Booz Allen Hamilton awarded $46.7M contract for Technical Support Services, highlighting extensive performance duration

Contract Overview

Contract Amount: $46,747,059 ($46.7M)

Contractor: Booz Allen Hamilton Inc

Awarding Agency: Department of Defense

Start Date: 2018-05-03

End Date: 2023-09-15

Contract Duration: 1,961 days

Daily Burn Rate: $23.8K/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 3

Pricing Type: COST NO FEE

Sector: Other

Official Description: TSS-E TOP 011 TCM COE SCHOOLS

Place of Performance

Location: FORT LEAVENWORTH, LEAVENWORTH County, KANSAS, 66027

State: Kansas Government Spending

Plain-Language Summary

Department of Defense obligated $46.7 million to BOOZ ALLEN HAMILTON INC for work described as: TSS-E TOP 011 TCM COE SCHOOLS Key points: 1. Contract value of $46.7M over nearly 4 years suggests a significant investment in specialized technical support. 2. The 'All Other Professional, Scientific, and Technical Services' NAICS code indicates a broad scope of potential services. 3. A long contract duration of 1961 days (approx. 5.4 years) points to a stable, ongoing need for these services. 4. The contract was awarded via full and open competition, indicating a potentially competitive bidding process. 5. The 'COST NO FEE' contract type suggests the contractor is reimbursed for allowable costs without an additional fee, which can be a cost-saving measure but requires careful cost monitoring. 6. The award was a delivery order, implying it's part of a larger indefinite-delivery/indefinite-quantity (IDIQ) contract vehicle. 7. The small contract value relative to the duration might indicate a focus on specific, high-value tasks rather than broad operational support.

Value Assessment

Rating: fair

The contract value of $46.7 million over approximately 5.4 years averages to about $8.6 million annually. Without specific service details or benchmarks for 'TSS-E TOP 011 TCM COE SCHOOLS', it's difficult to definitively assess value for money. The 'COST NO FEE' pricing structure, while potentially beneficial for cost control, can also lead to less incentive for contractor efficiency if not managed rigorously. Benchmarking against similar technical support contracts for educational or training systems within the Department of Defense would be necessary for a more precise evaluation.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under 'FULL AND OPEN COMPETITION', suggesting that all responsible sources were permitted to submit offers. The presence of 3 bids indicates a degree of competition, though the specific number of bidders doesn't inherently guarantee the most competitive pricing without further analysis of the bids received. This method is generally preferred for ensuring fair market prices and access to a wide range of capabilities.

Taxpayer Impact: A full and open competition allows taxpayers to benefit from potentially lower prices achieved through a robust bidding process, ensuring that government funds are utilized efficiently.

Public Impact

The primary beneficiaries are likely personnel within the Department of the Army's TCM COE SCHOOLS, receiving enhanced technical support for their educational and training systems. Services delivered likely encompass a range of technical assistance, system maintenance, and potentially specialized IT support crucial for the functioning of training and educational programs. The geographic impact is centered around the locations where the Army's TCM COE SCHOOLS operate, primarily indicated by the 'ST' and 'SN' fields as Kansas. Workforce implications may include the direct employment of technical specialists by Booz Allen Hamilton to fulfill the contract requirements, potentially requiring specialized skills in areas relevant to the schools' operations.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

The 'COST NO FEE' contract type requires stringent oversight to ensure costs are reasonable and allowable, as contractor profit is not directly tied to performance.
The broad NAICS code '541990' could mask the specific nature of services, making it harder to track performance and value without detailed task orders.
The long duration of the contract, while indicating stability, could also lead to complacency or a lack of agility if not actively managed.
The absence of specific small business set-aside information raises questions about opportunities for small businesses in subcontracting roles.

Positive Signals

Awarded through full and open competition, suggesting a fair and transparent procurement process.
The contract's long duration implies a successful track record and sustained need for the services provided by Booz Allen Hamilton.
The 'COST NO FEE' structure, if managed effectively, can lead to cost savings for the government by reimbursing only actual expenses.
The contract is a delivery order, indicating it is part of a potentially larger, pre-competed IDIQ contract, which can streamline future procurements.

Sector Analysis

The contract falls within the Professional, Scientific, and Technical Services sector, specifically under the 'All Other Professional, Scientific, and Technical Services' category (NAICS 541990). This broad category encompasses a wide array of services not elsewhere classified, including technical consulting, research and development support, and specialized analytical services. The market for such services within the defense sector is substantial, driven by the need for advanced technical expertise to support complex military operations, training, and systems. Comparable spending benchmarks would depend heavily on the specific nature of the technical support provided to the TCM COE SCHOOLS.

Small Business Impact

This contract does not appear to have been specifically set aside for small businesses, as indicated by 'sb': false. While Booz Allen Hamilton is a large business, the implications for small businesses would primarily lie in potential subcontracting opportunities. Without specific subcontracting plans or goals detailed in the award data, it's difficult to assess the extent to which small businesses will participate in fulfilling this contract. Further investigation into subcontracting reports would be needed to understand the impact on the small business ecosystem.

Oversight & Accountability

Oversight for this contract would primarily reside with the contracting officer and the Department of the Army's contract administration team. The 'COST NO FEE' structure necessitates rigorous monitoring of incurred costs to ensure they are allowable, reasonable, and allocable. Transparency is facilitated through contract reporting mechanisms, though the specific details of task orders and performance metrics may not be publicly available. Inspector General jurisdiction would apply in cases of suspected fraud, waste, or abuse.

