IT Support Services Contract Awarded to DOVEL TECHNOLOGIES LLC for $38.55M

Contract Overview

Contract Amount: $38,553,230 ($38.6M)

Contractor: Dovel Technologies LLC

Awarding Agency: Department of the Interior

Start Date: 2017-09-01

End Date: 2018-06-30

Contract Duration: 302 days

Daily Burn Rate: $127.7K/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 1

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: IGF::CT::IGF HHS - ADMINISTRATION FOR CHILDREN AND FAMILIES (ACF) - GRANTSOLUTIONS CENTER OF EXCELLENCE (GS COE)- IT SUPPORT SERVICES

Place of Performance

Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20024

State: District of Columbia Government Spending

Plain-Language Summary

Department of the Interior obligated $38.6 million to DOVEL TECHNOLOGIES LLC for work described as: IGF::CT::IGF HHS - ADMINISTRATION FOR CHILDREN AND FAMILIES (ACF) - GRANTSOLUTIONS CENTER OF EXCELLENCE (GS COE)- IT SUPPORT SERVICES Key points: 1. Contract value represents a significant investment in IT support. 2. Full and open competition suggests a potentially competitive pricing environment. 3. Fixed-price contract type may offer cost certainty but could limit flexibility. 4. Contract duration of 302 days indicates a medium-term support requirement. 5. Awarded by the Department of the Interior, this contract supports administrative functions. 6. The North American Industry Classification System (NAICS) code 541511 points to custom computer programming services.

Value Assessment

Rating: fair

Benchmarking this contract's value against similar IT support services requires more granular data on scope and duration. The total award amount of $38.55 million over approximately 10 months suggests a substantial monthly expenditure. Without specific performance metrics or detailed service breakdowns, a precise value-for-money assessment is challenging. However, the firm fixed-price structure implies that the contractor is responsible for cost overruns, which can be a positive indicator if the scope was well-defined.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under full and open competition, indicating that all responsible sources were permitted to submit offers. This typically fosters a competitive environment, potentially leading to better pricing and service offerings for the government. The fact that it was competed suggests that multiple vendors likely vied for this opportunity, providing a basis for price discovery and selection of the most advantageous offer.

Taxpayer Impact: Full and open competition generally benefits taxpayers by promoting a level playing field for vendors, which can drive down costs and encourage innovation, ultimately leading to more efficient use of public funds.

Public Impact

Federal agencies requiring IT support services benefit from this contract. The contract delivers custom computer programming and related IT support. Services are delivered within the District of Columbia. The contract supports federal IT infrastructure and operational needs.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Potential for scope creep in fixed-price contracts if not managed tightly.
Reliance on a single vendor for critical IT support could pose a risk if performance falters.

Positive Signals

Full and open competition suggests a robust selection process.
Firm fixed-price contract type can provide cost predictability for the government.

Sector Analysis

This contract falls within the Information Technology sector, specifically focusing on custom computer programming services. The IT services market is highly dynamic, with significant government spending allocated to maintaining and upgrading federal IT infrastructure. This contract's value of $38.55 million is a notable sum within this sector, reflecting the ongoing need for specialized IT support to manage complex government systems and operations.

Small Business Impact

Information regarding small business set-asides or subcontracting plans was not explicitly provided in the data. As the contract was awarded under full and open competition, it does not appear to have been specifically set aside for small businesses. Further analysis would be needed to determine if small businesses are involved as subcontractors.

Oversight & Accountability

Oversight for this contract would typically fall under the Department of the Interior's contracting and program management offices. The firm fixed-price nature of the contract provides a degree of accountability, as the contractor is responsible for delivering services within the agreed-upon price. Transparency would be enhanced through contract award databases and reporting mechanisms, though specific oversight activities are not detailed here.

Related Government Programs

IT Professional Services
Custom Computer Programming Services
Federal IT Support Contracts

Risk Flags

Contract duration may be short for comprehensive IT support.
Fixed-price contract risk if scope is not precisely defined.

Frequently Asked Questions

What is this federal contract paying for?

Department of the Interior awarded $38.6 million to DOVEL TECHNOLOGIES LLC. IGF::CT::IGF HHS - ADMINISTRATION FOR CHILDREN AND FAMILIES (ACF) - GRANTSOLUTIONS CENTER OF EXCELLENCE (GS COE)- IT SUPPORT SERVICES

Who is the contractor on this award?

The obligated recipient is DOVEL TECHNOLOGIES LLC.

Which agency awarded this contract?

Awarding agency: Department of the Interior (Departmental Offices).

What is the total obligated amount?

The obligated amount is $38.6 million.

What is the period of performance?

Start: 2017-09-01. End: 2018-06-30.

What is the historical spending pattern for IT support services by the Department of the Interior?

