Education's $2.76M OCR Case Management Tech Support Contract Awarded to Matrix Logic Corp
Contract Overview
Contract Amount: $2,757,162 ($2.8M)
Contractor: Matrix Logic Corporation
Awarding Agency: Department of Education
Start Date: 2020-04-08
End Date: 2025-10-07
Contract Duration: 2,008 days
Daily Burn Rate: $1.4K/day
Competition Type: FULL AND OPEN COMPETITION
Number of Offers Received: 3
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: THIS REQUIREMENT IS FOR TECHNICAL SUPPORT SERVICES FOR THE OFFICE FOR CIVIL RIGHTS' CASE ACTIVITY AND MANAGEMENT SYSTEM.
Place of Performance
Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20202
Plain-Language Summary
Department of Education obligated $2.8 million to MATRIX LOGIC CORPORATION for work described as: THIS REQUIREMENT IS FOR TECHNICAL SUPPORT SERVICES FOR THE OFFICE FOR CIVIL RIGHTS' CASE ACTIVITY AND MANAGEMENT SYSTEM. Key points: 1. Contract focuses on technical support for the Office for Civil Rights' case management system. 2. Matrix Logic Corporation secured the award under full and open competition. 3. The contract spans over five years, indicating a long-term need for these services. 4. The award value is approximately $2.76 million.
Value Assessment
Rating: good
The contract's value of $2.76 million over five years appears reasonable for specialized technical support services. Benchmarking against similar IT support contracts for federal agencies suggests this pricing is within expected ranges, though specific service levels would refine this assessment.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded through full and open competition, allowing multiple vendors to bid. This competitive process generally leads to better price discovery and ensures the government receives competitive pricing for the services required.
Taxpayer Impact: The competitive award process aims to ensure taxpayer funds are used efficiently for necessary technical support services.
Public Impact
Ensures continuity of critical case management operations for the Office for Civil Rights. Supports the technological infrastructure vital for civil rights enforcement and tracking. Provides essential IT services to a key federal agency function.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Positive Signals
- Full and open competition utilized.
- Long-term contract provides stability for service delivery.
- Clear definition of services for case management system.
Sector Analysis
This contract falls within the IT services sector, specifically focusing on computer-related services. Federal spending in this area is substantial, supporting agency operations and digital transformation efforts. Benchmarks for similar IT support contracts vary widely based on scope and duration.
Small Business Impact
The data indicates this contract was not set aside for small businesses and was awarded through full and open competition. Therefore, small businesses were eligible to compete, but no specific set-aside was applied.
Oversight & Accountability
The award was made by the Department of Education, indicating internal agency oversight. Further oversight would involve contract performance monitoring and adherence to federal acquisition regulations.
Related Government Programs
- Other Computer Related Services
- Department of Education Contracting
- Department of Education Programs
Risk Flags
- Potential for vendor lock-in due to long-term nature.
- Reliance on a single vendor for critical system support.
- Need for ongoing performance monitoring to ensure value.
Tags
other-computer-related-services, department-of-education, dc, delivery-order, 1m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Education awarded $2.8 million to MATRIX LOGIC CORPORATION. THIS REQUIREMENT IS FOR TECHNICAL SUPPORT SERVICES FOR THE OFFICE FOR CIVIL RIGHTS' CASE ACTIVITY AND MANAGEMENT SYSTEM.
Who is the contractor on this award?
The obligated recipient is MATRIX LOGIC CORPORATION.
Which agency awarded this contract?
Awarding agency: Department of Education (Department of Education).
What is the total obligated amount?
The obligated amount is $2.8 million.
What is the period of performance?
Start: 2020-04-08. End: 2025-10-07.
What specific metrics are used to evaluate the performance of Matrix Logic Corporation under this contract?
Performance metrics are crucial for ensuring value and effectiveness. While not detailed in the provided data, typical metrics for such contracts include system uptime, response times for technical issues, resolution rates, and user satisfaction surveys. The Department of Education's contracting officer would establish these KPIs in the contract's performance work statement.
Are there any potential risks associated with relying on a single vendor for long-term technical support of a critical system?
Relying on a single vendor for an extended period can pose risks such as vendor lock-in, potential price increases upon renewal, and reduced incentive for innovation if competition is limited in future procurements. Mitigating these risks involves robust contract management, clear performance expectations, and planning for future competitive actions.
How does this contract contribute to the overall mission effectiveness of the Office for Civil Rights?
This contract directly supports the mission effectiveness of the Office for Civil Rights by ensuring the reliable operation of its Case Activity and Management System. This system is vital for tracking civil rights complaints, managing investigations, and ensuring compliance, thus enabling the OCR to fulfill its mandate efficiently.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Other Computer Related Services
Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › PROFESSIONAL SERVICES
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Solicitation ID: 91990020R0011
Offers Received: 3
Pricing Type: FIRM FIXED PRICE (J)
Contractor Details
Address: 44 TRUMAN DR, NOVATO, CA, 94947
Business Categories: Category Business, Small Business, Special Designations, U.S.-Owned Business, Woman Owned Business
Financial Breakdown
Contract Ceiling: $2,757,162
Exercised Options: $2,757,162
Current Obligation: $2,757,162
Actual Outlays: $2,757,162
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Parent Contract
Parent Award PIID: GS35F0833N
IDV Type: FSS
Timeline
Start Date: 2020-04-08
Current End Date: 2025-10-07
Potential End Date: 2025-10-07 00:00:00
Last Modified: 2026-03-31
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