DoD awards $27.6M for Civilian Readiness & Talent Management Support Services to Serco Inc
Contract Overview
Contract Amount: $27,573,174 ($27.6M)
Contractor: Serco Inc
Awarding Agency: Department of Defense
Start Date: 2020-02-13
End Date: 2025-05-27
Contract Duration: 1,930 days
Daily Burn Rate: $14.3K/day
Competition Type: FULL AND OPEN COMPETITION
Number of Offers Received: 6
Pricing Type: FIRM FIXED PRICE
Sector: Other
Official Description: CIVILIAN READINESS AND TALENT MANAGEMENT (CRTM) SUPPORT SERVICES TASK ORDER
Place of Performance
Location: HERNDON, FAIRFAX County, VIRGINIA, 20170
State: Virginia Government Spending
Plain-Language Summary
Department of Defense obligated $27.6 million to SERCO INC for work described as: CIVILIAN READINESS AND TALENT MANAGEMENT (CRTM) SUPPORT SERVICES TASK ORDER Key points: 1. Contract awarded to Serco Inc. for HR consulting services. 2. Task order under a larger contract, indicating potential for follow-on work. 3. Firm Fixed Price contract type aims to control costs. 4. Duration of nearly 5 years suggests a significant, ongoing need. 5. Small business participation is not indicated.
Value Assessment
Rating: good
The contract value of $27.6M over approximately 5 years is reasonable for specialized HR consulting services. Benchmarking against similar large-scale HR support contracts would provide further context on pricing efficiency.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded under full and open competition, suggesting a robust price discovery process. This method typically leads to more competitive pricing compared to limited or sole-source awards.
Taxpayer Impact: Full and open competition generally benefits taxpayers by driving down costs through market forces.
Public Impact
Ensures continued support for critical civilian workforce readiness and talent management functions within the Army. Impacts the efficiency and effectiveness of HR operations for a significant portion of the federal civilian workforce. Supports the development and implementation of strategies to attract, retain, and develop federal employees.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Lack of explicit small business participation noted.
- Contract duration extends over multiple fiscal years, requiring ongoing budget allocation.
- Performance metrics and quality assurance details are not provided in the summary data.
Positive Signals
- Awarded under full and open competition.
- Firm Fixed Price contract type.
- Long-term duration suggests sustained need and potential for stable service delivery.
Sector Analysis
This contract falls under professional services, specifically Human Resources Consulting Services. Spending in this sector supports government operations and workforce management, with benchmarks varying based on the scope and duration of services.
Small Business Impact
The provided data does not indicate any specific set-asides or participation goals for small businesses in this contract. Further review of the contract details would be needed to assess small business impact.
Oversight & Accountability
The award under full and open competition suggests a degree of oversight in the procurement process. However, ongoing oversight of performance, quality, and cost control by the Department of the Army is crucial.
Related Government Programs
- Human Resources Consulting Services
- Department of Defense Contracting
- Department of the Army Programs
Risk Flags
- Potential for scope creep over the contract's long duration.
- Dependence on a single contractor for critical HR functions.
- Risk of contractor performance not meeting evolving DoD needs.
- Insufficient detail on small business participation.
Tags
human-resources-consulting-services, department-of-defense, va, delivery-order, 10m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Defense awarded $27.6 million to SERCO INC. CIVILIAN READINESS AND TALENT MANAGEMENT (CRTM) SUPPORT SERVICES TASK ORDER
Who is the contractor on this award?
The obligated recipient is SERCO INC.
Which agency awarded this contract?
Awarding agency: Department of Defense (Department of the Army).
What is the total obligated amount?
The obligated amount is $27.6 million.
What is the period of performance?
Start: 2020-02-13. End: 2025-05-27.
What specific HR consulting services are being provided, and how do they align with current DoD workforce challenges?
The contract specifies Human Resources Consulting Services for Civilian Readiness and Talent Management. This likely includes areas such as recruitment, retention strategies, performance management, training development, and succession planning. These services are critical for addressing challenges like workforce modernization, skills gaps, and employee engagement within the Department of Defense.
What are the key performance indicators (KPIs) for this contract, and how will their achievement be measured to ensure value for money?
Key performance indicators are not detailed in the provided summary. Effective oversight would require clearly defined KPIs related to service delivery efficiency, impact on civilian readiness metrics, and successful implementation of talent management initiatives. Regular performance reviews against these KPIs are essential to ensure the contractor delivers value and meets the Army's objectives.
How does the pricing structure compare to industry benchmarks for similar large-scale HR consulting contracts, particularly given the long-term nature?
The contract is Firm Fixed Price, which helps control costs. However, without specific details on the labor categories, hours, and rates, a direct comparison to industry benchmarks is difficult. A comprehensive analysis would involve comparing the total contract value and its duration against market rates for comparable government or commercial HR consulting engagements.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Management, Scientific, and Technical Consulting Services › Human Resources Consulting Services
Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › PROFESSIONAL SERVICES
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Offers Received: 6
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Address: 12930 WORLDGATE DR STE 600, HERNDON, VA, 20170
Business Categories: Category Business, Corporate Entity Not Tax Exempt, Foreign Owned, Foreign-Owned and U.S.-Incorporated Business, Not Designated a Small Business, Special Designations
Financial Breakdown
Contract Ceiling: $27,573,174
Exercised Options: $27,573,174
Current Obligation: $27,573,174
Subaward Activity
Number of Subawards: 3
Total Subaward Amount: $23,740,064
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED
Cost or Pricing Data: NO
Parent Contract
Parent Award PIID: W15QKN19D0054
IDV Type: IDC
Timeline
Start Date: 2020-02-13
Current End Date: 2025-05-27
Potential End Date: 2025-05-27 12:05:00
Last Modified: 2024-12-05
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