Analyzing the historical spending patterns for IT support services by the Department of the Interior (DOI) is crucial for contextualizing this $38.55 million award. While specific historical data for this exact contract is not provided, the DOI, like other large federal agencies, consistently allocates significant portions of its budget to IT infrastructure, maintenance, and support. Trends often show an increasing reliance on external contractors for specialized IT functions, including custom programming, cybersecurity, and cloud services. Understanding past contract values, durations, and the types of services procured can reveal whether this award is in line with historical norms, represents an increase in spending, or signifies a shift in procurement strategy. For instance, if previous IT support contracts were significantly smaller or shorter in duration, this award might indicate an expansion of services or a response to new technological demands. Conversely, if similar large-scale contracts have been common, it suggests a sustained level of investment in IT support.

How does the pricing of this contract compare to similar IT support contracts awarded by other federal agencies?

A direct comparison of this contract's pricing to similar IT support contracts requires access to a broader dataset of federal procurements, including details on the scope of work, service level agreements, and specific deliverables. The $38.55 million award over approximately 10 months for custom computer programming services (NAICS 541511) by the Department of the Interior (DOI) can be benchmarked against other agencies' procurements for comparable services. Factors such as the complexity of the programming, the required security clearances, the geographic location of service delivery, and the specific technologies involved all influence pricing. If other agencies have awarded contracts for similar IT support with comparable durations and complexity at a lower total or per-diem rate, it might suggest that this contract's pricing is not optimal. Conversely, if the scope is more extensive or specialized, the price could be justified. The firm fixed-price nature also plays a role; while it offers cost certainty, it might be priced higher upfront to account for contractor risk compared to cost-plus contracts.

What are the key performance indicators (KPIs) used to evaluate the success of this IT support contract?

The provided data does not specify the Key Performance Indicators (KPIs) used to evaluate the success of this IT support contract awarded to DOVEL TECHNOLOGIES LLC. However, for a contract of this nature, typical KPIs would likely include metrics related to system uptime and availability, response times for technical support requests, resolution times for reported issues, successful implementation of custom programming projects, adherence to project timelines and budgets, and overall customer satisfaction from the end-users within the Department of the Interior. Security compliance and data protection metrics would also be critical. The firm fixed-price contract structure implies that meeting these KPIs is essential for the contractor to achieve profitability, and failure to do so could lead to penalties or impact future contract awards. A robust evaluation framework would involve regular performance reviews and reporting against these defined metrics.

What is the track record of DOVEL TECHNOLOGIES LLC in delivering IT support services to the federal government?

DOVEL TECHNOLOGIES LLC has a history of performing federal contracts, including those related to IT services. To assess their track record specifically for IT support and custom computer programming, a review of their past performance on similar contracts would be necessary. This would involve examining contract databases for awards made to DOVEL TECHNOLOGIES, looking at contract values, durations, agencies served, and any available performance ratings or past performance questionnaires. Information on contract close-outs, including any disputes, terminations, or awards for excellence, would provide further insight. A strong track record would demonstrate consistent delivery of services meeting or exceeding requirements, timely completion of projects, and effective cost management. Conversely, a history of performance issues, contract modifications due to contractor-caused delays, or negative past performance reviews would raise concerns about their ability to successfully execute this current $38.55 million contract.

What is the potential impact of this contract on the IT services market, particularly for small businesses?

This $38.55 million contract for IT support services, awarded under full and open competition, has several potential impacts on the IT services market. For large businesses like DOVEL TECHNOLOGIES LLC, it represents a significant revenue stream and a substantial project to manage. For the broader IT services market, it signals continued government demand for custom computer programming and related support. Regarding small businesses, the impact is multifaceted. While this contract was not a small business set-aside, large prime contractors are often required to meet small business subcontracting goals. If DOVEL TECHNOLOGIES actively pursues small business subcontractors for specialized tasks, it could provide valuable opportunities for these smaller firms. However, the concentration of such a large contract with a single prime could also mean less direct contracting opportunities for small businesses that might have otherwise competed for the entire scope. The overall effect depends on the subcontracting strategy employed by the prime contractor.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Custom Computer Programming Services

Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › PROFESSIONAL SERVICES

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Solicitation ID: D17PS00615

Offers Received: 1

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Parent Company: Rnsolutions LLC (UEI: 078446976)

Address: 7901 JONES BRANCH DRIVE SUITE 600, MC LEAN, VA, 22102

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Not Designated a Small Business, Special Designations, Subchapter S Corporation, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $56,407,488

Exercised Options: $46,767,240

Current Obligation: $38,553,230

Contract Characteristics

Commercial Item: COMMERCIAL ITEM PROCEDURES NOT USED

Parent Contract

Parent Award PIID: GS35F0239K

IDV Type: FSS

Timeline