DoD Awards $12.4M for Medical Office Clerks to Destiny Management Services, LLC

Contract Overview

Contract Amount: $12,400,334 ($12.4M)

Contractor: Destiny Management Services, LLC

Awarding Agency: Department of Defense

Start Date: 2022-12-10

End Date: 2026-12-09

Contract Duration: 1,460 days

Daily Burn Rate: $8.5K/day

Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Number of Offers Received: 11

Pricing Type: FIRM FIXED PRICE

Sector: Healthcare

Official Description: MEDICAL OFFICE CLERKS

Place of Performance

Location: JACKSONVILLE, DUVAL County, FLORIDA, 32214

State: Florida Government Spending

Plain-Language Summary

Department of Defense obligated $12.4 million to DESTINY MANAGEMENT SERVICES, LLC for work described as: MEDICAL OFFICE CLERKS Key points: 1. Significant contract value of $12.4 million awarded. 2. Destiny Management Services, LLC is the sole awardee. 3. Contract falls under 'All Other Miscellaneous Ambulatory Health Care Services' NAICS code. 4. Awarded by the Defense Health Agency, indicating a critical healthcare support function.

Value Assessment

Rating: fair

The contract value of $12.4 million for medical office clerks appears high for the services rendered. Benchmarking against similar contracts for administrative support in healthcare settings is recommended to ensure competitive pricing.

Cost Per Unit: N/A

Competition Analysis

Competition Level: limited

The contract was awarded under 'FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES'. This suggests a limited competition where specific criteria or prior exclusions influenced the bidding process, potentially impacting price discovery.

Taxpayer Impact: The $12.4 million expenditure represents taxpayer funds allocated to support medical administrative functions within the Department of Defense.

Public Impact

Ensures continued operational support for medical facilities within the DoD. Impacts the efficiency of healthcare administration and patient services. Supports employment within the healthcare administrative sector.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

  • Limited competition may lead to suboptimal pricing.
  • Lack of small business participation noted.
  • Potential for service scope creep without clear benchmarks.

Positive Signals

  • Contract supports critical healthcare operations.
  • Long-term award provides stability for services.

Sector Analysis

This contract falls within the healthcare services sector, specifically focusing on administrative support. Spending benchmarks for similar medical administrative support contracts within the federal government are generally in the millions, depending on scope and duration.

Small Business Impact

The data indicates that this contract was not awarded to a small business (sb: false). Further analysis is needed to determine if opportunities were adequately presented to small businesses in this sector.

Oversight & Accountability

The award is a delivery order under a larger contract. Oversight will focus on performance metrics, adherence to contract terms, and financial accountability by the Defense Health Agency.

Related Government Programs

  • All Other Miscellaneous Ambulatory Health Care Services
  • Department of Defense Contracting
  • Defense Health Agency Programs

Risk Flags

  • Limited competition
  • No small business award
  • High contract value for administrative services
  • Potential for price inflation due to limited competition

Tags

all-other-miscellaneous-ambulatory-healt, department-of-defense, fl, delivery-order, 10m-plus

Frequently Asked Questions

What is this federal contract paying for?

Department of Defense awarded $12.4 million to DESTINY MANAGEMENT SERVICES, LLC. MEDICAL OFFICE CLERKS

Who is the contractor on this award?

The obligated recipient is DESTINY MANAGEMENT SERVICES, LLC.

Which agency awarded this contract?

Awarding agency: Department of Defense (Defense Health Agency).

What is the total obligated amount?

The obligated amount is $12.4 million.

What is the period of performance?

Start: 2022-12-10. End: 2026-12-09.

What is the specific breakdown of services included in 'MEDICAL OFFICE CLERKS' to justify the $12.4 million cost?

The specific breakdown of services for 'MEDICAL OFFICE CLERKS' is not detailed in the provided data. A thorough review of the contract's Statement of Work (SOW) is necessary to understand the full scope, including tasks like patient scheduling, record management, billing support, and administrative duties, which would inform the cost justification.

What were the reasons for excluding other sources in the competition, and how did this impact the final price?

The exclusion of other sources suggests potential justifications such as specific technical capabilities, prior performance, or unique requirements. The impact on price is difficult to ascertain without knowing the competitive landscape; however, limited competition can sometimes lead to higher prices compared to a fully open and robust bidding process.

How effectively does this contract support the overall mission of the Defense Health Agency in providing healthcare services?

This contract is crucial for the efficient functioning of medical facilities by providing essential administrative support. By ensuring adequate staffing for medical office clerk duties, the Defense Health Agency can maintain patient flow, manage records accurately, and free up clinical staff to focus on medical care, thereby enhancing overall healthcare delivery.

Industry Classification

NAICS: Health Care and Social AssistanceOther Ambulatory Health Care ServicesAll Other Miscellaneous Ambulatory Health Care Services

Product/Service Code: MEDICAL SERVICESCLERICAL MEDICAL SUPPORT

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Solicitation ID: HT001417R0010

Offers Received: 11

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 3420 9TH STREET, NE, WASHINGTON, DC, 20017

Business Categories: Black American Owned Business, Category Business, DoT Certified Disadvantaged Business Enterprise, Economically Disadvantaged Women Owned Small Business, Limited Liability Corporation, Minority Owned Business, Self-Certified Small Disadvantaged Business, Small Business, Special Designations, U.S.-Owned Business, Woman Owned Business, Women Owned Small Business

Financial Breakdown

Contract Ceiling: $22,872,741

Exercised Options: $15,835,032

Current Obligation: $12,400,334

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Cost or Pricing Data: NO

Parent Contract

Parent Award PIID: HT001418D0012

IDV Type: IDC

Timeline

Start Date: 2022-12-10

Current End Date: 2026-12-09

Potential End Date: 2028-06-09 00:00:00

Last Modified: 2025-12-30

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