DoD's Enterprise Voice Services Program Awarded $11.1M to Lightgrid LLC for Critical Communications Support

Contract Overview

Contract Amount: $11,072,140 ($11.1M)

Contractor: Lightgrid LLC

Awarding Agency: Department of Defense

Start Date: 2024-11-12

End Date: 2026-11-11

Contract Duration: 729 days

Daily Burn Rate: $15.2K/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 4

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: ENTERPRISE VOICE SERVICES PROGRAM AND VOICE APPLICATIONS SUPPORTS UNCLASSIFIED AND CLASSIFIED VOICE COMMUNICATIONS AND VOICE OVER INTERNET PROTOCOL SERVICES FOR DEPARTMENT OF DEFENSE AND FEDERAL AGENCIES.

Place of Performance

Location: FORT GEORGE G MEADE, ANNE ARUNDEL County, MARYLAND, 20755

State: Maryland Government Spending

Plain-Language Summary

Department of Defense obligated $11.1 million to LIGHTGRID LLC for work described as: ENTERPRISE VOICE SERVICES PROGRAM AND VOICE APPLICATIONS SUPPORTS UNCLASSIFIED AND CLASSIFIED VOICE COMMUNICATIONS AND VOICE OVER INTERNET PROTOCOL SERVICES FOR DEPARTMENT OF DEFENSE AND FEDERAL AGENCIES. Key points: 1. The contract supports essential unclassified and classified voice communications for DoD and federal agencies. 2. Lightgrid LLC secured the award under a full and open competition. 3. The contract value is $11.1 million over a 729-day period. 4. This program is crucial for maintaining secure and reliable voice infrastructure.

Value Assessment

Rating: good

The contract value of $11.1 million for enterprise voice services appears reasonable given the scope of supporting both unclassified and classified communications for multiple federal agencies. Benchmarking against similar large-scale communication infrastructure contracts would provide a more precise assessment.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded through full and open competition, suggesting a robust process for price discovery and selection of the most advantageous offer. This method typically leads to competitive pricing.

Taxpayer Impact: The competitive award process is expected to ensure taxpayer funds are used efficiently for essential voice communication services.

Public Impact

Ensures continuity of critical voice communications for national security operations. Supports inter-agency communication needs for federal entities. Modernizes and maintains vital voice infrastructure for government operations. Provides a foundation for secure and reliable voice applications.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

  • Potential for scope creep in complex voice systems.
  • Reliance on a single vendor for critical infrastructure.
  • Cybersecurity risks associated with classified communications.

Positive Signals

  • Awarded via full and open competition.
  • Firm Fixed Price contract type limits cost overruns.
  • Long-term contract provides stability for essential services.

Sector Analysis

This contract falls within the Computer Systems Design Services sector, specifically supporting IT infrastructure for government agencies. Spending in this area is consistently high due to the critical nature of secure and reliable communication systems for national defense and federal operations.

Small Business Impact

The data indicates this contract was not awarded to a small business. Further analysis would be needed to determine if subcontracting opportunities exist for small businesses within the scope of this large enterprise voice services program.

Oversight & Accountability

The award through full and open competition suggests a degree of oversight in the procurement process. Ongoing monitoring by the Defense Information Systems Agency will be crucial to ensure performance and adherence to contract terms.

Related Government Programs

  • Computer Systems Design Services
  • Department of Defense Contracting
  • Defense Information Systems Agency Programs

Risk Flags

  • Potential for vendor lock-in.
  • Complexity of managing classified systems.
  • Dependence on technology evolution.
  • Cybersecurity threats.
  • Integration challenges with existing infrastructure.

Tags

computer-systems-design-services, department-of-defense, md, delivery-order, 10m-plus

Frequently Asked Questions

What is this federal contract paying for?

Department of Defense awarded $11.1 million to LIGHTGRID LLC. ENTERPRISE VOICE SERVICES PROGRAM AND VOICE APPLICATIONS SUPPORTS UNCLASSIFIED AND CLASSIFIED VOICE COMMUNICATIONS AND VOICE OVER INTERNET PROTOCOL SERVICES FOR DEPARTMENT OF DEFENSE AND FEDERAL AGENCIES.

Who is the contractor on this award?

The obligated recipient is LIGHTGRID LLC.

Which agency awarded this contract?

Awarding agency: Department of Defense (Defense Information Systems Agency).

What is the total obligated amount?

The obligated amount is $11.1 million.

What is the period of performance?

Start: 2024-11-12. End: 2026-11-11.

What is the projected cost savings or efficiency gain anticipated from this enterprise voice services program compared to previous or alternative solutions?

The provided data does not explicitly detail projected cost savings or efficiency gains. However, the consolidation of unclassified and classified voice services under a single, competitively awarded contract aims to streamline operations and potentially reduce redundant costs associated with managing disparate voice systems. Further documentation would be required to quantify specific financial benefits.

What are the specific cybersecurity measures and protocols in place to protect classified voice communications under this contract?

The contract supports classified voice communications, necessitating robust cybersecurity measures. While specific protocols are not detailed here, such contracts typically require adherence to stringent government security standards (e.g., NIST, DISA STIGs), including encryption, access controls, continuous monitoring, and incident response plans to safeguard sensitive information.

How will the performance of Lightgrid LLC be measured and evaluated throughout the contract duration to ensure effective service delivery?

Performance evaluation will likely involve key performance indicators (KPIs) related to service availability, call quality, response times for issue resolution, and adherence to security requirements. The Department of Defense and DISA will monitor these metrics, potentially through regular performance reviews and user feedback, to ensure Lightgrid LLC meets contractual obligations.

Industry Classification

NAICS: Professional, Scientific, and Technical ServicesComputer Systems Design and Related ServicesComputer Systems Design Services

Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT)PROFESSIONAL SERVICES

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Offers Received: 4

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 1112 JENSEN DR, VIRGINIA BEACH, VA, 23451

Business Categories: Category Business, HUBZone Firm, Limited Liability Corporation, Partnership or Limited Liability Partnership, Small Business, Special Designations, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $30,926,688

Exercised Options: $11,169,380

Current Obligation: $11,072,140

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Parent Contract

Parent Award PIID: GS35F077GA

IDV Type: FSS

Timeline

Start Date: 2024-11-12

Current End Date: 2026-11-11

Potential End Date: 2029-11-11 00:00:00

Last Modified: 2025-12-31

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