DHS Secret Service Awards $2.25M for O365/Drupal Support to Innovative Networking Technology
Contract Overview
Contract Amount: $2,249,067 ($2.2M)
Contractor: Innovative Networking Technology, Inc
Awarding Agency: Department of Homeland Security
Start Date: 2023-03-03
End Date: 2027-03-02
Contract Duration: 1,460 days
Daily Burn Rate: $1.5K/day
Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Number of Offers Received: 1
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: SPARK! - O365 - DRUPAL SUPPORT SERVICES
Place of Performance
Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20223
Plain-Language Summary
Department of Homeland Security obligated $2.2 million to INNOVATIVE NETWORKING TECHNOLOGY, INC for work described as: SPARK! - O365 - DRUPAL SUPPORT SERVICES Key points: 1. Contract awarded for critical O365 and Drupal support services. 2. Innovative Networking Technology, Inc. secured the delivery order. 3. The contract was awarded under full and open competition. 4. This falls under Computer Systems Design Services (NAICS 541512).
Value Assessment
Rating: good
The total award amount of $2.25M over approximately 4 years appears reasonable for specialized IT support services. Benchmarking against similar O365 and Drupal support contracts would provide a more precise assessment.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded through full and open competition after exclusion of sources, indicating a robust price discovery process. This method generally leads to competitive pricing.
Taxpayer Impact: The competitive award process is expected to ensure taxpayer funds are used efficiently for essential IT support.
Public Impact
Ensures continuity of critical IT infrastructure for the U.S. Secret Service. Supports the operational effectiveness of the agency through reliable O365 and Drupal platforms. Provides specialized technical expertise for complex government systems.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Potential for vendor lock-in if follow-on work is not competitively bid.
- Reliance on a single vendor for critical support could pose risks.
Positive Signals
- Awarded through full and open competition.
- Supports essential agency functions.
- Firm Fixed Price contract provides cost certainty.
Sector Analysis
This contract falls within the IT services sector, specifically computer systems design. Spending in this area is substantial across federal agencies, supporting a wide range of digital operations.
Small Business Impact
The contract was awarded to Innovative Networking Technology, Inc. Further analysis is needed to determine if small businesses were involved as subcontractors.
Oversight & Accountability
The award was made via a delivery order under a larger contract vehicle. Oversight will focus on performance against the Statement of Work and adherence to contract terms.
Related Government Programs
- Computer Systems Design Services
- Department of Homeland Security Contracting
- U.S. Secret Service Programs
Risk Flags
- Vendor performance history
- Cybersecurity compliance
- Key personnel retention
- Scalability of support
Tags
computer-systems-design-services, department-of-homeland-security, dc, delivery-order, 1m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Homeland Security awarded $2.2 million to INNOVATIVE NETWORKING TECHNOLOGY, INC. SPARK! - O365 - DRUPAL SUPPORT SERVICES
Who is the contractor on this award?
The obligated recipient is INNOVATIVE NETWORKING TECHNOLOGY, INC.
Which agency awarded this contract?
Awarding agency: Department of Homeland Security (U.S. Secret Service).
What is the total obligated amount?
The obligated amount is $2.2 million.
What is the period of performance?
Start: 2023-03-03. End: 2027-03-02.
What is the specific scope of O365 and Drupal support required, and how does it align with the agency's mission needs?
The scope likely includes maintenance, upgrades, security patching, and user support for Microsoft 365 services and the Drupal content management system. This alignment is crucial for ensuring the Secret Service's operational continuity and data security, supporting their protective and investigative missions.
What are the key performance indicators (KPIs) for this contract, and how will vendor performance be measured?
Key performance indicators would typically include response times for support requests, system uptime, successful implementation of updates, and adherence to security protocols. Performance will likely be measured through regular reporting, user feedback, and periodic reviews by the Contracting Officer's Representative (COR).
Are there any potential risks associated with the vendor's ability to provide continuous and secure support for these critical systems?
Risks could include the vendor's financial stability, staffing levels, cybersecurity posture, and their ability to scale support if needed. Mitigation strategies might involve requiring security clearances for personnel, regular audits, and contingency plans for service disruptions.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Computer Systems Design Services
Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › IT AND TELECOM - APLLICATIONS
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Offers Received: 1
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Address: 5109 LEESBURG PIKE STE 208C, FALLS CHURCH, VA, 22041
Business Categories: 8(a) Program Participant, Asian Pacific American Owned Business, Category Business, Corporate Entity Not Tax Exempt, Economically Disadvantaged Women Owned Small Business, Minority Owned Business, Self-Certified Small Disadvantaged Business, Small Business, Special Designations, U.S.-Owned Business, Woman Owned Business, Women Owned Small Business
Financial Breakdown
Contract Ceiling: $2,715,611
Exercised Options: $2,715,611
Current Obligation: $2,249,067
Actual Outlays: $1,672,955
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED
Parent Contract
Parent Award PIID: 47QTCB22D0041
IDV Type: GWAC
Timeline
Start Date: 2023-03-03
Current End Date: 2027-03-02
Potential End Date: 2027-03-02 00:00:00
Last Modified: 2026-03-18
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