DHS Secret Service Awards $2.25M for O365/Drupal Support to Innovative Networking Technology

Contract Overview

Contract Amount: $2,249,067 ($2.2M)

Contractor: Innovative Networking Technology, Inc

Awarding Agency: Department of Homeland Security

Start Date: 2023-03-03

End Date: 2027-03-02

Contract Duration: 1,460 days

Daily Burn Rate: $1.5K/day

Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Number of Offers Received: 1

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: SPARK! - O365 - DRUPAL SUPPORT SERVICES

Place of Performance

Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20223

State: District of Columbia Government Spending

Plain-Language Summary

Department of Homeland Security obligated $2.2 million to INNOVATIVE NETWORKING TECHNOLOGY, INC for work described as: SPARK! - O365 - DRUPAL SUPPORT SERVICES Key points: 1. Contract awarded for critical O365 and Drupal support services. 2. Innovative Networking Technology, Inc. secured the delivery order. 3. The contract was awarded under full and open competition. 4. This falls under Computer Systems Design Services (NAICS 541512).

Value Assessment

Rating: good

The total award amount of $2.25M over approximately 4 years appears reasonable for specialized IT support services. Benchmarking against similar O365 and Drupal support contracts would provide a more precise assessment.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded through full and open competition after exclusion of sources, indicating a robust price discovery process. This method generally leads to competitive pricing.

Taxpayer Impact: The competitive award process is expected to ensure taxpayer funds are used efficiently for essential IT support.

Public Impact

Ensures continuity of critical IT infrastructure for the U.S. Secret Service. Supports the operational effectiveness of the agency through reliable O365 and Drupal platforms. Provides specialized technical expertise for complex government systems.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

  • Potential for vendor lock-in if follow-on work is not competitively bid.
  • Reliance on a single vendor for critical support could pose risks.

Positive Signals

  • Awarded through full and open competition.
  • Supports essential agency functions.
  • Firm Fixed Price contract provides cost certainty.

Sector Analysis

This contract falls within the IT services sector, specifically computer systems design. Spending in this area is substantial across federal agencies, supporting a wide range of digital operations.

Small Business Impact

The contract was awarded to Innovative Networking Technology, Inc. Further analysis is needed to determine if small businesses were involved as subcontractors.

Oversight & Accountability

The award was made via a delivery order under a larger contract vehicle. Oversight will focus on performance against the Statement of Work and adherence to contract terms.

Related Government Programs

  • Computer Systems Design Services
  • Department of Homeland Security Contracting
  • U.S. Secret Service Programs

Risk Flags

  • Vendor performance history
  • Cybersecurity compliance
  • Key personnel retention
  • Scalability of support

Tags

computer-systems-design-services, department-of-homeland-security, dc, delivery-order, 1m-plus

Frequently Asked Questions

What is this federal contract paying for?

Department of Homeland Security awarded $2.2 million to INNOVATIVE NETWORKING TECHNOLOGY, INC. SPARK! - O365 - DRUPAL SUPPORT SERVICES

Who is the contractor on this award?

The obligated recipient is INNOVATIVE NETWORKING TECHNOLOGY, INC.

Which agency awarded this contract?

Awarding agency: Department of Homeland Security (U.S. Secret Service).

What is the total obligated amount?

The obligated amount is $2.2 million.

What is the period of performance?

Start: 2023-03-03. End: 2027-03-02.

What is the specific scope of O365 and Drupal support required, and how does it align with the agency's mission needs?

The scope likely includes maintenance, upgrades, security patching, and user support for Microsoft 365 services and the Drupal content management system. This alignment is crucial for ensuring the Secret Service's operational continuity and data security, supporting their protective and investigative missions.

What are the key performance indicators (KPIs) for this contract, and how will vendor performance be measured?

Key performance indicators would typically include response times for support requests, system uptime, successful implementation of updates, and adherence to security protocols. Performance will likely be measured through regular reporting, user feedback, and periodic reviews by the Contracting Officer's Representative (COR).

Are there any potential risks associated with the vendor's ability to provide continuous and secure support for these critical systems?

Risks could include the vendor's financial stability, staffing levels, cybersecurity posture, and their ability to scale support if needed. Mitigation strategies might involve requiring security clearances for personnel, regular audits, and contingency plans for service disruptions.

Industry Classification

NAICS: Professional, Scientific, and Technical ServicesComputer Systems Design and Related ServicesComputer Systems Design Services

Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONSIT AND TELECOM - APLLICATIONS

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Offers Received: 1

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 5109 LEESBURG PIKE STE 208C, FALLS CHURCH, VA, 22041

Business Categories: 8(a) Program Participant, Asian Pacific American Owned Business, Category Business, Corporate Entity Not Tax Exempt, Economically Disadvantaged Women Owned Small Business, Minority Owned Business, Self-Certified Small Disadvantaged Business, Small Business, Special Designations, U.S.-Owned Business, Woman Owned Business, Women Owned Small Business

Financial Breakdown

Contract Ceiling: $2,715,611

Exercised Options: $2,715,611

Current Obligation: $2,249,067

Actual Outlays: $1,672,955

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED

Parent Contract

Parent Award PIID: 47QTCB22D0041

IDV Type: GWAC

Timeline

Start Date: 2023-03-03

Current End Date: 2027-03-02

Potential End Date: 2027-03-02 00:00:00

Last Modified: 2026-03-18

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