Related Government Programs

Department of Defense Training and Education Contracts
Technical Support Services Contracts
Professional and Management Support Services
Army Training and Doctrine Command (TRADOC) Contracts
IDIQ Contract Vehicles

Risk Flags

Cost Reimbursement Contract Type
Long Contract Duration
Broad NAICS Code

Frequently Asked Questions

What is this federal contract paying for?

Department of Defense awarded $46.7 million to BOOZ ALLEN HAMILTON INC. TSS-E TOP 011 TCM COE SCHOOLS

Who is the contractor on this award?

The obligated recipient is BOOZ ALLEN HAMILTON INC.

Which agency awarded this contract?

Awarding agency: Department of Defense (Department of the Army).

What is the total obligated amount?

The obligated amount is $46.7 million.

What is the period of performance?

Start: 2018-05-03. End: 2023-09-15.

What is the specific nature of the 'TSS-E TOP 011 TCM COE SCHOOLS' technical support services being provided?

The provided data abbreviates the service as 'TSS-E TOP 011 TCM COE SCHOOLS'. 'TSS-E' likely refers to Technical Support Services - Education or similar. 'TCM COE' could stand for Training and Capability Management Center of Excellence. The 'SCHOOLS' designation points towards support for educational or training institutions within the Department of the Army. Without access to the specific contract line item numbers (CLINs) or detailed statements of work (SOWs), the precise technical services remain undefined. However, given the NAICS code 541990 (All Other Professional, Scientific, and Technical Services), these could range from IT system maintenance and network support to curriculum development assistance, specialized software implementation, or technical training delivery for instructors and students.

How does the average annual cost of this contract compare to similar technical support contracts within the Department of Defense?

This contract totals $46.7 million over approximately 1961 days (about 5.4 years), averaging roughly $8.6 million per year. Benchmarking this figure requires comparing it to contracts for similar technical support services within the DoD, specifically those supporting educational or training centers. Factors like the scope of services, complexity of systems supported, geographic location, and contract type (e.g., cost-plus vs. fixed-price) significantly influence pricing. Without detailed comparative data on contracts with similar scope and complexity, it is challenging to definitively state whether $8.6 million annually represents a competitive or high cost. However, for specialized technical support in the defense sector, this annual figure could be considered moderate, depending heavily on the specific deliverables.

What are the key performance indicators (KPIs) used to evaluate Booz Allen Hamilton's performance on this contract?

The provided data does not specify the Key Performance Indicators (KPIs) for this contract. Typically, for technical support services, KPIs might include system uptime percentages, response times for technical issues, resolution rates, customer satisfaction scores (e.g., from end-users or training staff), adherence to service level agreements (SLAs), and successful completion of assigned technical tasks or projects. The 'COST NO FEE' contract type often implies a strong emphasis on cost control and adherence to the defined scope of work, so KPIs related to budget management and efficient resource utilization would also be critical. These KPIs would be detailed in the contract's Statement of Work (SOW) or Performance Work Statement (PWS).

What is Booz Allen Hamilton's track record with the Department of the Army and similar technical support contracts?

Booz Allen Hamilton is a major government contractor with a long history of serving the Department of Defense, including the Department of the Army. They possess extensive experience in providing a wide range of professional, scientific, and technical services, including IT support, cybersecurity, data analytics, and strategic consulting. Their track record with the Army likely includes numerous contracts of varying sizes and complexities. While this specific contract's value ($46.7M) and duration (5.4 years) are substantial, they fall within the typical range of work Booz Allen undertakes. A deeper dive into their past performance evaluations (e.g., Contractor Performance Assessment Reporting System - CPARS) and other relevant contracts would provide a more granular understanding of their specific performance history related to technical support for educational or training entities.

What historical spending trends exist for 'All Other Professional, Scientific, and Technical Services' within the Department of the Army?

Historical spending trends for NAICS code 541990 ('All Other Professional, Scientific, and Technical Services') within the Department of the Army are generally characterized by significant and consistent investment. This category captures a diverse array of services essential for military operations, research, and administrative functions that don't fit into more specific service categories. Spending in this area often fluctuates based on evolving technological needs, specific program requirements, and budget allocations. Over the past decade, the Army has increasingly relied on contractors for specialized technical expertise, data analysis, and support services, leading to a substantial overall expenditure in this sector. While specific figures for 'TSS-E TOP 011 TCM COE SCHOOLS' are not available, the broader trend indicates a sustained demand for such services, often awarded through both competitive and sole-source mechanisms.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Other Professional, Scientific, and Technical Services › All Other Professional, Scientific, and Technical Services

Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › PROFESSIONAL SERVICES

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Solicitation ID: W911S016R0003

Offers Received: 3

Pricing Type: COST NO FEE (S)

Evaluated Preference: NONE

Contractor Details

Parent Company: Booz Allen Hamilton Holding Corporation

Address: 8283 GREENSBORO DR, MCLEAN, VA, 22102

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Not Designated a Small Business, Special Designations, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $92,155,032

Exercised Options: $77,588,523

Current Obligation: $46,747,059

Subaward Activity

Number of Subawards: 72

Total Subaward Amount: $25,936,269

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED

Cost or Pricing Data: NO

Parent Contract

Parent Award PIID: W911S018D0004

IDV Type: IDC

Timeline