This Task Order IS for an Enterprise-Wide Digital and Customer Care Platforms and Services Solution (enterprise-Wide Digital and Customer Care Solution, AKA Ewdccps, AKA DCC) That Will Enable an Fsa-Branded Omni-Channel Engagement Approach LED by a Mobile-First, Mobile-Complete, and Mobile-Continuous Digital Platform Supporting the Complete Lifecycle of Student Financing
Contract Overview
Contract Amount: $851,177,072 ($851.2M)
Contractor: Accenture Federal Services LLC
Awarding Agency: Department of Education
Start Date: 2019-02-20
End Date: 2027-02-19
Official Description: THIS TASK ORDER IS FOR AN ENTERPRISE-WIDE DIGITAL AND CUSTOMER CARE PLATFORMS AND SERVICES SOLUTION (ENTERPRISE-WIDE DIGITAL AND CUSTOMER CARE SOLUTION, AKA EWDCCPS, AKA DCC) THAT WILL ENABLE AN FSA-BRANDED OMNI-CHANNEL ENGAGEMENT APPROACH LED BY A MOBILE-FIRST, MOBILE-COMPLETE, AND MOBILE-CONTINUOUS DIGITAL PLATFORM SUPPORTING THE COMPLETE LIFECYCLE OF STUDENT FINANCING.