Booz Allen Hamilton awarded $12.1M for IT technical support, serving the Department of Defense

Contract Overview

Contract Amount: $12,125,227 ($12.1M)

Contractor: Booz Allen Hamilton Inc

Awarding Agency: Department of Defense

Start Date: 2008-02-01

End Date: 2010-07-31

Contract Duration: 911 days

Daily Burn Rate: $13.3K/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 18

Pricing Type: COMBINATION (TWO OR MORE)

Sector: IT

Official Description: IT TECHNICAL SUPPORT SERVICES

Place of Performance

Location: FALLS CHURCH, FALLS CHURCH (CITY) County, VIRGINIA, 22040

State: Virginia Government Spending

Plain-Language Summary

Department of Defense obligated $12.1 million to BOOZ ALLEN HAMILTON INC for work described as: IT TECHNICAL SUPPORT SERVICES Key points: 1. Contract value of $12.1M for IT technical support services. 2. Awarded to Booz Allen Hamilton Inc., a large, established government contractor. 3. Contract duration of approximately 2.5 years. 4. Procured through full and open competition, indicating a competitive bidding process. 5. The contract falls under NAICS code 517110 (Wired Telecommunications Carriers). 6. The award type is 'DO', which typically signifies a priority rating. 7. The contract was awarded in February 2008 and ended in July 2010. 8. The base contract value is $13.3M, with potential for modifications.

Value Assessment

Rating: fair

The contract value of $12.1M for IT technical support services over approximately 2.5 years appears to be within a reasonable range for large-scale defense IT support. Benchmarking against similar contracts for technical support services to the Department of Defense would provide a more precise value-for-money assessment. The absence of detailed performance metrics or specific deliverables makes a definitive value assessment challenging without further context. However, the duration and scope suggest a significant operational requirement.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

This contract was awarded through full and open competition, suggesting that multiple vendors had the opportunity to bid. With 18 bids received, the competition level was robust, which generally leads to better price discovery and potentially more favorable terms for the government. The presence of numerous bidders indicates a healthy market for these types of IT technical support services.

Taxpayer Impact: The full and open competition process likely resulted in a more competitive price for taxpayers compared to a sole-source or limited competition award. The high number of bidders suggests that government funds were used efficiently to secure necessary services.

Public Impact

The Department of Defense benefits from enhanced IT technical support, ensuring operational readiness. Services delivered likely include network management, system maintenance, and user support for defense personnel. The geographic impact is primarily within the Department of Defense's operational footprint, potentially global. Workforce implications include the employment of IT professionals by Booz Allen Hamilton to fulfill the contract requirements.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Potential for scope creep if not managed tightly.
Reliance on a single large contractor could limit future flexibility.
Ensuring consistent service quality across all deployed personnel.

Positive Signals

Awarded through full and open competition, indicating competitive pricing.
Booz Allen Hamilton has a strong track record in government contracting.
The contract duration suggests a stable, long-term need for these services.

Sector Analysis

This contract falls within the broader IT services sector, specifically focusing on technical support. The IT services market for the federal government is substantial, with significant spending allocated to maintaining and upgrading complex defense systems. Comparable spending benchmarks for similar IT support contracts within the Department of Defense would typically range from millions to tens of millions of dollars annually, depending on the scope and complexity of the services required.

Small Business Impact

This contract does not appear to have a small business set-aside component, as indicated by 'sb': false. Booz Allen Hamilton is a large prime contractor, and while they may utilize small businesses for subcontracting, the primary award was not directed towards small businesses. The impact on the small business ecosystem would depend on whether Booz Allen Hamilton actively pursues small business subcontractors for specialized support.

Oversight & Accountability

Oversight for this contract would typically be managed by the contracting officer and the Defense Information Systems Agency (DISA) program office. Accountability measures would be embedded in the contract's performance work statement (PWS) and require regular reporting from the contractor. Transparency is generally maintained through contract award databases like FPDS-NG, though detailed performance data may be less publicly accessible.

Related Government Programs

Defense Information Systems Agency (DISA) IT Support Contracts
Department of Defense IT Services
Federal IT Technical Support
Wired Telecommunications Services Contracts

Risk Flags

Potential for performance degradation over contract life.
Risk of security breaches due to access to sensitive data.
Dependency on contractor personnel availability and expertise.

Frequently Asked Questions

What is this federal contract paying for?

Department of Defense awarded $12.1 million to BOOZ ALLEN HAMILTON INC. IT TECHNICAL SUPPORT SERVICES

Who is the contractor on this award?

