DoD's Army awards $29.3M for CSEPP AIS maintenance to IEM International, Inc

Contract Overview

Contract Amount: $29,318,828 ($29.3M)

Contractor: IEM International, Inc.

Awarding Agency: Department of Defense

Start Date: 2019-02-08

End Date: 2024-02-08

Contract Duration: 1,826 days

Daily Burn Rate: $16.1K/day

Competition Type: NOT COMPETED

Number of Offers Received: 1

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: CHEMICAL STOCKPILE EMERGENCY PREPAREDNESS PROGRAM (CSEPP) WEBPUFF AUTOMATED INFORMATION SYSTEM (AIS) MAINTENANCE AND LIFECYCLE SUPPORT.

Place of Performance

Location: MORRISVILLE, WAKE County, NORTH CAROLINA, 27560

State: North Carolina Government Spending

Plain-Language Summary

Department of Defense obligated $29.3 million to IEM INTERNATIONAL, INC. for work described as: CHEMICAL STOCKPILE EMERGENCY PREPAREDNESS PROGRAM (CSEPP) WEBPUFF AUTOMATED INFORMATION SYSTEM (AIS) MAINTENANCE AND LIFECYCLE SUPPORT. Key points: 1. The contract supports critical chemical stockpile emergency preparedness. 2. IEM International, Inc. is the sole provider for this specialized maintenance. 3. The contract duration is 5 years, ending in February 2024. 4. This is a firm-fixed-price contract, indicating price certainty.

Value Assessment

Rating: fair

The contract value of $29.3 million over five years suggests a significant investment in specialized IT support. Without specific benchmarks for similar systems, a direct comparison is difficult, but the price appears reasonable for a sole-source, long-term maintenance agreement.

Cost Per Unit: N/A

Competition Analysis

Competition Level: sole-source

This contract was not competed, indicating a sole-source award. This limits price discovery and potentially reduces competitive pressure, which could lead to higher costs than if the service had been open to multiple bidders.

Taxpayer Impact: Taxpayer funds are being used for a critical national security program. While the cost is significant, the lack of competition means the full value for taxpayer money is harder to ascertain.

Public Impact

Ensures the operational readiness of the Chemical Stockpile Emergency Preparedness Program's information system. Supports the Department of Defense's ability to respond to chemical threats. Maintains vital infrastructure for national security and public safety.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

  • Sole-source award limits competition and price discovery.
  • Long contract duration without re-competition.
  • Lack of transparency on specific performance metrics.

Positive Signals

  • Supports a critical national security program.
  • Firm-fixed-price contract provides cost certainty.
  • Experienced contractor likely ensures system stability.

Sector Analysis

The IT support services sector is broad, but this contract falls under specialized system maintenance for a government program. Spending benchmarks for similar niche government IT maintenance contracts are difficult to establish due to unique requirements and limited competition.

Small Business Impact

This contract was awarded to IEM International, Inc., a large business. There is no indication of subcontracting opportunities for small businesses within the provided data.

Oversight & Accountability

The contract is managed by the Department of the Army. Oversight would focus on ensuring the contractor meets the defined service level agreements and maintains the system's integrity and availability as per the contract terms.

Related Government Programs

  • All Other Support Services
  • Department of Defense Contracting
  • Department of the Army Programs

Risk Flags

  • Lack of competition
  • Potential for cost overruns due to sole-source award
  • Long-term reliance on a single vendor
  • Limited transparency on performance metrics

Tags

all-other-support-services, department-of-defense, nc, definitive-contract, 10m-plus

Frequently Asked Questions

What is this federal contract paying for?

Department of Defense awarded $29.3 million to IEM INTERNATIONAL, INC.. CHEMICAL STOCKPILE EMERGENCY PREPAREDNESS PROGRAM (CSEPP) WEBPUFF AUTOMATED INFORMATION SYSTEM (AIS) MAINTENANCE AND LIFECYCLE SUPPORT.

Who is the contractor on this award?

The obligated recipient is IEM INTERNATIONAL, INC..

Which agency awarded this contract?

Awarding agency: Department of Defense (Department of the Army).

What is the total obligated amount?

The obligated amount is $29.3 million.

What is the period of performance?

Start: 2019-02-08. End: 2024-02-08.

What is the justification for the sole-source award, and was a market research conducted to confirm no other vendors could provide the required services?

The justification for a sole-source award typically stems from unique capabilities, proprietary technology, or the need for continuity of services where only one vendor can meet the requirements. A thorough market research process should have been conducted to validate that no other capable sources exist, ensuring the government explored all viable options before proceeding without competition.

How does the cost of this contract compare to industry benchmarks for similar specialized IT maintenance and lifecycle support, considering the sole-source nature?

Benchmarking sole-source contracts is challenging due to the absence of competitive pricing. While the firm-fixed-price structure offers cost certainty, the lack of competition means the price might be higher than in a competitive environment. A detailed cost analysis by the agency, comparing labor rates and overhead to industry standards, would be necessary to assess value for money.

What are the key performance indicators (KPIs) for this contract, and how is contractor performance being monitored to ensure the effectiveness of the CSEPP AIS maintenance?

Effective oversight requires clearly defined KPIs, such as system uptime, response times for critical issues, and successful implementation of updates or patches. The Department of the Army should have a robust performance monitoring system in place, including regular reviews and reporting, to ensure IEM International, Inc. is meeting all contractual obligations and maintaining the system's operational effectiveness.

Industry Classification

NAICS: Administrative and Support and Waste Management and Remediation ServicesOther Support ServicesAll Other Support Services

Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONSADP AND TELECOMMUNICATIONS

Competition & Pricing

Extent Competed: NOT COMPETED

Solicitation Procedures: ONLY ONE SOURCE

Solicitation ID: W911SR19R0008

Offers Received: 1

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 2801 SLATER RD STE 110, MORRISVILLE, NC, 27560

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Minority Owned Business, Not Designated a Small Business, Special Designations, Subchapter S Corporation, Indian (Subcontinent) American Owned Business, U.S.-Owned Business, Woman Owned Business

Financial Breakdown

Contract Ceiling: $29,318,828

Exercised Options: $29,318,828

Current Obligation: $29,318,828

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED

Cost or Pricing Data: YES

Timeline

Start Date: 2019-02-08

Current End Date: 2024-02-08

Potential End Date: 2024-02-08 00:00:00

Last Modified: 2023-02-06

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