HHS awards $2.9M for AV/IT support to KLC Network Services under full and open competition
Contract Overview
Contract Amount: $2,921,928 ($2.9M)
Contractor: KLC Network Services, Inc.
Awarding Agency: Department of Health and Human Services
Start Date: 2019-03-18
End Date: 2023-07-31
Contract Duration: 1,596 days
Daily Burn Rate: $1.8K/day
Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Number of Offers Received: 1
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: ROOM MANAGEMENT AUDIO VISUAL/INFORMATION (AV/IT) TECHNOLOGY SUPPORT
Place of Performance
Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20201
Plain-Language Summary
Department of Health and Human Services obligated $2.9 million to KLC NETWORK SERVICES, INC. for work described as: ROOM MANAGEMENT AUDIO VISUAL/INFORMATION (AV/IT) TECHNOLOGY SUPPORT Key points: 1. The contract value is $2.92 million over approximately 4.3 years. 2. KLC Network Services, Inc. is the sole awardee. 3. The contract was awarded using full and open competition after exclusion of sources. 4. The NAICS code 541512 indicates Computer Systems Design Services. 5. The contract type is Firm Fixed Price.
Value Assessment
Rating: good
The contract value of $2.92 million for AV/IT support appears reasonable given the 4.3-year duration. Benchmarking against similar IT support contracts would provide a more definitive assessment.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded through full and open competition after exclusion of sources, suggesting a competitive process was intended. This method generally promotes price discovery and potentially better pricing.
Taxpayer Impact: The competitive award process aims to ensure taxpayer funds are used efficiently for necessary AV/IT support services.
Public Impact
Ensures continued operation of essential audio visual and information technology systems. Supports the Department of Health and Human Services' administrative functions. Provides a stable IT infrastructure for a critical government agency.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Potential for vendor lock-in if performance is not closely monitored.
- Reliance on a single vendor for critical IT infrastructure.
Positive Signals
- Awarded through full and open competition.
- Firm Fixed Price contract type can provide cost certainty.
Sector Analysis
This contract falls under IT services, specifically computer systems design. Spending in this sector is substantial across government, with a focus on modernizing infrastructure and ensuring cybersecurity.
Small Business Impact
The data does not indicate if small businesses were involved in the competition or subcontracting. Further analysis would be needed to assess small business participation.
Oversight & Accountability
The contract was awarded by the Office of the Assistant Secretary for Administration within HHS, suggesting internal oversight. Monitoring performance and adherence to contract terms is crucial for accountability.
Related Government Programs
- Computer Systems Design Services
- Department of Health and Human Services Contracting
- Office of the Assistant Secretary for Administration Programs
Risk Flags
- Potential for scope creep if not managed tightly.
- Dependence on a single vendor for critical support.
- Need for robust performance monitoring to ensure value for money.
Tags
computer-systems-design-services, department-of-health-and-human-services, dc, delivery-order, 1m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Health and Human Services awarded $2.9 million to KLC NETWORK SERVICES, INC.. ROOM MANAGEMENT AUDIO VISUAL/INFORMATION (AV/IT) TECHNOLOGY SUPPORT
Who is the contractor on this award?
The obligated recipient is KLC NETWORK SERVICES, INC..
Which agency awarded this contract?
Awarding agency: Department of Health and Human Services (Office of the Assistant Secretary for Administration).
What is the total obligated amount?
The obligated amount is $2.9 million.
What is the period of performance?
Start: 2019-03-18. End: 2023-07-31.
What specific AV/IT services are included in this contract?
The contract description 'ROOM MANAGEMENT AUDIO VISUAL/INFORMATION (AV/IT) TECHNOLOGY SUPPORT' suggests services related to the operation, maintenance, and potentially upgrade of audio visual equipment and related IT systems within meeting rooms or other designated spaces. This could encompass installation, troubleshooting, technical support, and system management.
What are the key performance indicators (KPIs) for this contract?
Key performance indicators would likely focus on system uptime, response times for technical support requests, successful resolution rates for AV/IT issues, and user satisfaction. Specific metrics would be detailed in the contract's performance work statement to ensure the contractor meets service level agreements.
How does the pricing compare to industry benchmarks for similar AV/IT support services?
Without specific details on the services provided and the labor categories involved, a precise benchmark is difficult. However, the total contract value of $2.92 million over 1596 days (approx. 4.3 years) suggests an average annual cost of roughly $680,000. This would need to be compared against government and commercial benchmarks for comparable IT support contracts.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Computer Systems Design Services
Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › ADP AND TELECOMMUNICATIONS
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Solicitation ID: 19233SOL00115
Offers Received: 1
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Address: 590 HERNDON PKWY STE 500, HERNDON, VA, 20170
Business Categories: 8(a) Program Participant, Asian Pacific American Owned Business, Category Business, Minority Owned Business, Self-Certified Small Disadvantaged Business, Small Business, Special Designations, Subchapter S Corporation, U.S.-Owned Business
Financial Breakdown
Contract Ceiling: $4,099,247
Exercised Options: $3,805,837
Current Obligation: $2,921,928
Actual Outlays: $1,655,842
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Parent Contract
Parent Award PIID: GS06F1042Z
IDV Type: GWAC
Timeline
Start Date: 2019-03-18
Current End Date: 2023-07-31
Potential End Date: 2023-07-31 00:00:00
Last Modified: 2026-03-12
Other Department of Health and Human Services Contracts
- Contact Center Operations (CCO) — $5.5B (Maximus Federal Services, Inc.)
- TAS::75 0849::TAS Oper of Govt R&D Goco Facilities — $4.8B (Leidos Biomedical Research Inc)
- THE Purpose of This Contract IS to Provide the Full Complement of Services Necessary to Care for UC in ORR Custody Including Facilities Set-Up, Maintenance, and Support Internal and Perimeter (IF Applicable) Security, Direct Care and Supervision Inc — $3.5B (Rapid Deployment Inc)
- Contact Center Operations — $2.6B (Maximus Federal Services, Inc.)
- Federal Contract — $2.4B (Leidos Biomedical Research Inc)
View all Department of Health and Human Services contracts →