business, Category Business, HUBZone Firm, Minority Owned Business, Self-Certified Small Disadvantaged Business, Service Disabled Veteran Owned Business, Small Business, Small Disadvantaged Business, Special Designations, U.S.-Owned Business, Veteran Owned Business, Woman Owned Business
Financial Breakdown
Contract Ceiling: $16,051,032
Exercised Options: $14,213,441
Current Obligation: $12,410,622
Contract Characteristics
Cost or Pricing Data: NO
Timeline
Start Date: 2007-09-28
Current End Date: 2013-12-31
Potential End Date: 2013-12-31 00:00:00
Last Modified: 2014-02-05
More Contracts from Optimization Consulting Inc
- TMO Transformation Office — $18.9M (Department of Defense)
Other Department of Defense Contracts
- Federal Contract — $51.3B (Humana Government Business Inc)
- Lrip LOT 12 Advance Acquisition Contract — $35.1B (Lockheed Martin Corporation)
- SSN 802 and 803 Long Lead Time Material — $34.7B (Electric Boat Corporation)
- 200204!008532!1700!AF600 !naval AIR Systems Command !N0001902C3002 !A!N! !N! !20011026!20120430!008016958!008016958!834951691!n!lockheed Martin Corporation !lockheed Blvd !fort Worth !tx!76108!27000!439!48!fort Worth !tarrant !texas !+000026000000!n!n!018981928201!ac15!rdte/Aircraft-Eng/Manuf Develop !a1a!airframes and Spares !2ama!jast/Jsf !336411!E! !3! ! ! ! ! !99990909!B! ! !A! !a!n!r!2!002!n!1a!a!n!z! ! !N!C!N! ! ! !a!a!a!a!000!a!c!n! ! ! !Y! !N00019!0001! — $34.2B (Lockheed Martin Corporation)
- KC-X Modernization Program — $32.0B (THE Boeing Company)