HHS Awards $18M for Enterprise Quality Management System to GovSmart, Inc
Contract Overview
Contract Amount: $18,004,035 ($18.0M)
Contractor: Govsmart, Inc.
Awarding Agency: Department of Health and Human Services
Start Date: 2022-09-30
End Date: 2027-09-29
Contract Duration: 1,825 days
Daily Burn Rate: $9.9K/day
Competition Type: FULL AND OPEN COMPETITION
Number of Offers Received: 3
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: ENTERPRISE QUALITY MANAGEMENT SYSTEM
Place of Performance
Location: CHARLOTTESVILLE, CHARLOTTESVILLE CITY County, VIRGINIA, 22903
State: Virginia Government Spending
Plain-Language Summary
Department of Health and Human Services obligated $18.0 million to GOVSMART, INC. for work described as: ENTERPRISE QUALITY MANAGEMENT SYSTEM Key points: 1. GovSmart, Inc. secured an $18M contract for an Enterprise Quality Management System. 2. The contract was awarded under full and open competition. 3. The system is intended to improve quality management processes within the CDC. 4. The contract duration is 5 years, ending in September 2027.
Value Assessment
Rating: good
The award amount of $18M over 5 years appears reasonable for an enterprise-level system. Benchmarking against similar quality management system contracts would provide a more precise assessment of value.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded through full and open competition, suggesting a competitive bidding process that likely led to fair pricing. The agency sought multiple proposals, allowing for price discovery.
Taxpayer Impact: The competitive award process aims to ensure taxpayer funds are used efficiently for necessary services.
Public Impact
Improved data quality and consistency for public health initiatives. Enhanced regulatory compliance and operational efficiency for the CDC. Potential for better tracking and management of health-related quality standards. Supports the CDC's mission to protect public health.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Potential for scope creep in enterprise system development.
- Dependence on a single vendor for critical system maintenance.
- Integration challenges with existing CDC IT infrastructure.
Positive Signals
- Clear contract duration and defined deliverables.
- Awarded via full and open competition.
- Supports a critical government function (public health).
Sector Analysis
The IT services sector, particularly custom software development and IT consulting, often sees significant government spending. This contract falls within the 'Other Computer Related Services' NAICS code, indicating a specialized IT solution.
Small Business Impact
This contract was not awarded to a small business. Further analysis would be needed to determine if small businesses had opportunities to participate as subcontractors.
Oversight & Accountability
The award was made via a delivery order under an existing contract vehicle, suggesting prior oversight. The 5-year duration warrants ongoing monitoring of performance and costs.
Related Government Programs
- Other Computer Related Services
- Department of Health and Human Services Contracting
- Centers for Disease Control and Prevention Programs
Risk Flags
- Potential for vendor lock-in.
- Risk of integration issues with legacy systems.
- Dependence on vendor's cybersecurity practices.
- Need for ongoing user training and adoption support.
Tags
other-computer-related-services, department-of-health-and-human-services, va, delivery-order, 10m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Health and Human Services awarded $18.0 million to GOVSMART, INC.. ENTERPRISE QUALITY MANAGEMENT SYSTEM
Who is the contractor on this award?
The obligated recipient is GOVSMART, INC..
Which agency awarded this contract?
Awarding agency: Department of Health and Human Services (Centers for Disease Control and Prevention).
What is the total obligated amount?
The obligated amount is $18.0 million.
What is the period of performance?
Start: 2022-09-30. End: 2027-09-29.
What specific functionalities does the Enterprise Quality Management System encompass, and how do they align with the CDC's evolving needs?
The Enterprise Quality Management System is expected to encompass functionalities such as data validation, process monitoring, risk assessment, and compliance tracking. Its alignment with the CDC's needs will depend on its ability to adapt to new public health challenges, integrate with diverse data sources, and provide actionable insights for decision-making. Continuous feedback loops and agile development methodologies will be crucial for ensuring ongoing relevance and effectiveness.
What are the key performance indicators (KPIs) for this contract, and how will they be measured to ensure effective delivery?
Key performance indicators likely include system uptime, data accuracy rates, user satisfaction scores, and the successful completion of defined milestones. Measurement will involve regular reporting from GovSmart, Inc., independent government verification, and potentially user audits. The contract's success hinges on clearly defined, measurable, achievable, relevant, and time-bound (SMART) KPIs that directly reflect the system's intended benefits and operational performance.
What is the long-term strategy for maintaining and upgrading the Enterprise Quality Management System beyond the initial contract period?
The long-term strategy likely involves options for contract extensions, potential recompetes for future development, and ongoing maintenance agreements. The CDC will need to plan for system obsolescence, technological advancements, and evolving regulatory requirements. A robust lifecycle management plan, including budgeting for future upgrades and potential transitions to new platforms, will be essential to ensure the system remains effective and secure over time.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Other Computer Related Services
Product/Service Code: IT AND TELECOM - APLLICATIONS
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Solicitation ID: 75D301-22-R-72322
Offers Received: 3
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Address: 715 CHARLTON AVE STE 100, CHARLOTTESVILLE, VA, 22903
Business Categories: 8(a) Program Participant, Category Business, Corporate Entity Not Tax Exempt, HUBZone Firm, Minority Owned Business, Self-Certified Small Disadvantaged Business, Small Business, Special Designations, Subchapter S Corporation, Indian (Subcontinent) American Owned Business, U.S.-Owned Business
Financial Breakdown
Contract Ceiling: $20,579,500
Exercised Options: $18,004,035
Current Obligation: $18,004,035
Actual Outlays: $17,147,627
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Parent Contract
Parent Award PIID: HHSN316201500027W
IDV Type: GWAC
Timeline
Start Date: 2022-09-30
Current End Date: 2027-09-29
Potential End Date: 2027-09-29 00:00:00
Last Modified: 2026-04-02
More Contracts from Govsmart, Inc.
- IBM Enterprise Software Maintenance — $19.2M (Department of Defense)
- This Award IS for Servicenow (snow) License Renewals — $15.8M (Department of Homeland Security)
- Salesforce Dcms 2.0 & Svog Software Licenses Renewal — $15.8M (Small Business Administration)
- Enterprise Customer Relationship Management (ecrm) Software Licenses (sales Force) — $13.9M (National Archives and Records Administration)
- Co-Term Software Renewal — $8.3M (U.S. International Development Finance Corporation)
Other Department of Health and Human Services Contracts
- Contact Center Operations (CCO) — $5.5B (Maximus Federal Services, Inc.)
- TAS::75 0849::TAS Oper of Govt R&D Goco Facilities — $4.8B (Leidos Biomedical Research Inc)
- THE Purpose of This Contract IS to Provide the Full Complement of Services Necessary to Care for UC in ORR Custody Including Facilities Set-Up, Maintenance, and Support Internal and Perimeter (IF Applicable) Security, Direct Care and Supervision Inc — $3.5B (Rapid Deployment Inc)
- Contact Center Operations — $2.6B (Maximus Federal Services, Inc.)
- Federal Contract — $2.4B (Leidos Biomedical Research Inc)
View all Department of Health and Human Services contracts →