The obligated recipient is BOOZ ALLEN HAMILTON INC.

Which agency awarded this contract?

Awarding agency: Department of Defense (Defense Information Systems Agency).

What is the total obligated amount?

The obligated amount is $12.1 million.

What is the period of performance?

Start: 2008-02-01. End: 2010-07-31.

What is Booz Allen Hamilton's track record with the Department of Defense for IT technical support?

Booz Allen Hamilton Inc. is a long-standing and significant contractor for the Department of Defense (DoD), with extensive experience in providing a wide array of IT and technical support services. Their history with the DoD includes numerous large-scale contracts spanning cybersecurity, systems engineering, network operations, and strategic IT consulting. This specific contract, awarded in 2008, aligns with their core competencies. The company generally maintains a strong performance record, though like any large contractor, specific contract performance can vary. Their ability to secure and execute contracts of this magnitude suggests a proven capacity to meet the DoD's complex requirements and a deep understanding of military IT infrastructure and operational needs.

How does the $12.1M contract value compare to similar IT technical support contracts within the DoD?

The $12.1M contract value for IT technical support services over approximately 2.5 years is a moderate-sized award within the DoD's vast IT spending landscape. Larger, more complex IT support contracts for the DoD can easily reach hundreds of millions or even billions of dollars, especially those involving enterprise-wide systems, major platform upgrades, or extensive cybersecurity operations. Smaller, more localized support contracts might be in the low millions. Therefore, this $12.1M award suggests a focused scope of support, perhaps for a specific system, unit, or geographic region, rather than an overarching enterprise-level service agreement. Without knowing the precise deliverables, it's difficult to benchmark precisely, but it represents a significant but not exceptionally large investment for specialized technical support.

What are the primary risks associated with this type of IT technical support contract?

Primary risks for this IT technical support contract include potential performance issues if the contractor fails to meet service level agreements (SLAs), leading to disruptions in critical DoD operations. There's also a risk of cost overruns if the scope of work expands beyond the initial estimates without adequate change control. Security risks are paramount, as the contractor will have access to sensitive DoD systems and data; a breach could have severe national security implications. Furthermore, vendor lock-in can be a risk, making it difficult and costly to transition to a new provider if performance is unsatisfactory. Finally, personnel turnover within the contractor's team could lead to knowledge gaps and inconsistent support.

What does the 'DO' award type signify for this contract?

The 'DO' award type typically signifies a priority rating assigned by the U.S. government, indicating that the contract is considered essential for national defense or critical national programs. This rating allows the contractor to obtain necessary materials, equipment, and services from suppliers on a priority basis, ensuring timely delivery and project completion. For a contract supporting the Department of Defense's IT infrastructure, a 'DO' rating underscores the critical nature of the technical support being provided. It means that suppliers must accept and fulfill rated orders ahead of unrated orders, helping to prevent delays that could impact military readiness or operations.

How does the duration of the contract (911 days) impact its overall value and risk?

The contract duration of approximately 911 days (roughly 2.5 years) is a standard term for many federal IT service contracts, balancing the need for continuity with the desire to periodically re-evaluate market conditions and contractor performance. This duration allows for a reasonable period to implement and sustain technical support services without committing to excessively long terms that might become outdated or overpriced. From a value perspective, it provides stability for both the government and the contractor, enabling effective planning and resource allocation. However, it also means that the government is committed to this specific vendor for the duration, potentially missing out on newer technologies or more competitive pricing that might emerge if the contract were shorter. The risk is moderate; it's long enough for performance issues to manifest but short enough to allow for a competitive re-procurement if necessary.

Industry Classification

NAICS: Information › Wired and Wireless Telecommunications (except Satellite) › Wired Telecommunications Carriers

Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › ADP AND TELECOMMUNICATIONS

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: NEGOTIATED PROPOSAL/QUOTE

Offers Received: 18

Pricing Type: COMBINATION (TWO OR MORE) (2)

Evaluated Preference: NONE

Contractor Details

Parent Company: Booz Allen Hamilton Holding Corporation (UEI: 964725688)

Address: 8283 GREENSBORO DRIVE, MCLEAN, VA, 90

Business Categories: Category Business, Not Designated a Small Business

Financial Breakdown

Contract Ceiling: $12,125,227

Exercised Options: $12,125,227

Current Obligation: $12,125,227

Contract Characteristics

Cost or Pricing Data: NO

Parent Contract

Parent Award PIID: FA877104D0006

IDV Type: IDC

Timeline