HHS Awards $304K for Phone Maintenance to Sangoma US Inc. in Florida
Contract Overview
Contract Amount: $30,412 ($30.4K)
Contractor: Sangoma US Inc
Awarding Agency: Department of Health and Human Services
Start Date: 2026-04-01
End Date: 2027-03-31
Contract Duration: 364 days
Daily Burn Rate: $84/day
Competition Type: COMPETED UNDER SAP
Number of Offers Received: 1
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: OIT-MAINT28 C 7583 BATON ROUGE PHONE MAINTENANCE FY26
Place of Performance
Location: SARASOTA, SARASOTA County, FLORIDA, 34232
State: Florida Government Spending
Plain-Language Summary
Department of Health and Human Services obligated $30,412.2 to SANGOMA US INC for work described as: OIT-MAINT28 C 7583 BATON ROUGE PHONE MAINTENANCE FY26 Key points: 1. Contract awarded to Sangoma US Inc. for phone maintenance services. 2. The contract value is $304,122 for a 1-year period. 3. Awarded under Other Computer Related Services (NAICS 541519). 4. The contract is firm-fixed-price, indicating predictable costs. 5. Located in Florida, with services potentially impacting state-level operations.
Value Assessment
Rating: fair
The contract value of $304,122 for a one-year phone maintenance agreement appears within a reasonable range for specialized IT services. Benchmarking against similar contracts for telecommunications maintenance would provide a more precise assessment of value.
Cost Per Unit: N/A
Competition Analysis
Competition Level: limited
The contract was competed under SAP (Simplified Acquisition Procedures), suggesting a limited competition environment. While SAP aims for efficiency, it may not always yield the lowest possible price compared to full and open competition.
Taxpayer Impact: Taxpayer funds are being used for essential IT infrastructure maintenance. The use of SAP may result in a slightly higher cost than a fully competed contract, but the difference is likely marginal for this contract size.
Public Impact
Ensures continued operation of essential phone systems for the Health Resources and Services Administration. Supports the agency's ability to communicate and deliver healthcare services. Potential impact on healthcare access and information dissemination in Florida. Reliable communication infrastructure is critical for government operations.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Limited competition due to SAP.
- Potential for higher costs compared to full and open competition.
Positive Signals
- Firm-fixed-price contract provides cost certainty.
- Supports critical healthcare agency operations.
- Awarded for a defined period, allowing for future re-evaluation.
Sector Analysis
This contract falls within the IT services sector, specifically focusing on telecommunications maintenance. Spending benchmarks for IT maintenance vary widely based on complexity and scale, but this contract appears to be a standard service agreement for a specific agency function.
Small Business Impact
The contract was awarded to Sangoma US Inc. There is no indication that small businesses were specifically targeted or subcontracted for this particular award. Further analysis would be needed to determine the extent of small business participation.
Oversight & Accountability
The award was made via a purchase order, a common method for acquiring goods and services. Oversight would typically involve monitoring contract performance and adherence to terms by the Health Resources and Services Administration.
Related Government Programs
- Other Computer Related Services
- Department of Health and Human Services Contracting
- Health Resources and Services Administration Programs
Risk Flags
- Limited competition.
- Potential for price not being optimized.
- Dependence on a single vendor for critical infrastructure.
- Geographic concentration in Florida.
Tags
other-computer-related-services, department-of-health-and-human-services, fl, purchase-order, under-100k
Frequently Asked Questions
What is this federal contract paying for?
Department of Health and Human Services awarded $30,412.2 to SANGOMA US INC. OIT-MAINT28 C 7583 BATON ROUGE PHONE MAINTENANCE FY26
Who is the contractor on this award?
The obligated recipient is SANGOMA US INC.
Which agency awarded this contract?
Awarding agency: Department of Health and Human Services (Health Resources and Services Administration).
What is the total obligated amount?
The obligated amount is $30,412.2.
What is the period of performance?
Start: 2026-04-01. End: 2027-03-31.
What is the specific scope of 'phone maintenance' covered under this contract?
The term 'phone maintenance' likely encompasses a range of services including troubleshooting, repair, software updates, and potentially hardware support for the agency's telecommunication systems. A detailed statement of work within the contract documents would specify the exact services included, ensuring clarity on the vendor's responsibilities and the agency's expectations.
How does the pricing compare to industry standards for similar maintenance contracts?
Without specific details on the technology and service level agreements, a precise comparison is difficult. However, the $304,122 value for a one-year contract suggests a moderate investment. Benchmarking against similar government or commercial contracts for comparable phone systems and support levels would be necessary to determine if the pricing is competitive.
What is the potential risk of service disruption if Sangoma US Inc. fails to perform adequately?
The primary risk of inadequate performance is service disruption, which could impact the Health Resources and Services Administration's communication capabilities. Mitigation strategies may include performance clauses in the contract, regular performance reviews, and contingency plans for alternative support, though the limited competition might make switching vendors challenging in the short term.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Other Computer Related Services
Product/Service Code: IT AND TELECOM - APLLICATIONS
Competition & Pricing
Extent Competed: COMPETED UNDER SAP
Solicitation Procedures: SIMPLIFIED ACQUISITION
Offers Received: 1
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Address: 301 N CATTLEMEN RD STE 300, SARASOTA, FL, 34232
Business Categories: Category Business, Corporate Entity Not Tax Exempt, Foreign Owned, Foreign-Owned and U.S.-Incorporated Business, Manufacturer of Goods, Not Designated a Small Business, Special Designations
Financial Breakdown
Contract Ceiling: $30,412
Exercised Options: $30,412
Current Obligation: $30,412
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Timeline
Start Date: 2026-04-01
Current End Date: 2027-03-31
Potential End Date: 2027-03-31 00:00:00
Last Modified: 2026-04-01
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