SSA's $53.5M Ticket Program Management Contract Awarded to Booz Allen Hamilton Under Full and Open Competition

Contract Overview

Contract Amount: $53,469,536 ($53.5M)

Contractor: Booz Allen Hamilton Inc

Awarding Agency: Social Security Administration

Start Date: 2010-09-29

End Date: 2016-03-28

Contract Duration: 2,007 days

Daily Burn Rate: $26.6K/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 4

Pricing Type: COST PLUS FIXED FEE

Sector: Other

Official Description: BENEFICIARY ACCESS AND SUPPORT SERVICES CONTRACTOR(BASS) WHO WILL BE RESPONSIBLE FOR PROVIDING SUPPORT FOR BENEFICIARIES TO ENCOURAGE AND FACILITATE BENEFICIARY PARTICIPATION IN THE TICKET PROGRAM. THE BASS WILL SERVE AS THE TICKET PROGRAM MANAGER.

Place of Performance

Location: BALTIMORE, BALTIMORE CITY County, MARYLAND, 21235

State: Maryland Government Spending

Plain-Language Summary

Social Security Administration obligated $53.5 million to BOOZ ALLEN HAMILTON INC for work described as: BENEFICIARY ACCESS AND SUPPORT SERVICES CONTRACTOR(BASS) WHO WILL BE RESPONSIBLE FOR PROVIDING SUPPORT FOR BENEFICIARIES TO ENCOURAGE AND FACILITATE BENEFICIARY PARTICIPATION IN THE TICKET PROGRAM. THE BASS WILL SERVE AS THE TICKET PROGRAM MANAGER. Key points: 1. Contract managed by Social Security Administration (SSA) for beneficiary access and support services. 2. Booz Allen Hamilton Inc. secured the contract, serving as the Ticket Program Manager. 3. The contract aimed to encourage and facilitate beneficiary participation in the Ticket Program. 4. Awarded under full and open competition, indicating a broad search for qualified bidders.

Value Assessment

Rating: fair

The contract's Cost Plus Fixed Fee (CPFF) structure can lead to cost overruns if not managed carefully. The total award value of $53.5M over its period of performance needs to be benchmarked against similar program management contracts for effectiveness.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded through full and open competition, suggesting a robust price discovery process. This method typically allows for competitive bidding, potentially leading to more favorable pricing for the government.

Taxpayer Impact: The competitive nature of the award is intended to ensure taxpayer funds are used efficiently for program support.

Public Impact

Enhances accessibility for beneficiaries to participate in the Ticket Program. Aims to streamline support services, potentially improving beneficiary outcomes. The program manager plays a crucial role in the success of beneficiary engagement initiatives.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

CPFF contract type can incentivize cost increases.
Lack of specific performance metrics in provided data.
Contract duration and potential for scope creep.

Positive Signals

Awarded under full and open competition.
Clear objective to improve beneficiary participation.
Experienced contractor selected.

Sector Analysis

This contract falls under administrative management and general management consulting services. Spending in this sector often supports government program operations and strategic initiatives, with benchmarks varying widely based on the specific service and agency.

Small Business Impact

The data indicates that small business participation was not a stated factor in this award, as the contractor is a large business and the 'sb' field is false. Further analysis would be needed to determine if subcontracting opportunities were pursued.

Oversight & Accountability

The Social Security Administration is responsible for overseeing this contract. Robust oversight is crucial to ensure the contractor effectively manages the Ticket Program and achieves its objectives within budget.

Related Government Programs

Administrative Management and General Management Consulting Services
Social Security Administration Contracting
Social Security Administration Programs

Risk Flags

Cost Plus Fixed Fee structure.
Potential for cost overruns.
Lack of detailed performance metrics.
Contract duration and scope management.
Limited insight into small business utilization.

Frequently Asked Questions

What is this federal contract paying for?

Social Security Administration awarded $53.5 million to BOOZ ALLEN HAMILTON INC. BENEFICIARY ACCESS AND SUPPORT SERVICES CONTRACTOR(BASS) WHO WILL BE RESPONSIBLE FOR PROVIDING SUPPORT FOR BENEFICIARIES TO ENCOURAGE AND FACILITATE BENEFICIARY PARTICIPATION IN THE TICKET PROGRAM. THE BASS WILL SERVE AS THE TICKET PROGRAM MANAGER.

Who is the contractor on this award?

The obligated recipient is BOOZ ALLEN HAMILTON INC.

Which agency awarded this contract?

Awarding agency: Social Security Administration (Social Security Administration).

What is the total obligated amount?

The obligated amount is $53.5 million.

What is the period of performance?

Start: 2010-09-29. End: 2016-03-28.

What was the final cost compared to the initial estimate, and were there significant cost overruns?

The provided data shows an award amount of $53,469,535.68. Without the initial estimate or detailed financial reports, it's impossible to determine the extent of cost overruns. CPFF contracts inherently carry a risk of cost increases, making close monitoring by the SSA essential to control final expenditures and ensure value for taxpayer money.

How effectively did the contractor facilitate beneficiary participation and improve program outcomes?

The effectiveness of Booz Allen Hamilton's performance in facilitating beneficiary participation is not detailed in the provided data. Key performance indicators and outcome metrics would be necessary to assess the contractor's success in meeting the contract's objectives and demonstrating a positive impact on beneficiaries.

Were there any identified risks or challenges during the contract period, and how were they mitigated?

The provided data does not specify any risks or challenges encountered during the contract period. A comprehensive review would require access to contract performance reports, modification histories, and any issued cure or show cause notices to understand potential issues and their resolution.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Management, Scientific, and Technical Consulting Services › Administrative Management and General Management Consulting Services

Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › PROFESSIONAL SERVICES

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: NEGOTIATED PROPOSAL/QUOTE

Solicitation ID: SSA-RFP-10-1037

Offers Received: 4

Pricing Type: COST PLUS FIXED FEE (U)

Evaluated Preference: NONE

Contractor Details

Parent Company: Booz Allen Hamilton Holding Corporation (UEI: 964725688)

Address: 8283 GREENSBORO DR, MCLEAN, VA, 22102

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Not Designated a Small Business, Special Designations, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $53,469,536

Exercised Options: $53,469,536

Current Obligation: $53,469,536

Contract Characteristics

Commercial Item: COMMERCIAL ITEM PROCEDURES NOT USED

Cost or Pricing Data: YES

Timeline