NSF Awards $35.6M for IT Customer Service Support to NTT DATA
Contract Overview
Contract Amount: $35,610,267 ($35.6M)
Contractor: NTT Data Services Federal Government, LLC
Awarding Agency: National Science Foundation
Start Date: 2016-08-22
End Date: 2021-08-21
Contract Duration: 1,825 days
Daily Burn Rate: $19.5K/day
Competition Type: FULL AND OPEN COMPETITION
Pricing Type: TIME AND MATERIALS
Sector: IT
Official Description: IGF::OT::IGF INFORMATION TECHNOLOGY CUSTOMER SERVICE SUPPORT
Place of Performance
Location: HERNDON, FAIRFAX County, VIRGINIA, 20171
State: Virginia Government Spending
Plain-Language Summary
National Science Foundation obligated $35.6 million to NTT DATA SERVICES FEDERAL GOVERNMENT, LLC for work described as: IGF::OT::IGF INFORMATION TECHNOLOGY CUSTOMER SERVICE SUPPORT Key points: 1. Contract awarded to NTT DATA SERVICES FEDERAL GOVERNMENT, LLC. 2. Focuses on Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. 3. Full and open competition was utilized. 4. Contract duration is 5 years, ending August 21, 2021.
Value Assessment
Rating: good
The contract value of $35.6 million over five years suggests a reasonable annual spend of approximately $7.1 million. This appears to be in line with typical IT service support contracts of this scope and duration.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded under full and open competition, indicating a robust price discovery process. This method generally leads to more competitive pricing as multiple vendors can bid.
Taxpayer Impact: Utilizing full and open competition likely resulted in a fair market price, maximizing taxpayer value for the IT services procured.
Public Impact
Ensures continued IT customer service support for the National Science Foundation. Supports critical computing and data processing infrastructure. Impacts NSF's ability to conduct scientific research and education initiatives.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Positive Signals
- Full and open competition
- Established vendor
- Clear service category
Sector Analysis
This contract falls within the IT services sector, specifically focusing on computing infrastructure and data processing. Spending in this area is substantial across government, with benchmarks varying based on specific services and contract types.
Small Business Impact
The data indicates this contract was not set aside for small businesses and the awardee, NTT DATA SERVICES FEDERAL GOVERNMENT, LLC, is a large business. There is no direct indication of small business participation within this specific award.
Oversight & Accountability
The contract was awarded by the National Science Foundation (NSF), a federal agency responsible for overseeing its own procurements. Standard federal acquisition regulations and oversight apply.
Related Government Programs
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
- National Science Foundation Contracting
- National Science Foundation Programs
Risk Flags
- Contract duration is lengthy (5 years).
- Awardee is a large business, potentially limiting small business opportunities.
- No specific performance metrics provided in the data.
Tags
computing-infrastructure-providers-data-, national-science-foundation, va, bpa-call, 10m-plus
Frequently Asked Questions
What is this federal contract paying for?
National Science Foundation awarded $35.6 million to NTT DATA SERVICES FEDERAL GOVERNMENT, LLC. IGF::OT::IGF INFORMATION TECHNOLOGY CUSTOMER SERVICE SUPPORT
Who is the contractor on this award?
The obligated recipient is NTT DATA SERVICES FEDERAL GOVERNMENT, LLC.
Which agency awarded this contract?
Awarding agency: National Science Foundation (National Science Foundation).
What is the total obligated amount?
The obligated amount is $35.6 million.
What is the period of performance?
Start: 2016-08-22. End: 2021-08-21.
What was the specific scope of IT customer service support provided under this contract?
The contract description 'Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services' suggests a broad scope. This likely included help desk support, system maintenance, network management, data storage solutions, and potentially cloud services to support NSF's research and educational mission.
Were there any performance issues or contract modifications during its five-year term?
The provided data does not detail performance metrics or modifications. A review of contract performance reports and modification history would be necessary to assess any issues or changes that occurred during the contract's lifecycle and their impact on cost or service delivery.
How does the annual cost compare to similar IT support contracts at other federal agencies?
Without specific benchmarks for comparable agencies and services, a direct comparison is difficult. However, an annual spend of approximately $7.1 million for comprehensive IT support for a federal agency like NSF is within a plausible range, assuming the scope of services is extensive.
Industry Classification
NAICS: Information › Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services › Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › ADP AND TELECOMMUNICATIONS
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Pricing Type: TIME AND MATERIALS (Y)
Contractor Details
Parent Company: Nippon Telegraph and Telephone Corporation
Address: 13880 DULLES CORNER LN STE 200, HERNDON, VA, 20171
Business Categories: Category Business, Corporate Entity Not Tax Exempt, Not Designated a Small Business, Special Designations, U.S.-Owned Business
Financial Breakdown
Contract Ceiling: $36,040,989
Exercised Options: $35,653,433
Current Obligation: $35,610,267
Parent Contract
Parent Award PIID: NSFDACS15B1182
IDV Type: BPA
Timeline
Start Date: 2016-08-22
Current End Date: 2021-08-21
Potential End Date: 2021-08-21 00:00:00
Last Modified: 2022-04-02
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